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Bonerowski Palace

5.0 out of 5.0

Recent guest reviews

Three days visiting Kraków were spent in this lovely hotel, one of the nicest I have stayed in - and I've stayed in many during over 40 years in international business. Highlights? The location, right on the edge of the Kraków main square. The room, large, nicely furnished and with a huge bed. Nice touches - tea/coffee facilities, complimentary water and fruit juices, and a large choice of very high quality toiletries. The only let-down in this area was the lack of a bath, which my wife prefers to a shower. Wi-fi was excellent. The service was brilliant - reception staff jumped to attention as soon as you entered as did all the staff in the inside and outside restaurants. The food was outstanding, and this is one of the few hotels I have stayed in that serves a decent breakfast. There was a copious cold buffet, with various in-house prepared salads, pâtés etc. A chef prepared omelettes, eggs etc to order in the restaurant, and the large choice of fruit juices were complemented by prosecco, which was regularly replenished. Dinner was excellent, and although not inexpensive was very reasonable considering the quality. The menu had a range covering many tastes and appetites, including burgers, outstanding steaks and excellent seafood.

Very nice hotel on main square. The staff went out of their way to help us with numerous things and the rooms were large and comfortable. Only one suggestion: hotel could use a small gym or at least a little more fitness equipment in the under-utilized spa on the top floor.

We travelled as a group of eight people and really had a great time in the Bonerowski Palace. The first night we had dinner there, the food was excellent and we all agreed that the girl who served us was the best in a long history of meals. All the staff were very helpful in terms of organising tours -we had a comprehensive tour of Krakow with a girl called Agnes who brought the city and its long history to life.We attended a Chopin recital at the hotel and with a complementary glass of prosecco. It was a great experience though I would have loved had she played the funeral march, perhaps not to all tastes . The hotel breakfast was a great way to start the day.

October 2017: Had a wonderful stay at this five-star hotel, less than 1/2 block from the main square in Old Town. The staff and room were wonderful. Very quiet. The car service to Krakow airport was great: 95 PLN (about $30 US at the time of this writing). A tourist information office and an ATM were directly across the street. Tons of restaurants and stores around the main square. Would definitely stay here again.

We are lucky enough to be staying in the market square and have been spoilt for options of delightful places to wine and dine. It would be fair to say that our visit to The Bonerowski Palace was an exceptional meal. The food was something to behold and the wine list extensive. The service was fantastic and the ambience as you would expect to see and feel in a five start eatery. We would certainly recommend and will definitely eat there again.

Spent 3 lovely days in this beautifully decorated hotel. Very large well equipped room and bathroom (no bath). Breakfast was excellent and evening dinner one of ths best we have ever had - couldnt fault it. In the interests if honesty there was a mix up with our room but that was sorted quickly and to our satisfaction - always a sign of a quality hotel as sometimes things do go wrong and its how they sort it that counts.

Once you enter the lobby you enter a world of elegance and charm. Where the staff could not be more pleased to assist you. The rooms are charming, clean and very well appointed. A slight drawback to some Americans may be the bath facilities but remember you came to Poland to experience Poland. The location could not be more perfect as you are on the square and restaurants and shopping abound. Definitely recommend taking the breakfast option where for a nominal charge you receive a Traditional Polish meal.

Booked into this hotel on 22nd for 3 nights and what a surprise we were upgraded to a suite the lovely lady on the reception told us but when we got to the room what a shock it was room 501 the penthouse it was enormous we have never asked to be upgraded and have never been upgraded but this was unreal fit for a king and queen it was the top floor and took most of the floor up in the one room see photos the staff everyone of them were so professional and respectful the reception staff all spoke great English so could ask many questions during the visit we had a meal in the hotel the first night and wow what a meal it was presentation was first class the taste unreal one of the best meals we have ever had the breakfast the same all delicious with fantastic choices can't say enough from the guy who took our bags as we walked in to reception staff the waiters and cleaners this is one hotel we will keep visiting this hotel knows how to treat its customers and keep them returning so thank you Bonerowski Palace we will be back oh and the best sex on the beach cocktails anywhere

We enjoyed the ambience and location of the Bonerowski Palace right on the main square of Kraków. The food was excellent, the service outstanding and nothing was too much trouble. As we started to eat in the outside area the rain started and got progressively worse, so we were allocated a table inside with the minimum of fuss. The inside is impressive and added to our overall experience.

My husband and I recently traveled from midwestern United States to Krakow and had the pleasure of staying at the exquisitely beautiful Bonerowski Palace. Overall, the majestically restored 13th century palace is one of the most charming and unique places we have ever stayed. Our spacious and impeccably clean two room apartment featured high beamed ceilings, lush period furnishings, a super comfortable beautiful king size canopy bed, and a stately antique grand piano! Chopin anyone? Each of the huge windows offered views of old market square including the many historic buildings such as the Sukiennice and the Mariacki church. From our lovely balcony we were almost within arm's reach from the famous "Trumpeter of Krakow" and enjoyed waving at him upon completion of his playing the ancient hymnał. Our view further included a line of splendid white horse drawn carriages awaiting our beckon to tour the old town in style. Despite the central location of the palace, our apartment was completely quiet. The breakfast was amazing, offering many dining options on the abundant buffet. The chef crafted delicious made to order selections for our dining pleasure. The English speaking staff were highly professional and very helpful, not to mention very patient with my emerging use of Polish! While the Bonerowski is an expensive option, it is very worth the money. We loved our stay, felt like royalty, and will definitely return.

Rynek Glowny 42/ul. Swietego Jana 1 Krakow Lesser Poland

Hotel highlights

  • Steps from Main Market Square and St. Mary's Basilica
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Old Town, Bonerowski Palace is next to popular attractions like Main Market Square and St. Mary's Basilica. This 16-room, 5-star hotel has conveniences like free in-room WiFi, a fitness center, and a nightclub. Centrally located in Krakow, the hotel is also a short walk from Cloth Hall and Town Hall Tower.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Bonerowski Palace's 16 rooms are individually decorated and provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and satellite TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guests staying at Bonerowski Palace enjoy a nightclub, a fitness center, and a sauna. If you drive, self parking is PLN 90.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 95 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Room options

Double or Twin Room

Full 1 | Twin 2 | Sleeps 3

Executive Suite

Full 1 | Sleeps 3

Suite

King 1 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 498 reviews