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Sand Sea Resort

3.5 out of 5.0

Recent guest reviews

The hotel foyer and beach front grounds are dated but cleaned every day and maintained. The rooms are actually good, much better than a lot of reviews. They feel over priced. £70 a night would more suitable however charges are able to be obtained due to supply and demand and of course the location! We stayed in the new deluxe rooms at the side and back of the resort. The rooms are very spacious and clean. The bungalows might feel more private as they are detached and you cant hear your neighbours. The walls are very thin in the new rooms. The mattresses are are hard. You get free mini bar refil and crisps every day. Breakfast is average. There is a wide selection of foods. Most similar to those you get at any normal buffet. The omlette bar is the best thing. We avoided the Thai food as it wasnt good and therefore didnt eat at the hotel based on this. The staff were super friendly and work hard at a very busy hotel in the relentless heat. They do a good job of smiling throughout. Im not sure about the bad reviews of rude staff, we did not experience anything of the sort. Advice: -Get up early and walk the beach between 630 and 10am. Its empty and its amazing without all the people and day trippers. Really amazing. -Try a veggie wrap from Govinda's. They are SO GOOD. -Get a cooling ice shake from Flame Tree. Watermelon is amazing! This is also a nice spot for an evening meal.

The smells outside and inside our Grand Deluxe room were putrid. It’s not quite sewage and not trash. We spent 3 days trying to identify it. The space is nice. These rooms are much larger than the individual bungalows. But here’s the thing, the new grand deluxe rooms surround the bungalows in an “L” shape where half are at they very back of the property that is actually closer to the east side than the west. This makes for a long walk to the front and Railay west beach. This very back row of grand deluxe rooms have to deal sound and smells of the the maintenance, trash collection and sewage area. So I don’t feel like they are worth the extra money. If you can get one the grand deluxe rooms that run parallel with the old bungalows you are in better shape but it’s a 50/50 chance. I’d rather book the cheaper, older bungalow and know what I’m getting. Apart of our room being smelly, it has quite a few bugs (gnats, moths and beetles) and it’s very mildew smelling on top of the putrid smell. The WiFi is poor all the way back here. But the second pool back here is nice and quite compared to the hectic front area on the beach. A few pros - it’s quiet, tastefully appointed, very spacious, clean for Thailand hotels, and umbrellas house flip flops and bathrobes are provided. The breakfast buffet is ok for 350baht pp. everything is expensive in Railay compared to the rest of Thailand. We do not plan to return to Railay. It’s too crowded for such a small area and infrastructure can’t keep up. We spent about $120/nt in high season (January 17).

We were first impressed by the iPad used by the waiters. But it was not any mean to speed up the service or the improve the failure rate of the service. We waited 30min to receive one plate (from 4) then 10min later the appetizer (We had to ask) and then a second plate. The third arrived again 10min later and was wrong. Then when a table next to us refused a false plate, they wanted to give it to us as we again asked for the last plate. It turned out they simply did not cook it. And we were "happy" to accept a 20min cooking time for the right last meal. Useless to say that no discount was given. (It is not the reason we write this review, as the discount we would have been glad to receive would have been around 3 euros...) To avoid.

Great family (or couples resort) right on Railay Beach's sandy "West Beach." Two nice pools - one near beach, one in a garden. Depending on time of day, one of the two pools was always quiet when the other one was more lively. So we switched back and forth between pools. Hotel right on sandy beach, we rented kayaks several days to explore. Nice rooms with big beds and balconies. On Railay's sandy beach, there are only three hotels. A five star, four star, and three star. Prices for each hotel pretty well align with their star ratings. We found Sand Sea Resort the best value for money.

Initially stayed in the old bungalows that looked nice from the outside but the old air conditioned smell has to go ... The rooms were clean but it's time to completely Gut the little villas and make them on par with new buildings . After threatening to leave we got upgraded into the new building and enjoyed the rooms thoroughly . Thanks ! The beach , well, it's one of the most beautiful beaches I've ever seen . Unfortunately , if you go over the holidays.. Everyone else wants to see it too. But it wasn't the crowds it was the long tail boats arriving every 2-3 minuites . I felt like I was at the Indy 500 , ALL DAY!! Or listening to my neighbor cut his lawn ALL DAY long ! Until the Travel Authorities compel the long tail boat men to get electric engines , I won't be going back over the holidays !

I was there for 4 nights with my wife in Jan 2018. We spent 30 days in Asia and it was by far the worst hotel we stayed. Will never come back! The location is good and the room was new, with good space and furniture. But the service in general is terrible! As a standard staff work as if they were doing you a huge favor: they serve you poorly, never smile, ‘thank you’ is a forbidden word. The shower was very weak, the internet slower than my mobile phone (when it was working) and the food was not more than OK. Oh, they don’t serve alcohol. You can find better hotels in Railay Beach - do yourself a favor and don’t stay here.

The Location! I would recommend you stay here, if the price is right. I got a steal of $31 a night, keep in mind these are off season prices. The location offers several great advantages that can distinguish it. The resort is dead center Railay West Beach, meaning no mangroves in front, which was great. Be careful about this as many resorts are tricky about their location description, and Railay East is not a beach.The access path to East Railay runs right along the resort, and the beach in front of the resort has more sand than other resorts farther along the sand. There are two pools on the property, which sit under light tree cover which does help them feel more private and secluded, which is a big bonus for me when I don't want beachgoers staring at me and my wife. As far as the quality of the accommodation I would say that this is a satisfying resort. Not offending, not blowing me away. The new rooms are gorgeous and have very cool modern design, but be aware that modern design may not always be a worth-it trade off for comfort. The old rooms are clean, independent cabins, but the new rooms share at least 1 wall, sometimes two - and the walls are very thin. You can even understand the words in a normal volume conversation. The balconies on some of the rooms are stunning, so you decide your priorities. A big positive was the breakfast. Good value for a diverse arrangement of foods. They just need one more cook on the omelet bar and there would be no line. Synopsis: You need to stay on this beach, whether you know it now or not, but I recommend the cabins vs the new rooms. The pools are amazing and worth it, so if this resort was the same price as others in the area I probably would still book it.

having spent new year at this resort and opted for a mid range resort as I thought at US$150 a night it would be a decent place, I couldn't emphasise more how sub-average and disappointing this place is for the price. We were in a deluxe bunglalow as they had ignored all of our instructions when we booked and paid 100% up front - DIRECTLY WITH THE HOTEL - to have 2 rooms with twin beds so they upgraded us to what they had available but we still could only get one room with 2 beds. The place stank as they haven't properly installed their sewage system so there are open drains, there are mosquitos in the corners of the cupboards and everywhere, all of the taps in the bath leaked so the bathroom was a flooded space but more than anything the management has set a tone of staff being rude (we have your money, we don't care) the place is a rip off, the food terrible and the general ambience very 2 star. I don't know what those who have reviewed it as excellent expect but perhaps they were there when it wasn't busy and things were much better. Krabi was heaving over new year - quite revolting really - and very far from the paradise we expected. INTENSELY disappointing.

Pros: - amazing view. - they give you 2 water bottles and chips for free everyday. - the breakfast is fine. Not amazing but fine. - they have 2 pools. - you can borrow a beach bag. - the hotel restaurant serves dinner and lunch and they have many options. Cons: - staying in railay beach in general doesn’t give you a lot of restaurant options so you need to take a boat to ao nang. - the room looks much better than it actually is. It is very simple and old. - the bathroom is so old and it is not pretty at all. - Not much to talk about the staff, they weren’t bad or great. - if you have a high budget don’t stay there, you can get a much better hotel. Ps. I need to say it again: the pictures make you think its an amazing resort. It is not. Most of the things are very old.

Having stayed there 6 years ago it was poor and tatty. It has had a revamp with new deluxe rooms and it is indeed the new kid on the beach. The new rooms are spacious great value, at that time of the year (Oct 17). Breakfast buffet was just fine for the tropical climate. The addition of an additional pool at the rear of the resort was a fine concept. Even though the resort does not sell alcohol there are numerous stores and bars nearby. We took a room near the rear of the resort and it was quiet, peaceful and access to both sides of Railay Bay was perfect. We preferred the downstairs room in terms of easy access with no steps. The room was always cleaned perfectly and the contemporary design was was welcomed change.

Railay Beach, 192 Moo 5, Saithai Krabi Krabi

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Sand Sea Resort places you next to West Railay Beach and within a 10-minute stroll of other popular attractions like East Railay Beach. This 123-room, 3.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant. It's in central Krabi and also close to Phra Nang Cave and Princess Lagoon.


Dining

Enjoy a leisurely bite to eat at Sunset restaurant, the resort's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 123 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms and sitting areas. 30-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, free minibar items, and coffee makers are other standard amenities.


Property features

Guests of Sand Sea Resort have access to a full-service spa, 2 outdoor pools, and karaoke. There's free offsite parking, and an airport shuttle (available 24 hours) for THB 1712 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 1575 reviews