Bonerowski Palace5.0 out of 5.0
Recent guest reviews
The hotel is very well located right on the main square in heart of the old town. Quiet and intimate with the minimum of facilities, i.e. no pool, guest lounge or bar but excellent restaurant, inside and out at the front. We had breakfast each of the 4 days we stayed and had lunch and dinner all of which were of a high standard. The hotel was very clean and the staff friendly and efficient. Only grumble would be the bath towels are small and well used, and only replaced once a day. We had two rooms for 4 adults and we agreed overall the hotel deserves its five star rating but probably only suited to adults.
I booked this boutique hotel package with Jet2 for my husbands 50th Birthday gift and it didn’t disappoint. From other reviews I opted for room only as the general consensus was that whilst breakfast was good it was expensive in comparison to other options and I liked the idea of being able to visit different places for variety. We had a private transfer & were picked up by the loveliest, most helpful young man in a spacious Mercedes for only a tiny bit more than a shared bus. First impressions of the hotel itself were good with a small but beautiful reception area with complimentary cookies & fruit, the welcome at reception could have been warmer but by no means rude. Check in is from 3pm so we were advised we could leave our cases and return later which we did. Upon returning we were allocated room 303 ~ I had emailed the hotel to request a room with a shower a couple of days before as I had read that some guests had a bath only and they were very efficient in replying to confirm we had a shower. The room itself was beautiful, just off the ‘Business Corner’ where there is complimentary water & fruit, the use of a PC free of charge and a selection of books in all languages available to borrow. The room was clean, very beautiful and very spacious with a super king bed and not at all over heated as some other reviewers have commented. There is individual air con in the rooms so if it is too warm you may soon adjust it to suit your individual preference. The hotel is literally bang on the main square in the old town, our room was side facing and overlooked private apartments which was no problem at all ~ we visited Kraków to get out and see things and people, not to stare out of the hotel room so no problem. Yes the bathroom is small but you need a toilet and a shower not to spend your holiday in there so not sure why people complain about this ~ I found it well equipped with a hairspray, large mirror, plug socket and a smaller illuminated mirror which was amazing for applying make up. There is a laundry/ironing service available but no iron in the room (we brought a travel iron) and a large tv (very limited English channels but again, we don’t go away to stay in a room and watch tv so no problem. There are complimentary robes and slippers available and toiletries, along with a fully stocked mini bar. My only piece of constructive criticism would be that whilst there is water, a kettle & a variety of tea in the room there is no coffee! To coffee addicts like us this was just bizarre, however we requested coffee at reception and this was duly supplied ~ albeit 2 in 1 Nescafé when I normally drink mine black! No big deal and I appreciate the fact it was supplied very quickly but just something to be aware of. Also there is only 1 room key supplied (which is attached to the biggest, heaviest chunk of brass ever) and this is required to activate the lift so bear in mind if 1 of you wants to go back. Our room was cleaned & towels replaced every day.This is a small boutique hotel with only 20 rooms but has excellent attention to detail, there is the most beautiful chandelier hanging right from the top down the centre of a stunning spiral staircase and a beautiful floral display at the bottom. Yes there are less expensive hotels available, however for location and ambience you would struggle to find one nicer if you like something more individual.
Brilliant location, lovely rooms, excellent helpful staff...Jakub at the front desk in particular was great...helped fix all our tours...hotel has nice restaurants.... If i were to go back to Krakow, I would choose this hotel once again...highly recommend it to single travellers, couples and those with slightly older children travelling with them
We chose this hotel for our honeymoon. The hotel was really well situated on the main square. The staff were always polite, friendly and accommodating. The room was beautifully finished and spotlessly clean. We will definitely return!
Stayed here when we got married and it was truly spectacular! We stayed in one of the suites which was absolutely GORGEOUS! In the very heart of Kraków, overlooking the magnificent square (rynek). Bedroom was big and spacious with stunning decor! Living room was breath taking. Bathroom was modern and very big. Concierge was friendly and accommodated all our requests. Breakfast was delicious and included proseco (always a treat). Loved everything about this hotel!
Had a weekend to burn between back to back business trips to Europe, so decided to come to Krakow for the weekend. A beautiful and fun city, even by myself! Stayed at Bonerowski Palace, in their Penthouse room, #401. The location is perfect, right in the main square of old town, walk out the door and you are right in the middle of the action! Front desk staff was very nice, but could not help me get an Auschwitz tour, even when I was later able to book one myself via the internet, which seemed odd? The restaurant here is very expensive, much more than you need to spend for a good meal in Krakow. Breakfast, for instance, is 75 plz, which is ridiculous. Many better and cheaper places to eat nearby. My room was enormous but lots of unusable space actually. Two enormous sofas that you would have to be 8 feet tall to sit in comfortably. The bathroom was nice but had no shower!! Only a tub, and getting in and out of it was a harrowing experience since it was very high sides and marble floor were slippery. One tiny tiny window only. Bed was not comfortable, though others might like the memory foam topping on the mattress. It had a kitchen, with a large fridge, but no plates, utensils or glasses, so totally useless actually! I would stay in this area again, as location was great, but since it is in the middle of the square, you are constrained by transportation that cannot alway reCh the hotel. To go on tours, I had to walk a distance to meet up with various groups. Nice boutique hotel though.
Right on the square in old town, fantastic location, staff brilliant, breakfast really good and also the restaurant. lovely big elegant rooms. you couldn't be in a better position for seeing all there is to see.
The former home of the Royal Bankers The Bonerowski Palace is perfectly situated in the old town square. The rooms are beautifully appointed and the staff very helpful and friendly. They also have a lovely indoor and outdoor restaurant where you can watch the world go by.
Nice hotel but needs to be modernised. Bed was very uncomfortable and needs new softer mattress and pillows. Staff very service minded and friendly and location is perfect. With a little updating of rooms it would be a truly five star hotel.
We recently stayed here for a long weekend in a deluxe room. It was spacious and clean and the staff were very friendly. It was located perfectly just off the square and close to everything, although our view was of the side street not the square. Breakfast was superb and we will stay there again.
- Steps from Main Market Square and St. Mary's Basilica
- Free WiFi in rooms and public areas
- Onsite dining
Located in Old Town, Bonerowski Palace is next to popular attractions like Main Market Square and St. Mary's Basilica. This 16-room, 5-star hotel has conveniences like free in-room WiFi, a fitness center, and a nightclub. Centrally located in Krakow, the hotel is also a short walk from Cloth Hall and Town Hall Tower.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
Bonerowski Palace's 16 rooms are individually decorated and provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and satellite TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and phones.
Guests staying at Bonerowski Palace enjoy a nightclub, a fitness center, and a sauna. If you drive, self parking is PLN 90.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 95 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
87.0% of guests recommend this hotelTotal of 540 reviews