Bonerowski Palace5.0 out of 5.0
Recent guest reviews
Upgraded to room/suite 201 wonderful views of main square huge suite !!!!! Staff brilliant all of them !!!!! Wonderful food for breakfast lunch dinner, if you are going to krakow first time or again stay this hotel and same room/suite you will not be disappointed!!!! I honestly cannot fault a single thing about this hotel !!!!!! See my photos as evidence!!!!!! ...
I booked a suite and was pleased to find I was on the corner of the hotel overlooking the market square (see picture). A gorgeous situation! The suite itself has ornate original beamed ceilings. It’s expansive and regal. The staff are charming. Overall an ideal location as you are so well-placed for the restaurants and cafes surrounding the market square. I
We really had no idea when we booked this hotel, how lucky we were. The location is on the main square, so couldn't be more convenient. The rooms are charming, the food is excellent and reasonable - and the staff are incredibly polite, friendly and helpful. As we walked around the city we had plenty of opportunity to see the other main hotels - and we were so pleased with our choice. It had character as well as excellent breakfasts! Definitely the best place to stay in Krakow.
We just stayed here. I expected more. There really is no lobby or bar. The entrance and how the restaurants are accessed is weird and not good. The rooms are good size. The beds are awful. They need to upgrade the mattresses. They are old and lumpy. The positives- the location on the square is perfect and the staff from the front desk to the bellmen were amazing!! They helped us with tickets to a concert, getting cabs..They were kind, friendly and attentive.
Just wow. What a perfectly located quirky hotel with fantastic reception staff. Ideal location just off the square. You can sit and people watch over a lovely lunch and the hotel has a Michelin rating 2018 which we enjoyed on the Saturday evening. My husband and I have been together 27 years but our weekend in this fantastic 5 Star let us relax and enjoy each other's company. Best weekend in a long time. Amazing staff, fabulous hotel, ideal location for a couples city break. Loved it
We spent 4 days at the hotel and were very happy indeed with the location, with the main sites all within walking distance. We had a deluxe room on the third floor,305, which was incredibly hot and the ac did not work. Next day we changed to room 206 which was lovely. Spacious and the correct temperature. We found all the staff on the front desk incredibly helpful and very friendly. Breakfast was ok, it seemed to take forever to get the eggs and one day my husband asked for fried eggs and was supplied with one burnt fried egg! Breakfast was good enough I suppose but nothing special. Despite that we would absolutely stay here again.
We were really pleased with our choice of hotel. The Bonerowski Palace is perfectly situated in the main square of old Krakow and ticks all the boxes. Our room was large and the bed was possibly the widest I’ve ever slept in. Hotel staff friendly. We gave the breakfasts a miss though as they are very pricey. But I’d definitely recommend the hotel. (And the staircase and chandelier are very impressive!)
Just returned from a short break here. As our time was limited, we wanted to stay close to the square and the Bonerowski fitted the bill. The room was lovely and so was the food. Amazing choice at breakfast and the evening meal was excellent. We asked for a packed lunch for one of our trips and they prepared us two which were lovely. Staff are very helpful. Only slight criticism is that we did hear noise at night, but that is what you expect when staying in the centre! It certainly did not put us off returning, which we hope to do someday.
Nothing bad at all to say about this hotel. The quietest city centre hotel we've ever stayed in. The customer experience was exceptional from check in to check out. The hotel is right on the square which is fabulous. Breakfast was amazing, you must eat here on an evening, the fillet steak is exceptional, only critic is it came with truffle mash which was very lumpy! Did ask to change the mash for chips but was categorically told no. Nothing is too much trouble for staff, all very helpful. We had a deluxe room and this was like a little apartment, very spacious and comfortable. Slept like a log in the big massive bed. All in all an amazing place to stay and well worth its star rating.
We spent 5 nights here on first visit to Poland. Exceptional Hotel, right in the centre of things. Great bedroom, breakfasts had something for everyone and staff oh so helpful. We spent each morning in a table window overlooking the main Square, watching Krakow life, locals and tourists, go by. Well done!!
- Steps from Cloth Hall and St. Mary's Basilica
- Free WiFi in rooms and public areas
- Onsite dining
Located in Old Town, Bonerowski Palace is next to popular attractions like Cloth Hall and St. Mary's Basilica. This 16-room, 5-star hotel has conveniences like free in-room WiFi, a fitness center, and a nightclub.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
Guests can enjoy satellite TV and stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker.
Guests staying at Bonerowski Palace enjoy a nightclub, a fitness center, and a sauna. If you drive, self parking is PLN 90.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 95 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
87.0% of guests recommend this hotelTotal of 612 reviews