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Hotel Shangri-La Kota Kinabalu

3.0 out of 5.0

Recent guest reviews

Thoroughly enjoyed staying here. Very clean, spacious room. Extremely friendly staff. Nice breakfast buffet! Great location (near the welcome seafood resto, the night market, other busy areas) Only negative comments: There was no toothbrush available for the standard room, and the elevators were a tad too slow / old. Regardless of these, it's definitely a great place to stay.

Beautiful facilities. Lovely room. Nice amenities. Shangri-La remains the only chain I know of that provides a hair tie with the amenities. We had a lovely time by the pool, on our balcony, playing chip and putt golf. Very much appreciated that the Shangri-La includes basic activities in the hotel rate, instead of trying to nickle and dime like lesser hotels do. (Higher end activities like parasailing do have a charge, of course.) The whole hotel was done up very nicely for Christmas, and we really enjoyed the Christmas tableau, access to Christmas cookies, and the scent of gingerbread throughout the main lobby. There are separate pool areas for families and adults. A very nice touch, appreciated by both groups!

Room is clean but it's old, the plug is loose , the air con no remote control to control the temperature , where sometimes is too cold or too warm, raise up to front desk, but as they mention is control by whole building technical team. The hotel located at red light district .

Location -close to attractions.. Half a Km to waterfront and markets. Short walk to observation tower and stores. Short uber to wetlands Restaurant across the road with a buffet of Malaysian food for tourist Rooms - comfortable rooms with facilities listed online Staff - accommodating and friendly Price - excellent for comparison Breakfast - very big range of meals. A mix of local and western foods. Big range of vegetarian options

Forget to refill toothbrush, and slippers. And the building's old but comfortable and the location is excellent. 24hrs convenience store nearby and close to night market, easy to buy food at night. The breakfast's not bad. It's quite good for those budget traveller.

We stayed here two nights as a break from KL. The service was excellent and rooms were well appointed. The sea view balcony was good and lovely view. The bathroom was well appointed with adequate products. We had breakfast included and it did not disappoint with a good selection of western and Asian cuisine . The staff were friendly and helpful . The pool area caters for adults and kids. There’s a kids club as well.

Book a room via and just paid RM50.00 for deposit. Smooth check-in and we can check in early than expected. I've requested for honeymoon decoration and they done it for me. Simple but nice. Clean room and supercomfy bed/pillow. Bathroom? Beyond my expectation. Very clean and refreshing bathroom. Breakfast : Not so my lucky day. Adobo Chicken ,Chicken rice, Porridge, Tiny Pizza, Cereals, Breads, Roti canai? and etc. No nasi lemak for me but taste not bad. I asked Isaac for late check out. And he approved it. We check-out around 1pm after Zohor prayer. Overall : Good stay for those who love Shangri-La. Thank you Shangri-La KK!

Stayed 2 nights before joining a tour to trek mt kinabalu! Its right in the centre of kota kinabalu no more than 10 mins walk to centre-point shopping mall where you have all amenities, and no more than 15 mins from the waterfront. The room was v spacious for a king size ... bed was comfy and warm. The buffet breakfast had a mixture of western and asian meals to suit everyone. All in all an excellent hotel for the Island no more than 15-20 mins drive from the airport

We had a long layover and needed to get an early flight until next day. They arranged a pick up at the airport and a return shuttle for 4 in the morning. Great reception with music and gong. Perfect bar at the beach. The cafe had excellent food. It looks like a cafeteria but the food was good restaurant quality.

A luxurious five star hotel with fabulous sea view. Restaurants are offering great variety of fine dining. The location is great and accessible easily by major road from Kota Kinabalu City centre. Highly recommended for leisure or business.

75, Bandaran Berjaya Kota Kinabalu Sabah

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Located in Downtown Kota Kinabalu, Hotel Shangri-La Kota Kinabalu is a leisurely stroll from popular sights such as Centre Point and Kompleks Asia City. This 3-star hotel has 120 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking. Near the airport, it's also near Gaya Street Sunday Market and Jesselton Point Ferry Terminal.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


All 120 air-conditioned accommodations feature sitting areas. Guests can enjoy free WiFi and cable TV. Other standard amenities include minibars, coffee makers, and free bottled water.

Property features

Hotel Shangri-La Kota Kinabalu features free WiFi in public areas, a meeting room, and laundry facilities. There's free parking and an airport shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Superior Double Room

Full 1 | Sleeps 3

Shangri-La Suite

King 1 | Sleeps 2

Deluxe Double Room

Full 1 | Sleeps 3

2 Bedroom Suite

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 484 reviews