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Bonerowski Palace

5.0 out of 5.0

Recent guest reviews

We stayed at junior suite which had ample room for two persons. The room was convenient and the staff were very attentive. The hotel had a nice sauna section upstairs which was barely used by other guests. The restaurant was OK too but a bit on the expensive side.

Location - tip top. Staff attitude - friendly and professional. Breakfast - of champions. Dinner - dont know as more expensive than top restaurants in town despite the 15% discount voucher. The problem was with the room:- Heat - oppressive and seemingly unalterable Bed - comfortable but bedclothes much smaller than bed, resulting in bad nights sleep as neither of us had adequate cover. Power points - totally inadequate: one socket on one side of the bed, nothing on the other side, without disconnecting a lamp. This resulted in musical chairs charging phones, tablets, cameras etc. Towels - tiny. None of this is what you expect from a hotel styling itself as luxury and boutique. Pity really, but surely solvable?

Picked this hotel due to it boutique decor and was not disappointed. Very quaint and individual beats your chain hotels hands down. Was delighted even more at check in to have been upgraded to the penthouse. Service was 1st class and nothing was an issue. Breakfast was relaxed and food was fresh and presented very well. Live cooking station for those that like their omelettes. Located right on the square we will be back.

loved it from start to finish thanks for making it a great time, from the moment we entered to the time we left well looked after, great breakfast, the staff were very proffesional would go back again

Stayed at the lovely hotel over the New Year. Stayed in a Deluxe Room because of the walkin shower. Room was very comfortable with air con that we could turn down. We like a cool room it helps us sleep better. The view from the room wasn't very good, overlooking residential flats and as no nets on windows had to keep the extremely decorative curtains closed for privacy. The hotel is very nice and definitely worth going to. The breakfast were good with plenty of choice. Staff extremely helpful especially the young lady on reception who helped me with my travel adapter when the one I brought for Europe didn't fit. Minor meltdown for iPhone and hairbrush avoided. My only disappointment with this hotel is that it doesn't have a bar where you can go and have a drink either before your meal or before bedtime. We were lucky one night when a lovely young waiter let us have a couple of drinks in the heated outside area later on but on the other nights were told NO only for eating even though staying at hotel. It didn't spoil our stay but it would of been nice. Housekeeping was quick and good. Always replenished the toiletries. Going back again and will be looking at booking this hotel. Very convenient location right on the square.

We have just got back from this hotel it is amazing it is right on the square about 10metres away, the inside is lovely the staff r wonderful friendly the breakfast in the mornings is brilliant lots of choice and the chefs make the best omelettes. I would highly recommend staying here I will be going back without a doubt so Thank you to the hotel.

We were very well looked after. The hotel is right on the main square in Krakow so really convenient. Great room (we chose a junior suite) and magnificent breakfast. There are only around a dozen rooms so the atmosphere was very intimate and relaxed. Not cheap for Polnad but great value compared to similar hotels the UK.

This Hotel is in a great location, right on the main square. When we arrived were told we were being upgraded free of charge and they gave Suite 301 which is just enormous. Visualise Entrance Hallway, huge Sitting Room of I reckon 700 sq. ft and a main bedroom of probably 400 to 500 sq. ft plus Bathroom en Suite. The windows of the Bedroom and one side of the Sitting Room open up on to the square giving a fabulous view. Beautifully decorated and maintained. Only minor gripe is the heating which means you have to open the windows to cool the room, however the Taxi Driver reassured me it is better too hot than too cold.....fair point! The staff were great and extremely helpful at the main desk. Breakfast was also good. We will definitely be back. The picture is of the actual view from the bedroom window of the Christmas Market

Recently returned from Krakow and as other reviews have said hotel is in ideal location just at the edge of the square. First impressions when dropped off by our taxi were very good - receptionist dealt with us very quickly and efficiently. Bags were taken to room (301) and again first impressions very good. Although the bathroom was very small and disappointing. Toiletries and towels provided were of very good quality. As others have said the rooms are very warm but they are large and airy so not too uncomfortable. Breakfast buffet was varied and very tasty - eggs to order and so much choice. I would have no hesitation in booking this hotel should I return to Krakow as overall it was a very pleasant stay in a wonderful city.

This lovely hotel is in a building st the to of the mIn square which can be traced back to the 14th century though the current structure dates from the 18th. It was extensively refurbished some 10 years ago Into this lovely boutique hotel. There are only about 20 rooms which are all individually and beautifully decorated . Good welcome and staff friendly and helpful throughout. Lift operates on room key system- not wonderful as there is only 1 key per room- I wanted to dash out whilst my wife was in the room -result I did the stairs. Lovely chandelier from the top of the 4th floor to the lobby. Excellent breakfast included in our package but can be added on - expensive for Poland but this is a high quality property that warrants such rates. On one night there was an issue with noise from the heating system . When reported the receptionist apologised and volunteered that other guests had noted this but not the night porter as this had not affected the ground floor. Whilst the issue was unfortunate the proactivity of the receptionist was to be commended. A really lovely hotel- quality is not cheap including in Poland but value for money good.

Rynek Glowny 42/ul. Swietego Jana 1 Krakow Lesser Poland

Hotel highlights

  • Steps from Main Market Square and St. Mary's Basilica
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Old Town, Bonerowski Palace is next to popular attractions like Main Market Square and St. Mary's Basilica. This 16-room, 5-star hotel has conveniences like free in-room WiFi, a fitness center, and a nightclub. Centrally located in Krakow, the hotel is also a short walk from Cloth Hall and Town Hall Tower.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Bonerowski Palace's 16 rooms are individually decorated and provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and satellite TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests staying at Bonerowski Palace enjoy a nightclub, a fitness center, and a sauna. If you drive, self parking is PLN 90.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 95 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Room options

Executive Suite

Full 1 | Sleeps 3

Suite

King 1 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 518 reviews