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New Town Hotel Sunway Metro, Bandar Sunway

Property class: 2.5

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Photo gallery for New Town Hotel Sunway Metro, Bandar Sunway

A resort with multiple swimming pools, water slides, and a covered area with lounge chairs.
The exterior of the New Town Hotel with a signboard, a multi-story building, and a parked car in front.
A hallway with wooden flooring and a series of elevators.
A hotel reception area with a reception desk, a clock, and a red welcome mat.
A hotel room with a bed, a bathroom, and a large window with a view of a historic building.

Reviews

4.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
27, Jalan PJS11/28B, Sunway Metro, Bandar Sunway, Petaling Jaya, Selangor, 46150
  • Place, Sunway Pyramid Convention Centre
    ‪2 min walk‬
  • Place, Sunway Pyramid Mall
    ‪3 min walk‬
  • Place, Sunway Lagoon Theme Park
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a bed, white pillows, and a large poster of a blue octopus on the wall.

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two single beds, each with a white mattress and pillow, and a red wall.

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with a bed and a large window displaying a nighttime view of a bridge.

Triple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, a chair, a television, and a stone bench.

Quadruple Room

  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Petaling Jaya

Located in Bandar Sunway, New Town Hotel Sunway Metro, Bandar Sunway is next to Sunway Pyramid Mall and Sunway Pyramid Convention Centre. This 30-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • Pinnacle Sunway - 2 min walk - 0.1 miles
  • Sunway Pyramid Convention Centre - 2 min walk - 0.1 miles
  • Sunway Pyramid Mall - 3 min walk - 0.2 miles
  • Sunway Mentari Business Park - 3 min walk - 0.2 miles
  • Sunway Lagoon Theme Park - 10 min walk - 0.6 miles

Getting around

  • SS 15 - 4 min drive
  • USJ 21 Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Chili's Grill & Bar Restaurant - ‬2 min drive
  • ‪The Chicken Rice Shop - ‬2 min drive
  • ‪Nando's - ‬6 min walk
  • ‪Bar.B.Q Plaza - ‬5 min walk
  • ‪Four Beans 四夕豆花 Sunway Pyramid - ‬2 min drive

About this property

New Town Hotel Sunway Metro, Bandar Sunway

Guests of New Town Hotel Sunway Metro, Bandar Sunway enjoy features like free WiFi in public areas.
Guests can expect to find free WiFi. Housekeeping is not available.

Similar properties

View from room
Sunway Pyramid Hotel
Bandar Sunway
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 869 reviews
$109 nightly
The price is $123
Sep 9 - Sep 10
Total with taxes and fees
Sunway Pyramid Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • No housekeeping service

Accessibility

  • Elevator

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-6 PM
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Town Hotel Sunway Metro Bandar Sunway Petaling Jaya
New Town Hotel Sunway Metro Bandar Sunway
New Town Sunway Metro Bandar Sunway Petaling Jaya
New Town Sunway Metro Bandar Sunway
Town Sunway Metro Bandar Sunw
New Town Hotel Sunway Metro Bandar Sunway
New Town Hotel Sunway Metro, Bandar Sunway Hotel
New Town Hotel Sunway Metro, Bandar Sunway Petaling Jaya
New Town Hotel Sunway Metro, Bandar Sunway Hotel Petaling Jaya

Frequently asked questions

Is a free cancellation option available at New Town Hotel Sunway Metro, Bandar Sunway?

New Town Hotel Sunway Metro, Bandar Sunway offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to do close to New Town Hotel Sunway Metro, Bandar Sunway?

This hotel is situated in Bandar Sunway, just steps from Sunway Pyramid Mall. You'll also find Paradigm Mall and Glenmarie Golf and Country Club within a short drive.

Is there parking available at New Town Hotel Sunway Metro, Bandar Sunway?

No, there isn't parking available at the hotel.

Does New Town Hotel Sunway Metro, Bandar Sunway include a casino on the premises?

No, New Town Hotel Sunway Metro, Bandar Sunway doesn't have a casino.

Is there an indoor pool at New Town Hotel Sunway Metro, Bandar Sunway?

No, there is no indoor pool at this hotel.

Does New Town Hotel Sunway Metro, Bandar Sunway have a hot tub?

No, this hotel doesn't have a spa tub.

Does New Town Hotel Sunway Metro, Bandar Sunway feature a restaurant that includes a breakfast menu?

No, New Town Hotel Sunway Metro, Bandar Sunway doesn't have a restaurant that serves breakfast.

Does New Town Hotel Sunway Metro, Bandar Sunway allow pets to stay free of charge?

No, pets and service animals aren't allowed at New Town Hotel Sunway Metro, Bandar Sunway.

Does New Town Hotel Sunway Metro, Bandar Sunway have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to New Town Hotel Sunway Metro, Bandar Sunway?

The closest major airport to New Town Hotel Sunway Metro, Bandar Sunway is Subang (SZB-Sultan Abdul Aziz Shah), which is 7.9 mi away (21 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 22.9 mi away.

Are there rooms with balconies at New Town Hotel Sunway Metro, Bandar Sunway?

No, there aren't any guestrooms at New Town Hotel Sunway Metro, Bandar Sunway that offer a balcony.

New Town Hotel Sunway Metro, Bandar Sunway Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 22 reviews
Rating 8 - Good. 1 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 5 out of 22 reviews
Rating 2 - Terrible. 10 out of 22 reviews

4.2/10

Cleanliness

4.4/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dirty, it smells smoke from the air conditioner every where, towels are found stains along with stains on carpet, wall paper ...can't say for one night !
Stayed 4 nights in Oct 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

This is the far worst place I have stayed. Our flight was delayed and we reach near 12midnight. The counter can’t find our 2 rooms booking and make us wait so long and telling us the room we book not available.. will be the last time coming to this hotel.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Úseless dont even consider

The dirtiest most inefficient place I have stayed at in my life. 45 minutes for check in as could not find my booking and just totally useless. Tried to charge me the tourist tax twice. Whilst I may be a tourist on this occasion I am in the country regularly so don't try and rip other people off because you think they have more than you. As for Wi fi it never worked
Stayed 2 nights in Jan 2019
Verified review

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TV didn't work, room was v crappy

Don't book this hotel. TV didn't work and staff couldn't help. Wifi signal sucks. By far, our worse experience.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Verified traveler

Good location

Good location
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Vinothini

Disliked: Cleanliness, property conditions & facilities, room comfort

Too small

Extremely small room w an extremely small bathroom where you can't even move. For that price, not worth it at all. Might as well fork out abit more & stay at City View. Cleanliness was ok. Can't stay for more than a night. Very near to Sunway Pyramid
Verified review

6/10 Okay

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and comfort
Verified review

8/10 Good

yee tat

Liked: Cleanliness, room comfort

Great

Great
Verified review

4/10 Poor

Ieyra

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

No carpet or tiles. Not suitable for family

It was regular room size although I have booking for 3 adult and 1 child.
Verified review

4/10 Poor

Kui Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was give a wrong type of room which I have book. And found insect holding party in the room.
Verified review

6/10 Okay

Jonathan

Room can be improved but above average!

Very near to Subway Pyramid! Hotel room cleanliness can be further improved, lift facility in the hotel is good. Suitable for backpackers to stay over the nights to sleep and get going. Families who wins to stay over might want to reconsider getting bigger rooms if you have more than 4-6 pax. Above average!
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
the staff very helpful n friendly but they missed our booking that day n need to call the agent to verify the booking. place very narrow n unable to move freely. also noticed few bugs.
Verified review

2/10 Terrible

SHAW LONG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

相片与实际相差太大

一句话说完，非常的差。我本来是预定住三晚，可是我们第二天一早就check~out换去别的酒店了。
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Triple Room Unfit for Paying Guest

We checked out from this hotel 30 minutes after arrival because we were appalled to discover the room was in such awful state with dirty bedsheets, saw at least 2 cockroaches roaming the bed and 2 spiders spewing web near the bed. The entire room and floor felt and looked dirty, no natural light and poorly ventilated obviously as it is windowless. The person manning the counter was rude and said we were the only unhappy customers among thousands monthly and since we did not book direct, we were not his customers. Big mistake for not reading reviews. Wasted 400 MYR as NO REFUND.
Verified review

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible condition with spider net and cockroach.

I will not stay at this hotel again. Poor room condition and reception.
Verified review

4/10 Poor

ALVIN

Disliked: Cleanliness, staff & service, room comfort

JUST A BUDGET HOTEL DO NOT EXPECT MUCH..

YOU CAN HEAR SOUND FROM OUTSIDE THE ROOM EASILY. THE TV CANNOT SEE CLEAR IMAGE EVEN IS LCD TV . THERE IS THE ANTENNA PROBLEM.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Con Hotel

From the app, display pic is another hotel, showing discount from RM500 to RM100, totally con!
Verified review

6/10 Okay

Percy

Liked: Staff & service, property conditions & facilities, room comfort

Value for Money

Value for money if you're on a tight budget. Hotel staff is friendly and the location is good. Eateries easily accessible and less than 1 mins walk to Sunway Pyramid.
Verified review

4/10 Poor

FONG LIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Verified review

6/10 Okay

Moi Yin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort