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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
VIP Access

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Front of property
Exterior
Cafe
Property entrance
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Ul. Pijarska 13, Kraków, 31-015
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Kraków

Located in Kraków Old Town within a 5-minute walk of Main Market Square, Hotel H15 Francuski Old Town - Destigo Hotels is within a mile (2 km) of other popular attractions like Wawel Castle. This 42-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Royal Road - 2 min walk - 0.1 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • Kraków Barbican - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Cloth Hall - 5 min walk - 0.3 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 10 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 37 min drive

Restaurants

  • ‪Trattoria Degusti - ‬3 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Lindo Bar - ‬1 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Guests of Hotel H15 Francuski Old Town - Destigo Hotels enjoy free WiFi in public areas, a business center, and a computer station. Valet parking is PLN 120 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for PLN 130 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include laundry facilities, a TV in a common area, and a porter/bellhop.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, minibars, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 120 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered valet parking on site (PLN 120 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 110 for adults and PLN 55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 100 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 150.0 per day
  • Cribs/infant beds are available for PLN 60 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PLN 300 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 110 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 120 per day (in/out privileges)
  • Nearby parking fee: PLN 120 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

Is a free cancellation option available at Hotel H15 Francuski Old Town - Destigo Hotels?

Hotel H15 Francuski Old Town - Destigo Hotels provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on Mar 23, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel H15 Francuski Old Town - Destigo Hotels?

This hotel is situated in Kraków Old Town within a short 4-minute walk of Main Market Square and also 17 minutes on foot from Wawel Castle. You'll also find Planty Park and Florianska Street less than a mile away.

Will I be able to park at Hotel H15 Francuski Old Town - Destigo Hotels?

Yes, uncovered valet parking is offered for PLN 120 per day with in/out privileges.

Are there luxury amenities available at Hotel H15 Francuski Old Town - Destigo Hotels?

Yes, some luxury features of this hotel include a restaurant, valet parking, and a bar/lounge.

Does Hotel H15 Francuski Old Town - Destigo Hotels feature a casino?

No, Hotel H15 Francuski Old Town - Destigo Hotels doesn't have a casino.

Is there an indoor pool at Hotel H15 Francuski Old Town - Destigo Hotels?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel H15 Francuski Old Town - Destigo Hotels?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a restaurant that serves breakfast?

Yes, Hotel H15 Francuski Old Town - Destigo Hotels serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel H15 Francuski Old Town - Destigo Hotels allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel H15 Francuski Old Town - Destigo Hotels for a fee of PLN 100 per pet, per day. The property also provides food and water bowls.

Does Hotel H15 Francuski Old Town - Destigo Hotels have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel H15 Francuski Old Town - Destigo Hotels?

The closest major airport to Hotel H15 Francuski Old Town - Destigo Hotels is John Paul II - Balice Airport (KRK), which is 8.1 mi away (37 minutes by car).

Can I book a room with a balcony at Hotel H15 Francuski Old Town - Destigo Hotels?

No, you won't find guestrooms with balconies at Hotel H15 Francuski Old Town - Destigo Hotels.

Does Hotel H15 Francuski Old Town - Destigo Hotels have a wedding venue on site?

Take advantage of the wedding venue at Hotel H15 Francuski Old Town - Destigo Hotels if you plan to say "I do" during your trip.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 336 out of 434 reviews
Rating 8 - Good. 77 out of 434 reviews
Rating 6 - Okay. 19 out of 434 reviews
Rating 4 - Poor. 2 out of 434 reviews
Rating 2 - Terrible. 0 out of 434 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Everything was great, location, service, room. Highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Dennton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Lovely large rooms. Good location.
Stayed 3 nights in Nov 2025

10/10 Excellent

DANIEL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT
Stayed 1 night in Nov 2025

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel - the service, the cleanliness, the bar, the restaurant AND the price. Would most definitely stayntheee again.
Stayed 1 night in Nov 2025

10/10 Excellent

Israel

Stayed 1 night in Oct 2025

10/10 Excellent

Chrysavgi

Stayed 3 nights in Oct 2025

10/10 Excellent

Remi

Stayed 3 nights in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we have ever stayed in for many reasons, excellent location, beautiful hotel, great breakfast, clean & comfy suite, but most of all the staff, second to none! The staff could not have been more friendly and helpful. We had a day tour booked which was cancelled at short notice, guest manager Krzysztof arranged tickets for us and saved the day. They also surprised us with a bottle of champagne on my birthday ☺ Another shout out to Konrad at the front desk for arranging taxi's, giving us tips and advice. I have never been so sad to leave a hotel
Stayed 13 nights in Sep 2025

10/10 Excellent

Geoffrey Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building with lots of character. Colourful interesting decor. Facilities were great. Excellent Restaurant and Patisserie
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexander

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ability to crack windows open is great. Screen over the side of the bathtub is too small. Floor is getting too wet
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff very friendly, nice updated rooms, fabulous breakfast, love the eggs benedict, and the crepes suzette for dessert made tableside was amazing.
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bit shocked with 5 star rating, staff were pleasant enough without being friendly and great, beds uncomfortable, shower poor pressure, toiletries poor quality and food (one breakfast we did do) was inedible, laughably stated French cuisine, don’t let the French know! Stayed in a lot of 5 star and this was no more than what you would expect from a 3 star.
Stayed 2 nights in Aug 2025

8/10 Good

Andrij

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarkar

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect , clean , the staff very professional
Stayed 1 night in Jul 2025

6/10 Okay

Pazi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The roooms and furniture are quite dated. Staff were lovely and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elzbieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!!! Great location close right in the middle of the town. You feel like you are back in time. Kids loved it too especially playing pool
Stayed 2 nights in Jul 2025

10/10 Excellent

Israel Izzet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Jun 2025

10/10 Excellent

Danuta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025

8/10 Good

Pasquale Di

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location walk to everything excellent staff
Stayed 8 nights in Jun 2025

10/10 Excellent

VOLODYMYR, Boca Raton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of the Krakow, close to everything
Stayed 4 nights in Jun 2025