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Recent guest reviews

Clean and comfortable! Again, entry way and exit from hotel very badly designed.

Water always cold in the morning and have to call in every morning before go to meeting without hot water

BREAKFAST! Not a Hilton breakfast!! It was horrible to say the least. ..No bacon, NO hash-browns, NO fresh bread, NO bananas (I guess a shortage in Malaysia!) and that's just the beginning! If you're right off the boat from Mumbai or Shanghai...then maybe it will suffice but for anyone else, it's the pits. To make matters worse, when I complained about the bacon and the amount of Indian food for breakfast instead of basics, they then brought me a chicken curry doza! OMG....that took the cake, shocking and actually quite funny. I WOULD NEVER STAY THERE A AGAIN.......The manager there has no idea of how to run a restaurant.....the salad bar without any cooling or ice under the lettuce...again, just unreal....so, so bad...

For a five star hotel you should have a business center for all and not only for the executive floors.

All of the employees were very approachable, friendly and always tried to help, I was there on a vacation and did not want to leave

Good hotel for business stay. Centrally located easy to commute to and from the hotel. Friendly staff always going out of their way to help.

Comfortable bed,fee eateries around the area,however, there were very few uberx drivers around the area in the morning which was kind of weird. Didn't get to check out the facilities such as steam room or the gym. Room needs improvement without the sudden sewage smell piercing through our nose in the middle of our stay.

No 2 Jalan Barat Petaling Jaya Selangor

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located within 2 miles (3 km) of University of Malaya, Hilton Petaling Jaya places you within a few miles (5 km) of 3 Damansara. This 547-room hotel has 4 restaurants along with conveniences like an outdoor pool and a gym.


Dining

Enjoy dining at Caffe Cino, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

Guests can expect WiFi, wired internet, and 42-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. MP3 docks, minibars, and coffee makers are also available.


Property features

Guests of Hilton Petaling Jaya have access to an outdoor pool, a gym, and a steam room. Parking is available for MYR 3.00 per stay (MYR 30.00 per stay for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.

Room options

Twin Deluxe Plus

1 Twin Bed | Sleeps 3

King Royal Suite

1 King Bed | Sleeps 4

Twin Hilton Guestroom Plus

1 Twin Bed | Sleeps 3

King Executive Suite

1 King Bed | Sleeps 4

Guest reviews for Hilton Petaling Jaya

Everyone (5) Business (1) Couples (1) Family (2)
4
Everyone

By on Feb 10, 2024

Review comment responded on Feb 11, 2024

Dear KumarThank you for your kind review of Hilton Petaling Jaya. It is our delight to hear of all your wonderful experiences here with us. I am pleased to learn that you enjoyed the entire stay from the beginning until your departure and that you had an excellent experience. It is such a great pleasure to read that you enjoyed a comfortable stay with us. We trust that we will have another opportunity to welcome you back to Hilton Petaling Jaya in the future.Thank you Andre A GomezGeneral Manager

5
Family

Clean and comfortable! Again, entry way and exit from hotel very badly designed.

By on Jan 30, 2023

Review comment responded on Feb 2, 2023

Dear Eddie, thank you for leaving us an-amazing full stars review. We are glad to learn that you had an enjoyable stays with us of your recent stays. Kindly be assured that we have also shared your helpful comments regarding our hotel entrance and exit with our team to address where applicable. We can't wait to host you again in Hilton Petaling Jaya in near future. Hope to see you soon!

3
Partner Couples Business Business

Water always cold in the morning and have to call in every morning before go to meeting without hot water

By on Oct 11, 2019

Review comment responded on Oct 13, 2019

Dear Valued Guest, Thank you for leaving us a review. I apologise for the unpleasant situations you had to endure due to an apparent defect in our water heater. Rest assured that your constructive comments will be shared with the Engineering team for further improvements. I hope to welcome you back to Hilton Petaling Jaya next time for a much better stay. Sincerely, Charles Marshall General Manager

1
Friends

BREAKFAST! Not a Hilton breakfast!! It was horrible to say the least. ..No bacon, NO hash-browns, NO fresh bread, NO bananas (I guess a shortage in Malaysia!) and that's just the beginning! If you're right off the boat from Mumbai or Shanghai...then maybe it will suffice but for anyone else, it's the pits. To make matters worse, when I complained about the bacon and the amount of Indian food for breakfast instead of basics, they then brought me a chicken curry doza! OMG....that took the cake, shocking and actually quite funny. I WOULD NEVER STAY THERE A AGAIN.......The manager there has no idea of how to run a restaurant.....the salad bar without any cooling or ice under the lettuce...again, just unreal....so, so bad...

By on Jul 8, 2019

Review comment responded on Jul 15, 2019

Dear Valued Guest, Thank you for leaving us a review of your recent stay. Firstly, I would like to apologise for the less than stellar experience that you've had during your time with us. I'm disappointed to note that we have fallen short of your expectations in certain areas, particularly with regard to our unvaried dining options for breakfast. Rest assured that your remarks have been relayed to the management team and are well noted for improvements. I hope to welcome you back to Hilton Petaling Jaya for an upgraded stay in the future. Sincerely, Charles Marshall General Manager

2
Everyone

By on Jul 5, 2019

Review comment responded on Jul 16, 2019

Your feedback is highly appreciated and will help us to improve our ability to providing with the best possible service in the future.

5
Everyone

By on Jun 26, 2019

Review comment responded on Jul 3, 2019

Dear Valued Guest, Thank you for leaving us with a great rating. I hope you've enjoyed your stay with us. I hope to welcome you back to Hilton Petaling Jaya again soon. Sincerely, Charles Marshall General Manager

4
Everyone

For a five star hotel you should have a business center for all and not only for the executive floors.

By , from California on Nov 15, 2018

Review comment responded on Nov 15, 2018

Dear Indran, Thank you for leaving us with a review. I hope you've enjoyed your stay with us and look forward to welcoming you back to Hilton Petaling Jaya again. Sincerely, Charles Marshall General Manager

5
Everyone

All of the employees were very approachable, friendly and always tried to help, I was there on a vacation and did not want to leave

By on Mar 15, 2017

4

good trip.

Business

Good hotel for business stay. Centrally located easy to commute to and from the hotel. Friendly staff always going out of their way to help.

By on Nov 28, 2015

3

room needs drastic improvement

Family

Comfortable bed,fee eateries around the area,however, there were very few uberx drivers around the area in the morning which was kind of weird. Didn't get to check out the facilities such as steam room or the gym. Room needs improvement without the sudden sewage smell piercing through our nose in the middle of our stay.

By on Jul 31, 2015

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