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Hotel Heritage Resorts

3.0 star property
Hotel in Kumagaya with 3 restaurants and a seasonal outdoor pool

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Photo gallery for Hotel Heritage Resorts

Hot springs
Free WiFi, bed sheets
Lobby
Lobby
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Oegawa 228, Kumagaya, Saitama, 360-0103
  • Place, Musashi Kyuryo National Government Park
    ‪5 min drive‬
  • Place, Monjuji Temple
    ‪5 min drive‬
  • Place, Village of Butterfly Park
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kumagaya

Hotel Heritage Resorts is located within a few miles (5 km) of Monjuji Temple and Musashi Kyuryo National Government Park. This 3-star hotel has 250 rooms and welcomes guests with 3 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Musashi Kyuryo National Government Park - 5 min drive - 1.7 miles
  • Monjuji Temple - 5 min drive - 2.3 miles
  • Fukoji Temple - 9 min drive - 4.0 miles
  • Village of Butterfly Park - 10 min drive - 4.1 miles
  • Kumagaya Arakawa Ryokuchi Park - 16 min drive - 6.1 miles

Getting around

  • Kumagaya Station - 23 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪四季の湯温泉 ヘリテイジリゾート - ‬1 min walk
  • ‪チャイニーズレストラン 無論村 - ‬6 min drive
  • ‪海族鮮山忠 - ‬4 min drive
  • ‪スシロー - ‬6 min drive
  • ‪横浜家系 クマガ家 - ‬6 min drive

About this property

Hotel Heritage Resorts

Hotel in Kumagaya with 3 restaurants and a seasonal outdoor pool
Hotel Heritage Resorts features free WiFi in public areas, conference space, and a seasonal outdoor pool. You can take advantage of free parking, along with a free train station shuttle. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this hot springs hotel include free newspapers, a terrace, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Other standard amenities include balconies, refrigerators, and phones. Bathrooms are shared; weekly housekeeping is available.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,025 per person
  • 3 restaurants

Restaurants on site

  • 中華料理 セドレ
  • 創作料理 あまの川

Things to do

  • Hot springs
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Turndown service

Business services

  • Conference space

Outdoors

  • Terrace

Spa

  • Hot springs

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3025 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Heritage Resorts Kumagaya
Hotel Heritage Resorts Hotel
Hotel Heritage Resorts Kumagaya
Hotel Heritage Resorts Hotel Kumagaya
Hotel Heritage Resorts Kumagaya
Hotel Heritage Resorts Hotel Kumagaya
Hotel Heritage Resorts Hotel

Frequently asked questions

Are free cancellation options available at Hotel Heritage Resorts?

Hotel Heritage Resorts offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Heritage Resorts?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Heritage Resorts on Nov 20, 2025 start from $90.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Heritage Resorts?

This hotel is located in Kumagaya, close to Musashi Kyuryo National Government Park, Village of Butterfly Park, and Kumagaya Arakawa Ryokuchi Park. Seikeien Park is also within a driving distance of 4.9 mi.

Will I be able to park at Hotel Heritage Resorts?

Yes, self parking is offered for free at the hotel.

Does Hotel Heritage Resorts have a casino?

No, Hotel Heritage Resorts doesn't have a casino.

Is there an indoor pool at Hotel Heritage Resorts?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until August.

What amenities will couples enjoy at Hotel Heritage Resorts?

Couples staying at this hotel will appreciate amenities like a turndown service and slippers as well as 3 restaurants.

Are there hot tubs at Hotel Heritage Resorts?

No, but guests can enjoy on-site hot springs at this hotel.

Does Hotel Heritage Resorts have a restaurant with a breakfast menu?

Yes, Hotel Heritage Resorts has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Heritage Resorts allow pets to stay for free?

No, pets aren't allowed at Hotel Heritage Resorts.

Are there connecting rooms at Hotel Heritage Resorts?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Heritage Resorts?

Yes, every guestroom at Hotel Heritage Resorts comes with a balcony.

Reviews

Hotel Heritage Resorts Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 5 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants.
Stayed 2 nights in Nov 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのキレイさも、駐車場の停め易さも、スタッフさんの対応も、すべて、満足です。 そちら方面に行く時は、いつも利用させて頂いてます。 人気なので、土日祝前日は、早めに予約しないといけないので、いいのか？悪いのか？って感じです。 直前に予約をとらないといけないことが一度あって、泣く泣く、他のホテルをとったことがあります😭
Stayed 1 night in Jul 2025

8/10 Good

とくいち

Stayed 1 night in Jul 2025

8/10 Good

Michi

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お温泉までの距離が長いのと水風呂が温い
Stayed 1 night in Jun 2025

8/10 Good

たくみ

Liked: Cleanliness, property conditions & facilities
良かったです。
Stayed 1 night in May 2025

8/10 Good

りゅういち

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくりできました。

自然豊かでゆっくりできました。
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
部屋から一旦外に出て歩いて露天風呂に行くので、雨が降っていたり寒い冬は利用できないと思いました。
Stayed 1 night in Apr 2024

10/10 Excellent

akira

Stayed 1 night in Mar 2024

4/10 Poor

Yoshitaka

Disliked: Cleanliness, staff & service
年に何回も旅をしてますが、良くも悪くも古くて懐かしかったです。チェックインとチェックアウトは、都市部の新しいホテルと比較するととても遅いです。あとは、内線でホテル発のバス時間をたずねたら、2階のロビーに貼ってあると年輩の男性従業員に説明されました。他のホテルで経験のない対応の悪さに、呆れて笑ってしまいました。 それくらいは許容範囲なのですが、部屋の周囲の音はうるさくて残念でした。
Stayed 1 night in Nov 2023

4/10 Poor

Ayumi

Stayed 1 night in May 2023

2/10 Terrible

YUSUKE

Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

こうこ

Traveled with family
Disliked: Cleanliness
価格にしては食事のクオリティが低すぎる。 朝食はもう少し見直した方がいいと思います。
Stayed 1 night in Jun 2022

6/10 Okay

hideki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

温泉good！

なんといっても露天風呂が最高です！
コタツ席もありました。
Stayed 1 night in Jan 2022

6/10 Okay

Tamotsu

Stayed 1 night in Sep 2021

10/10 Excellent

TAKASHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めです！

木曜日という事もあるかと思いますが、部屋のアップグレードしていただいてました。お風呂のお湯も良く、とても快適に過ごさせていただきました。
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連休の最終日だったので空いていました。3時前にチェックイン。スタッフはマスク、フェイスガード着用。エレベーター、客室、廊下などいたるところに消毒液が置かれていました。食事処の座席も間隔を取ってありました。朝食バイキングでは手袋着用。安心して過ごせました。最近は団体客がいないのもありがたいです。
Stayed 1 night in Sep 2020

10/10 Excellent

IKEDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

景色、お風呂最高
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
枕元にコンセントが欲しいです
Stayed 1 night in May 2019