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Hotel Luzernerhof

Property class: 4

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Photo gallery for Hotel Luzernerhof

A rooftop terrace with potted plants, a view of a canal, and buildings in the background.
A bar area with a large mural, bar stools, a bar counter, and a seating area with a patterned couch.
A hotel room with a bed, a desk, a chair, and a TV.
A bar area with a patterned floor, a blue sofa, bar stools, and a large abstract painting on the wall.
A luxurious bathroom with marble walls, a vanity with a mirror, and two framed paintings.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Alpenstrasse 3, Lucerne, 6004
  • Place, Lion Monument
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a window with curtains, a wall-mounted lamp, and a framed picture.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a TV.

Double Room

8.4 out of 10
Very good
(67 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Single Room

7.8 out of 10
Good
(17 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Triple Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 3 Twin Beds

View all photos for Junior Suite

A hotel room with a bed, two armchairs, a small table with a fruit bowl, a red suitcase, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Lucerne

Located in Old Town Lucerne, Hotel Luzernerhof is within a 5-minute walk of popular attractions such as Bourbaki Panorama and Lion Monument. This 64-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • Lake Side Promenade - 2 min walk - 0.1 miles
  • Lion Monument - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 6 min walk - 0.4 miles
  • KKL Lucerne - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪Stadtkeller Swiss Folkore Restaurant - ‬6 min walk
  • ‪Alpineum Kaffehaus & Bar - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Heini Conditorei - ‬5 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬1 min walk

About this property

Hotel Luzernerhof

At Hotel Luzernerhof, guests have access to free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
28-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Espresso makers and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 30 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night
  • Destination fee: CHF 2.70 per person, per night. This fee does not apply to children under 1 year of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Hotel Luzernerhof?

Hotel Luzernerhof provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Luzernerhof?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Luzernerhof on Oct 30, 2026 start from $200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Luzernerhof?

This hotel is situated in Old Town Lucerne, just steps from Lake Side Promenade and Loewenplatz, and within a short walk of Chapel Bridge. You'll also find Lion Monument and Grand Casino Lucerne less than a mile away.

Will I be able to park at Hotel Luzernerhof?

No, there isn't parking available at the hotel.

Does Hotel Luzernerhof have a casino at the property?

No, Hotel Luzernerhof doesn't have a casino.

Is there an indoor pool at Hotel Luzernerhof?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Luzernerhof?

Couples staying at this hotel will appreciate amenities like an espresso maker as well as concierge services and a terrace.

Does Hotel Luzernerhof feature a restaurant that includes a breakfast menu?

Hotel Luzernerhof offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Luzernerhof allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Luzernerhof for a fee of CHF 20 per pet, per night. The property also provides food and water bowls.

What is the closest airport to Hotel Luzernerhof?

The closest major airport to Hotel Luzernerhof is Zurich Airport (ZRH), which is about 29.8 mi away.

Hotel Luzernerhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 331 out of 814 reviews
Rating 8 - Good. 293 out of 814 reviews
Rating 6 - Okay. 115 out of 814 reviews
Rating 4 - Poor. 52 out of 814 reviews
Rating 2 - Terrible. 23 out of 814 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
terrific location, good sized room and very helpful staff
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Excelent location, is an OK hotel for a couple of nights
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location of the hotel is unbeatable- right in the center of old town with ready access to all modes of transportation Staff were very helpful especially Hussein who was very knowledgeable and helped us with trip planning They could do better with coffee and tra in the room though.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Evanina Barnhardt was amazing at reception. So knowledgeable and helpful. Nice location near many restaurants and sights.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything Staff so kind
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Disliked: Cleanliness
great location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in location and cleanliness. Staff is helpful. The thing is needed is the air conditioner. Breakfast I don’t know we didn’t have it because we left for early flight.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location and room were fine. Air conditioning was lacking in unseasonably warm weather was lacking
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Convenient location. Nice staff. An electric fan is provided which is helpful for hot weather. You should bring your hair dryer with you as the one provided is quite old... very old.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel! Excellent address for a stay in Luzern. We will come back! Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was so nice! Large and updated, with a view of the mountains. Don’t judge the hotel by the older lobby, it is a great place to stay in an excellent location. We walked with our luggage to and from the train station in 10min
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and friendly staff.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in Luzern
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really good and comfortable, very good location.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location is perfect, rooms renovated and comfortable.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old hotel, but it is clean and staff are helpful
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This property is perfect for those simply wanting to visit the area and travel around.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No temperature control. Hair dryer non-functional. NO PARKING AS ADVERTISED.
Stayed 1 night in May 2026