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Ryokan Matsumuraya

2.5 star property

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Standard Room, Non Smoking | In-room dining
Lobby
Exterior detail
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

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1-1-11 Moto-machi, Kawagoe, Saitama, 350-0062
  • Place, Warehouse District
    ‪1 min walk‬
  • Place, Time Bell Tower
    ‪3 min walk‬
  • Place, Kawagoe Castle
    ‪7 min walk‬

Room options

View all photos for Business Room, Japanese Futon, Non Smoking

Desk, free WiFi, bed sheets

Business Room, Japanese Futon, Non Smoking

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Futon
  • Free WiFi

View all photos for Standard Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 156 sq ft
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, Non Smoking

  • 140 sq ft
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • 140 sq ft
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking

Desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Family Room, Non Smoking

Desk, free WiFi, bed sheets

Family Room, Non Smoking

  • 226 sq ft
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Family Room, Non Smoking

Desk, free WiFi, bed sheets

Family Room, Non Smoking

  • 274 sq ft
  • Sleeps 6
  • 6 Twin Futons
  • Free WiFi

About the neighborhood

Kawagoe

Ryokan Matsumuraya places you next to Warehouse District and Ranzan Memorial Art Museum. This 2-room ryokan welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Warehouse District - 1 min walk - 0.1 miles
  • Kawagoe Matsuri Kaikan - 3 min walk - 0.2 miles
  • Time Bell Tower - 3 min walk - 0.2 miles
  • Kawagoe Castle - 7 min walk - 0.4 miles
  • Kawagoe Hikawa Shrine - 8 min walk - 0.4 miles

Getting around

  • Kawagoeshi station - 2 min drive
  • Haneda Airport (HND) - 121 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪大手前 - ‬1 min walk
  • ‪小江戸おさつ庵 - ‬2 min walk
  • ‪狭山茶長峰園 川越札の辻店 / 狭山カフェ 和芳庵 - ‬3 min walk
  • ‪小江戸川越 武蔵野うどん -湊- Minato - ‬2 min walk

About this property

Ryokan Matsumuraya

Guests of Ryokan Matsumuraya enjoy free WiFi in public areas, a hot tub, and meeting rooms. You can put free parking to good use if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include free newspapers and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs. Desks are also standard.
Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe).

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  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 499 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 9:00 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,000

Things to do

  • Bicycle rentals
  • Hot tub

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Japanese garden

Spa

  • Public indoor bath (no minerals)
  • Yukata (Japanese robes)

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 1500 for adults and JPY 1500 for children
  • Hosted evening meal: JPY 3000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-9 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Ryokan Matsumuraya Saitama
Matsumuraya Saitama
Matsumuraya
Ryokan Matsumuraya Kawagoe
Matsumuraya Kawagoe
Ryokan Matsumuraya Ryokan
Ryokan Matsumuraya Kawagoe
Ryokan Matsumuraya Ryokan Kawagoe

Frequently asked questions

Is free cancellation available at Ryokan Matsumuraya?

Ryokan Matsumuraya offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of Ryokan Matsumuraya?

This ryokan is located in Kawagoe, just steps from Warehouse District and Time Bell Tower, and within a short walk of Kawagoe Castle. You'll also find Kawagoe Matsuri Kaikan and Candy Alley less than a mile away.

Is there parking available at Ryokan Matsumuraya?

Yes, self parking is offered for free at the ryokan.

Does Ryokan Matsumuraya include a casino at the property?

No, Ryokan Matsumuraya doesn't have a casino.

Will I find an indoor pool at Ryokan Matsumuraya?

No, this ryokan doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Ryokan Matsumuraya?

Couples will appreciate amenities like a restaurant, a hot tub, and a Japanese garden at this ryokan.

Are there hot tubs at Ryokan Matsumuraya?

No, this ryokan doesn't have a spa tub.

Does Ryokan Matsumuraya feature a restaurant that includes a breakfast menu?

Yes, Ryokan Matsumuraya serves a full breakfast each morning for a surcharge from its restaurant.

Will Ryokan Matsumuraya allow pets to stay free of charge?

No, pets aren't allowed at Ryokan Matsumuraya.

Are there connecting rooms at Ryokan Matsumuraya?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Ryokan Matsumuraya?

No, there aren't any guestrooms with balconies at Ryokan Matsumuraya.

Ryokan Matsumuraya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 91 reviews
Rating 8 - Good. 34 out of 91 reviews
Rating 6 - Okay. 11 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

たつや

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
トイレと洗面まで共用でしかも小スペースなので利用しにくい。
Stayed 1 night in Sep 2022
Verified

6/10 Okay

まりこ

Disliked: Property conditions & facilities
人によって良し悪しが分かれそうですが、私的には寝るだけなのありかな…って思います。
Stayed 2 nights in May 2022
Verified

6/10 Okay

???

Liked: Cleanliness, staff & service
川越駅から遠いのに、駅から近いホテルとしてあげられていました。本川越駅周辺を中心地と見立てて、そこから近い旅館であることを分かるようにした方が良いです。
Stayed 1 night in May 2022
Verified

8/10 Good

ススム

Liked: Cleanliness
そこそこ、いい感じでした
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean accommodations. This ryokan is just around the corner from the famous bell tower, beautiful warehouse (shopping) area and candy alley. The bath is not in your room, but you reserve your time, so it’s private. The breakfast was extraordinary!
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくり休めました

家庭的な雰囲気で昼間はにぎやかな観光地らしいですが夜は寝静まって静かなところです。お風呂と洗面所は部屋になく共同ですが広いので使いやすいと思いました。今度は観光に行ってサツマイモスティクを食べたいです。
Stayed 1 night in Nov 2021
Verified

8/10 Good

SHIGENOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お勧めの宿

建物自体は年季の入ったものだったが、内装はリニューアルされており、比較的快適に過ごせました。 また、部屋も綺麗で、宿の人も親切でした。 ただ、強いて言うならトイレの扉が内開きだったので、トイレから出るのがちょっと辛かった。
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

SEUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本当に良かったんです。 また、泊まりたいです。 宜しくお願い致します。
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔、快適な旅館

リノベーションされていて、清潔感があり、スタッフの方も親切でした。 アメニティも各所にあり、不便がありません。お茶、紅茶、コーヒー、クッキー、歯ブラシセット、タオル、バスタオル、寝巻き、シェーバー、シャワーキャップ、洗顔料、化粧水など。 コロナ禍中は共用のお風呂も順番予約制なので、ゆったり入れて快適でした。 また利用したいです。
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

kairi

Liked: Cleanliness, staff & service
タイミングが良かったのか貸切状態で悠々と過ごすことができました。食事も美味しく、スタッフの方もよくしてくださいました。ありがとうございました！
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルな民宿。海外からの旅行者向にオススメ
Stayed 1 night in Feb 2020
Verified

8/10 Good

Yo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事先を教えて頂きました。 お風呂も快適です。
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの雰囲気もよく、気が利いててすごく良かった。食事も美味しかった。
Stayed 1 night in Feb 2020
Verified

8/10 Good

YaLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很方便的地點。

地點不錯，到各個景點都蠻近的。
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅館に対する概念が完全に崩れました

先ず驚いたのが、朝食は8時か8時半からということ そんなこと何も聞いてないし、仕事に行くため 8時にはチェックアウトしたいので食べれない 何のための旅館で朝食付きなのかわからない そんなことならここには来ていない 部屋はバスもトイレもないし冷蔵庫も無い おまけに洗面所もなく外にある共同のものなので 水を汲むにも歯を磨くにも部屋から出ないとだめ TVも小さいし布団も薄っぺらい 共同風呂も普通に家庭用のものでサイトの写真とは全く違う 完全に1泊3千円の連れ込み宿という感じ こんな部屋に寝るのかと思うと情けなくて涙が出そう 他にも、 部屋が狭い、暗い、草履が気持ち悪い シェービングフォームがない 風呂が7時からというのも遅すぎる 部屋の畳の色が写真と違う（イ草ではない） 部屋の窓も2面無いし写真とは全然違う 兎に角、誇大広告もいいところなので これは何とか是正してもらわないと困るし あまりにも酷いのでぶっちぎりでコスパ最低最悪の宿 騙された方が悪いのか Hotels.comを信用したのが間違いだったのか 他の旅行サイトも調べた方がいいという教訓にすべきか こんな旅館に泊まったことが無かったので 旅館に対する概念が完全に崩れました こういうところもあるんですね 旅館での楽しみは、お風呂と食事なのに お風呂は写真とは全然違って普通の家の風呂 朝食は8時か8時半ということを到着時に聞いたが 8時にはチェックアウトしたいので食べれなかった そんな遅い時間だとはどこにも書いてなかったし 朝食抜きで一日過ごす羽目になり体調も最悪 何のための旅館で朝食付きなのかわからない 部屋も酷いしそんなことならここには来ていない 是正してもらわないと今後も被害者が出るので もっとちゃんと確認して正確な表示をすることと 今回の朝食付きプランの代金返金を求めたいです。
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

朝食は美味しいが

朝食は非常に美味しく、大変満足の行くものでした。また、小江戸近辺には他にあまり宿がない中、観光に最適の立地でとても便利でした。一方で、共有のお風呂場が小さかったり、トイレも共用であったり、観光地であることを差し引いても価格相当のグレードには感じられませんでした。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光地の近くに宿があるので、散策するのに便利です。 お部屋も清潔感があり、気持ちよく過ごすことができました。ただ、 扉の開閉音が大きく音がして、そこだけが気になりました。 朝食も美味しく頂きましたが、もう少し早い時間に食事ができたらよかったなと思います。
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Rude service- Shocked.

I want to say I loved this place because it is beautiful, the room was nice andd peaceful and breakfast was great. But firstly, the address listed on Google is incorrect and since no one speaks English to help us find the address we took the wrong 3 trains to the opposite side of town, tried to call the hotel with no answer. Most upsettingly we tried to ask for help and rang the bell at the front counter checking out and they literally turned off the lights at the front desk and went to another room and closed the door. We can't even call a cab because we need help to use the phone as the taxi apps and Uber aren't working here. It feels very discriminatory and hurtful. I'm honestly shocked we can't get help. It's been 35 minutes and they won't come out to help so we are sitting in the dark lobby trying to hail a cab out side at 1:30pm in the afternoon. I'm truly shocked and have never experienced rude service like this. Definitely feel we are not welcome or wanted here.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one night for the Kawagoe festival, and it's great as it's right in the middle of where all the activity is. It's also quite convenient and not too far from Kawagoe Station.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

旅館は古いけど清潔でした。部屋のテレビが小さかった。古い街並みを見学するには良い場所です。
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台風の中、コンビニに夜ご飯を買いに行ってくれました。 大変助かりました。
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

布団の数が

チェックイン前に荷物預けをしたくて伺った際に、何度呼び出ししても音沙汰なかったのが不安になりました。 部屋はシンプルでしたが、綺麗な畳でのんびり出来ました。 ただ、子連れで予約したのですが宿には布団1組だけで入ってたようでした。念の為 メール確認したら2組・・・追加して費用とか手間かかるのも面倒だったのでそのままにしました・・・まー季節柄乗り切れましたが。予約のシステム連携が上手くいってないのが残念でしたが、他は満足してます。
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Very close to attractions. The room could be clear. I could see a layer of dust around the window area and a little bit moldy in the bathroom. I would prefer stay in Tokyo instead with more options at this price.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat. The hotel is a little far from sites
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Mikako

Liked: Cleanliness, staff & service, room comfort
接客、部屋など古いながらも清潔感がありとても良かったです！息子のハウスダストアレルギーも気にかけていたのですが、薬も飲まず快適に過ごせました。 ただ一つあげるのであれば、駐車場があるのですが、旅館の入り口のところにあり、なかなか止められる状況ではなく苦労しました(ㆀ˘･з･˘)
Stayed 1 night in Jul 2019

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