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Primula Beach Hotel Kuala Terengganu

4.5 star property

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Photo gallery for Primula Beach Hotel Kuala Terengganu

Outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
A modern living room with a flat-screen TV, leather sofa, and a large decorative wall panel.
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Jalan Persinggahan, Kuala Terengganu, Kuala Terengganu, Terengganu, 20400
  • Place, KTCC Mall
    ‪9 min walk‬
  • Place, Batu Buruk Beach
    ‪10 min walk‬
  • Place, Kuala Terengganu Drawbridge
    ‪19 min walk‬
  • Airport, Kuala Terengganu (TGG-Sultan Mahmood)
    ‪17 min drive‬

Room options

View all photos for Premier Deluxe Room

A hotel room with a bed, two bedside tables with lamps, a framed picture on the wall, and a red and yellow striped blanket on the bed.

Premier Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite

A hotel room with a bed, bedside tables, lamps, a framed picture on the wall, and a decorative plant.

Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kuala Terengganu

Located in Batu Buruk, Primula Beach Hotel Kuala Terengganu is adjacent to Batu Buruk Beach and a short stroll from KTCC Mall. This 4.5-star hotel has 248 guestrooms and offers conveniences like 2 restaurants, a private beach, and an outdoor pool.

What's nearby

  • KTCC Mall - 9 min walk - 0.5 miles
  • Batu Buruk Beach - 10 min walk - 0.6 miles
  • Kuala Terengganu Drawbridge - 19 min walk - 1.0 mile
  • Sultan Ismail Nasiruddin Shah Stadium - 19 min walk - 1.0 mile
  • Pasar Payang - 3 min drive - 1.5 miles

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Uncle Chua Signature - ‬7 min walk
  • ‪The Manhattan Fish Market - ‬7 min walk
  • ‪Nasken Coffee KTCC - ‬10 min walk
  • ‪Chicken Cottage - ‬7 min walk
  • ‪Zus Coffee - ‬14 min walk

About this property

Primula Beach Hotel Kuala Terengganu

Primula Beach Hotel Kuala Terengganu features a private beach, an outdoor pool, and a gym. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a business center, a meeting room, and free newspapers.
Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
Paya Bunga Hotel Terengganu
Kuala Terengganu
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 187 reviews
$42 nightly
The price is $48
Jul 19 - Jul 20
Total with taxes and fees
Paya Bunga Hotel Terengganu

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free breakfast available
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Anjung Bistro
  • Bayu Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1984
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Primula
Primula Beach
Primula Beach Hotel
Primula Beach Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Hotel
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Hotel
Primula Beach Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel
Primula Beach Hotel Kuala Terengganu Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Is a free cancellation option available at Primula Beach Hotel Kuala Terengganu?

Primula Beach Hotel Kuala Terengganu offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Primula Beach Hotel Kuala Terengganu?

This hotel is situated in Batu Buruk, just steps from Batu Buruk Beach. You'll also find KTCC Mall and Mayang Mall less than a mile away.

Is there parking available at Primula Beach Hotel Kuala Terengganu?

Yes, self parking is offered for free at the hotel.

Is there a spa at Primula Beach Hotel Kuala Terengganu?

Spa services at the hotel include massages.

Does Primula Beach Hotel Kuala Terengganu have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and an ocean-view restaurant at this hotel.

Does Primula Beach Hotel Kuala Terengganu include a casino at the property?

No, Primula Beach Hotel Kuala Terengganu doesn't have a casino.

Will I find an indoor pool at Primula Beach Hotel Kuala Terengganu?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Primula Beach Hotel Kuala Terengganu?

There are many amenities for couples at this hotel, including in-room massages as well as a private beach and an ocean-view restaurant.

Are there hot tubs at Primula Beach Hotel Kuala Terengganu?

No, there isn't a spa tub at this hotel.

Does Primula Beach Hotel Kuala Terengganu feature a restaurant that includes a breakfast menu?

Yes, Primula Beach Hotel Kuala Terengganu has 2 restaurants, and serves free breakfast.

Will Primula Beach Hotel Kuala Terengganu allow pets to stay for free?

No, pets aren't allowed at Primula Beach Hotel Kuala Terengganu.

Are there connecting rooms at Primula Beach Hotel Kuala Terengganu?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Primula Beach Hotel Kuala Terengganu?

The closest major airport to Primula Beach Hotel Kuala Terengganu is Kuala Terengganu (TGG-Sultan Mahmood), which is 9.3 mi away (24 minutes by car).

Are there rooms with balconies at Primula Beach Hotel Kuala Terengganu?

Yes, some guestrooms at Primula Beach Hotel Kuala Terengganu offer a balcony.

Primula Beach Hotel Kuala Terengganu Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 104 reviews
Rating 8 - Good. 45 out of 104 reviews
Rating 6 - Okay. 32 out of 104 reviews
Rating 4 - Poor. 12 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Hidayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt attend to the breakfast
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities
This is a good family hotel. The staff were very friendly and helpful. Breakfast was good with a good coffee machine. Eggs are prepared by request. The hotel is on the beach great for walks. The pool is very nice. The rooms are a bit worn. Carpet and chair reflects this condition. The hotel is within a 5 minute walk to the mall which seems fairly new with restaurants. The hotel also offers major currency exchanges. Overall, it’s a nice hotel and experience.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

hani

Disliked: Property conditions & facilities

Outdated hotel

This hotel is in desperate need of a major makeover. The tiles in the bathroom are mouldy with cracks. The paint on the ceiling is peeling due to condensation. The furniture very old. No choice but to stay there since there aren’t many 4-5 star hotels in Kuala Terengganu
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was extremely slow. This can definitely be improved
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
the furniture is old enough. the elevator is gloomy. the food was not good like the time i used to stay before.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

KLN

Disliked: Amenities, property conditions & facilities
Furnishings tired. Fittings not well maintained
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Kuala Terengganu
Stayed 3 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Jan

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating

The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned. The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services. The staff were very friendly and willing to help.
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

jainal

Disliked: Cleanliness, property conditions & facilities, room comfort

Just OK

Fair and just fine. Hotel foods - breakfast, not sufficient and limited choices.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Ok, average hotel

was expecting too high, but turns out this is above average hotel, around 3.5 stars.
Verified

8/10 Good

くろレッサ

Liked: Cleanliness, room comfort

思ったよりは良い。リピートもありかも。

部屋は、掃除して落とせないフロアの老朽部分はあるものの清潔である。 水回りも問題なし。 プールは広く、スライダーもあり、こども連れなら楽しく遊べる感じがする。 午後のチェックイン時は誰も泳いでいなかったため、状況によっては貸し切りで使えるかも。 人がいないためか、プールバーに従業員がおらず使用されていない。 プールから続くビーチは白く広い。 その先にある海は、波が高く砂を巻き上げているためか濁っているためシュノーケリングをする気も起きない。 ロビー下にあるメインレストランの夕食ビュッフェは、税込み大人　50リンギット、子供　25リンギット。 今回はチェックイン時にレストランの15％オフクーポンを受け取り、それを使用したため更にお得感が増した。 豪華ではないが、まずまずの内容だと感じた。それと、小さいながらも生バンド演奏も行っていた。 朝食ビュッフェは必要十分な種類。 プール越しに海も見れるので、朝からリゾートホテルの雰囲気を感じることができる。 スタッフは、笑顔がなくぶっきらぼうなのがマイナスだが、依頼すると普通にやってくれる。 タクシーは待機していないようで、ベルボーイに依頼すると5分程度でやってきた。 普通のホテルであるグランドコンチネンタルとプリムラを比較すると、 総合的にはプリムラを選んでしまうかもしれない。
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

The facilities in the room very terrible.

Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Hotel with bad pool

Big room with good view, bed comfortable. But many inserts in swimming pool, pool water is very very dirty. Many small cockroaches in toilet & cupboard. Must not stay this hotel again.
Verified

6/10 Okay

ku

Liked: Staff & service

everything ok

old hotel
Verified

8/10 Good

Amir

Liked: Staff & service
Disliked: Property conditions & facilities

Nice and good view of the sea.

One of the premier hotels in Terengganu. lost it attraction .Need total facelift to be like the olden days.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour parfait et le buffet petit déjeuné aussi
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean view & great ICT

We love the fresh wind blows over the ocean, the variety of buffet breakfast served with it's speciality Nasi Dagang and courteous waiters will definitely make us want to re-visit Primula again..
Verified

8/10 Good

Mohd Wahid

Liked: Cleanliness, staff & service, room comfort

Great room size

Breakfast buffet was good with both local & continental spread.
Verified

10/10 Excellent

samsudeen abd majeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay.....heaven..

All my family member feel happy stay at Primula Beach Resorts. We will come back again in future plan for vacation.
Verified

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockrouchs in the room Bad wifi connection
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly stsff

Torn bed sheets and torn towels Not enough toilet roll But food reasonably good
Verified

8/10 Good

xoxo

Liked: Room comfort
Nice place to stay.. Not much variety of breakfast..
Verified

10/10 Excellent

Eusoof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaction Assured

Service was good Friendly with greetings smiles helpful Excellent breakfast value for money Good music n karaoke
Verified

4/10 Poor

Philip

Disliked: Cleanliness, property conditions & facilities, room comfort

I hate cockroaches.

I hate cockroaches. It will be okay if you don't mind lots of cockroaches.