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Sumai Hotel Apartment

3.0 star property

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Photo gallery for Sumai Hotel Apartment

Beach
Front of property
Cleanliness standards
A modern living room with a flat-screen TV, two sofas, a chair, and a coffee table.
A hotel room with two beds, a TV, a window with curtains, and a wall-mounted air conditioner.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400
  • Place, KTCC Mall
    ‪9 min walk‬
  • Place, Kuala Terengganu Drawbridge
    ‪15 min walk‬
  • Place, Pasar Payang
    ‪3 min drive‬
  • Airport, Kuala Terengganu (TGG-Sultan Mahmood)
    ‪17 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

A hotel room with a bed, a nightstand, an air conditioning unit, and a window with curtains.

Apartment, 2 Bedrooms

  • Sleeps 4
  • Free WiFi

View all photos for Apartment, 3 Bedrooms

A modern hotel room with a large bed, a desk, a chair, and an air conditioning unit.

Apartment, 3 Bedrooms

  • Sleeps 6
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, two pillows, and two towels placed on the bed.

Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 3 Bedrooms

A hotel room with a bed, a desk, and an air conditioning unit.

Apartment, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
  • Free WiFi

View all photos for Apartment, 4 Bedrooms

A hotel room with a bed, a desk, and a wardrobe.

Apartment, 4 Bedrooms

  • City view
  • 4 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 5 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a desk, a mirror, and a painting on the wall.

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, each with white bedding and brown towels. There is a wooden headboard, a bedside table with a phone, and a wall-mounted light.

Standard Room

  • City view
  • 304 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • City view
  • 347 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Kuala Terengganu

KTCC Mall is a short stroll from Sumai Hotel Apartment, and other popular attractions like Mayang Mall are within a mile (2 km). This 64-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • KTCC Mall - 9 min walk - 0.5 miles
  • Kuala Terengganu Drawbridge - 15 min walk - 0.8 miles
  • Batu Buruk Beach - 15 min walk - 0.8 miles
  • Pasar Payang - 3 min drive - 1.2 miles
  • Kampung Cina - 3 min drive - 1.2 miles

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Uncle Chua Signature - ‬4 min walk
  • ‪The Manhattan Fish Market - ‬3 min walk
  • ‪Chicken Cottage - ‬3 min walk
  • ‪Kedai Kopi Ladang - ‬9 min walk
  • ‪Xofitiam - ‬3 min walk

About this property

Sumai Hotel Apartment

At Sumai Hotel Apartment, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, laundry facilities, and barbecue grills.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer free toiletries and bidets. Coffee makers, ceiling fans, and phones are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Exterior
Paya Bunga Hotel Terengganu
Kuala Terengganu
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 186 reviews
$42 nightly
The price is $47
Jul 30 - Jul 31
Total with taxes and fees
Paya Bunga Hotel Terengganu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Bintang Laut

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 100 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MYR 25 for adults and MYR 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

Are free cancellation options available at Sumai Hotel Apartment?

Sumai Hotel Apartment offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Sumai Hotel Apartment?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Sumai Hotel Apartment on Jul 2, 2026 start from $35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sumai Hotel Apartment?

This hotel is located in Kuala Terengganu, just steps from Batu Buruk Beach. You'll also find KTCC Mall and Sultan Ismail Nasiruddin Shah Stadium less than a mile away.

Is there parking available at Sumai Hotel Apartment?

Yes, self parking is offered for free at the hotel.

Does Sumai Hotel Apartment include a casino on the premises?

No, Sumai Hotel Apartment doesn't have a casino.

Will I find an indoor pool at Sumai Hotel Apartment?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

Is Sumai Hotel Apartment a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a city view and a kitchen.

Does Sumai Hotel Apartment have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sumai Hotel Apartment have a restaurant with a breakfast menu?

Yes, Sumai Hotel Apartment serves a cooked-to-order breakfast for a surcharge each morning at Bintang Laut.

Will Sumai Hotel Apartment allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sumai Hotel Apartment.

Does Sumai Hotel Apartment have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Sumai Hotel Apartment?

The closest major airport to Sumai Hotel Apartment is Kuala Terengganu (TGG-Sultan Mahmood), which is 9.2 mi away (24 minutes by car).

Are there rooms with balconies at Sumai Hotel Apartment?

No, you won't find guestrooms with balconies at Sumai Hotel Apartment.

Sumai Hotel Apartment Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 64 reviews
Rating 8 - Good. 20 out of 64 reviews
Rating 6 - Okay. 20 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 6 out of 64 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sherene

Liked: Staff & service, room comfort

Spacious family apartment at a convenient location

Decent and spacious for a big family outing. Location is highly convenient, right in the city centre. Facilities are basic but sufficient.
Verified

6/10 Okay

Mohd Nizam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near to mosque, food court
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

KC

Disliked: Cleanliness, amenities, property conditions & facilities
The windows of our apartment room were not soundproofed at all, as such the nonstop noise from road traffic was unbearable. Do avoid this property if you need a good night rest before your onward journey.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

KIM BIOW

Disliked: Property conditions & facilities
Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Hannis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Would never come again

Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Stayed 1 night in Oct 2023
Verified

8/10 Good

Nor Afida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minimal tapi boleh stay lagi.

Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location to surrounding
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Overall disappointing. I will not come again.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
lokasi dekat dengan bandar dan pantai
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will repeact
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Nurul

Liked: Staff & service
good staff
Stayed 1 night in Aug 2019
Verified

6/10 Okay

M Aizuddin

Liked: Staff & service
Just normal aprtment nothing awesome
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Kc

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Scary,dirty. The property is poorly maintained
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel should close down

Damage and dirty rooms. Leakage at 3 out of 4 rooms we booked. Lights broken so rooms are dimmed. It looks horror because it's old and dark. Toilets are yucky with stains and hair. It's smell bad because I don't think they ever wash or vacuum the curtain and carpet. It's just disgusting. We stayed because we have to attend a workshop at this hotel. Attempts to load picture but hotel.com seems to disallowed it
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Mei lian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly place, cat can walk into buffet area. The worst hotel i had stay. But food is ok.
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Bella

Can stay with big family in 1 apartment
Stayed 1 night in Jun 2019
Verified

6/10 Okay

WAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front door very old. The interior concept also old. But overall the room is clean.
Stayed 1 night in Apr 2019
Verified

8/10 Good

surya

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Friendly staff.

Need major refurbishments. Doors, cabinets and bed frame needs to be replaced.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Ok.good palace
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Spacious and d staff are friendly and polite Need more power plug especially in the bedroom
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a 2 bedroom apartment, great space, but outdated, need renovation and also Wi-Fi was terrible.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Nearby the beach & alot of amenities But, swimming pool is not so good...
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated.. really poor maintenace
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Dominic

Disliked: Property conditions & facilities, room comfort

A night stay with family

The apartment is overall ok. But the exterior area is not too well maintained, may be because it is aged. We dare not try the swimming pool. Breakfast is fine. Room is quite cheap. Hotel is not far from shopping area.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Water heater in the master bed room not working. Window bracket badly corroded thus couldn't shut properly.
Stayed 2 nights in Dec 2018