Aparthotel

Portal House Apartments

3.0 star property
Aparthotel with free breakfast, steps from Royal Road

Choose dates to view prices

Photo gallery for Portal House Apartments

Superior Apartment | Premium bedding, minibar, in-room safe, desk
Garden
Deluxe Apartment | Private kitchen | Mini-fridge, microwave, coffee/tea maker, electric kettle
Senior Apartment | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Air conditioning
  • Outdoor Space
  • Free WiFi

Explore the area

View in a map
10 Swietego Krzyza, Kraków, Malopolskie, 33-332
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

Superior Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

Deluxe Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Junior Apartment

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Senior Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Bed

You may also like

About the neighborhood

Kraków

Located in Kraków Old Town, Portal House Apartments is adjacent to Royal Road and within a 5-minute walk of other popular sights like Main Market Square. Each of the 20 rooms at this 3-star aparthotel includes a microwave, a minibar, and a coffee maker.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Cloth Hall - 5 min walk - 0.3 miles
  • Wawel Castle - 14 min walk - 0.8 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 17 min walk
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪Bull Pub - ‬2 min walk
  • ‪Wódka - ‬1 min walk
  • ‪Moaburger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬1 min walk

About this property

Portal House Apartments

Aparthotel with free breakfast, steps from Royal Road
Portal House Apartments features free WiFi in public areas, conference space, and spa services. Airport transportation is made easy with an airport shuttle (available 24 hours) for PLN 120 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a garden and a banquet hall.
Each apartment is air-conditioned and has an array of amenities, including a microwave, a minibar, and a coffee maker. Guests can expect to find free WiFi and a 32-inch LCD TV with satellite channels. Beds sport premium bedding and pillow menus, and the bathroom offers a rainfall showerhead and a hair dryer. Other standard amenities include a safe, a phone, and a desk. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Similar properties

Property amenities

Pool/Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transportation

  • Offsite parking available (PLN 100 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Children stay free (see details)
  • High chair

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge

Dining

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Minibar

Bedrooms

  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Outdoor areas

  • Garden
  • Outdoor furniture

Work spaces

  • 377 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Banquet hall
  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 120 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: PLN 100 per day (820 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Portal House Apartments Kraków
Portal House Apartments Aparthotel
Portal House Apartments Aparthotel Kraków

Frequently asked questions

Is free cancellation available at Portal House Apartments?

Portal House Apartments provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see near Portal House Apartments?

This aparthotel is situated in Kraków Old Town within a short 3-minute walk of Main Market Square and also 14 minutes on foot from Wawel Castle. You'll also find Royal Road and Florianska Street less than a mile away.

Will I be able to park at this aparthotel?

No, there isn't parking at the aparthotel but you'll find nearby parking for PLN 100 per day (reservations required).

Is there a spa available at Portal House Apartments?

Spa services at the aparthotel include deep-tissue massages.

Does Portal House Apartments have a casino at the property?

No, Portal House Apartments doesn't have a casino.

Will I find an indoor pool at Portal House Apartments?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Portal House Apartments?

Amenities that appeal to couples at this aparthotel include in-room massages, a minibar, and premium bedding.

Does Portal House Apartments have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Portal House Apartments have a restaurant that serves breakfast?

Portal House Apartments offers free buffet breakfast each morning though there is no restaurant.

Will Portal House Apartments allow pets to stay for free?

No, pets aren't allowed at Portal House Apartments.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Portal House Apartments?

The closest major airport to Portal House Apartments is John Paul II - Balice Airport (KRK), which is 10.6 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Portal House Apartments?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy city or courtyard views.