Hotel Shangri-La Kota Kinabalu

3.0 star property
Hotel with free parking, a quick walk to Kompleks Asia City

Choose dates to view prices

Photo gallery for Hotel Shangri-La Kota Kinabalu

Reception
Daily buffet breakfast (MYR 40 per person)
Exterior
LCD TV
Deluxe Twin Hill View Room | Minibar, desk, soundproofing, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
75, Bandaran Berjaya, Kota Kinabalu, Sabah, 88819
  • Centre Point
    ‪5 min walk‬
  • Gaya Street Sunday Market
    ‪10 min walk‬
  • Jesselton Point Ferry Terminal
    ‪19 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

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Room options

Superior King Hill View Room

  • Hill view
  • Sleeps 3
  • 1 King Bed

Superior King City View Room

  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin City View Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Twin City View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Double Hill View Room

  • 252 sq ft
  • Hill view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Hill View Room

  • 252 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Double City View Room

  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin City View Room

  • 252 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite with Steam Room (Double)

  • 504 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard King City View

  • Sleeps 3
  • 1 King Bed

Suite with Steam Room (Quadruple)

  • 504 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Twin Hill View Room

  • Hill view
  • Sleeps 3
  • 2 Twin Beds

Suite with Steam Room (Triple)

  • 504 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Twin Room with City View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room with Hill view

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room with City View

  • Sleeps 2
  • 1 King Bed

Economy Double Room No Window

  • Sleeps 2
  • 1 King Bed

Economy Twin Room No Window

  • Sleeps 2
  • 2 Twin Beds

Suite with Steam Room

  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room with Hill View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room with Hill View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room with City View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior King City View Room

  • Sleeps 2
  • 1 King Bed

Superior Twin City View Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Hill View Room

  • Sleeps 2
  • 2 Twin Beds

Superior King Hill View Room

  • Sleeps 2
  • 1 King Bed

Standard Twin City View Room

  • Sleeps 2
  • 2 Twin Beds

Standard King City View Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Hotel Shangri-La Kota Kinabalu is within a 10-minute walk of popular sights such as Kompleks Asia City and Centre Point. This 120-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Centre Point - 5 min walk - 0.3 miles
  • Kompleks Asia City - 5 min walk - 0.3 miles
  • Gaya Street Sunday Market - 10 min walk - 0.5 miles
  • Imago Shopping Mall - 14 min walk - 0.8 miles
  • Jesselton Point Ferry Terminal - 19 min walk - 1.0 mile

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪Islamic Restaurant & Hotel - ‬5 min walk
  • ‪Sri Latha Curry House - ‬1 min walk
  • ‪Kedai Kopi Ang King Lam - ‬4 min walk
  • ‪Shuang Tian Seafood Restaurant - ‬6 min walk
  • ‪Pete's Corner - ‬5 min walk

About this property

Hotel Shangri-La Kota Kinabalu

Hotel with free parking, a quick walk to Kompleks Asia City
Hotel Shangri-La Kota Kinabalu features free WiFi in public areas, a business center, and a meeting room. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include laundry facilities and a banquet hall.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and phones are other standard amenities.

Languages

English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (MYR 7 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 40 for adults and MYR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tivoli

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 100
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 25 for children
  • Extended parking fee: MYR 7 per night
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

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Frequently asked questions

Is free cancellation available at Hotel Shangri-La Kota Kinabalu?

Hotel Shangri-La Kota Kinabalu provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shangri-La Kota Kinabalu?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Shangri-La Kota Kinabalu on Jun 14, 2025 start from $36.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Shangri-La Kota Kinabalu?

This hotel is situated in Downtown Kota Kinabalu, just steps from Sedco Square, and within a 10-minute walk of Centre Point and Kota Kinabalu Esplanade. You'll also find Gaya Street Sunday Market and Kota Kinabalu Central Market less than a mile away.

Is parking available on site at Hotel Shangri-La Kota Kinabalu?

Yes, self parking is offered for free at the hotel. Extended parking is available for MYR 7 per night.

Does Hotel Shangri-La Kota Kinabalu feature a casino?

No, Hotel Shangri-La Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Hotel Shangri-La Kota Kinabalu?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Shangri-La Kota Kinabalu?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does Hotel Shangri-La Kota Kinabalu have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Shangri-La Kota Kinabalu have a restaurant that serves breakfast?

Yes, Hotel Shangri-La Kota Kinabalu serves buffet breakfast for a surcharge each morning at Tivoli.

Will Hotel Shangri-La Kota Kinabalu allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Shangri-La Kota Kinabalu.

Are there connecting rooms at Hotel Shangri-La Kota Kinabalu?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Shangri-La Kota Kinabalu?

The closest major airport to Hotel Shangri-La Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 5.2 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Hotel Shangri-La Kota Kinabalu?

No, you won't find guestrooms with balconies at Hotel Shangri-La Kota Kinabalu.

Hotel Shangri-La Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 369 reviews
Rating 8 - Good. 169 out of 369 reviews
Rating 6 - Okay. 79 out of 369 reviews
Rating 4 - Poor. 24 out of 369 reviews
Rating 2 - Terrible. 8 out of 369 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL JEROME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food maybe.
Stayed 1 night in Mar 2025

8/10 Good

See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the interior of hotel is good, but the exterior building would need a coat of paint. i will consider staying there again. maybe have a safe deposit box in each room - why ? your clients will want to go to pulau, so they can lock their passport and valuables in the room , rather than using the front safe. SO PLS IMPLEMENT A SAFE IN EACH ROOM INCLUDING ECONOMY ROOMS WITHOUT WINDOWS AT LEVEL 2.
Stayed 2 nights in Oct 2024

6/10 Okay

raymond

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb front desk! They were always happy to answer any questions or assist with anything we requested (umbrellas when it rained, milk for tea) The hotel was clean and had everything needed, including extra toothbrushes in the bathroom as well as tea and coffee. The only slightly negative was that the air conditioner temperature could not be altered and seemed to be set on a timer: very cool in the afternoon but slowly warned up somewhat until we found that the early hours of the morning got a bit too warm. The hotel is situated on a very busy street and if you're unfortunate enough to get a room facing the street, I imagine it would be quite noisy. Our room faced the bushy area and road noise did not affect us. It's close (max 15 min) to many shops, markets, bars, massage places so is a good place to stay if you want to walk instead of use transport. Overall, a very pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Chung Shii

Stayed 2 nights in Jun 2024

8/10 Good

Susannah

Stayed 1 night in Mar 2024

10/10 Excellent

SUHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok ,but internet speed a little slower than USA & S.Korea . little hard to use the internet , guess need some more improvement for this .
Stayed 4 nights in Mar 2024

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Nothing negative to say but there is not that much to see in Kota Kinabalu. Staff are helpful and room was clean with an excellent breakfast.
Stayed 1 night in Mar 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Shuk Fui, Singapore

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room AC was not functioning and is warm.
Stayed 4 nights in Jan 2024

10/10 Excellent

John Evans

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great... 5 star rating.
Stayed 2 nights in Jan 2024

8/10 Good

ABD AZIM

Liked: Cleanliness, staff & service
Easy to find eating place by walking..need improve on aircondition..panas
Stayed 2 nights in Dec 2023

8/10 Good

MOHAMAD ROZAIMI

Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqualine Anak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Stayed 1 night in Dec 2023

8/10 Good

Mark

Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, excellent staff and would like to stay again.
Stayed 2 nights in Nov 2023

8/10 Good

Lilian

Traveled with partner
Liked: Cleanliness, staff & service
No proper walkway for pedestrians around the area and the entrance to hotel by car is a small road passing through rolls of shop houses.
Stayed 3 nights in Nov 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elvianna a hotel staff kindly exchanged WhatsApp text to give me advice when I was exploring activities to do before I reached there. It's situated along a small lane. The only trouble I had was getting a room facing the road, which was pretty noisy and hard for me to get rested especially for the first night. It didn't help that I needed to wake up after 4am to join a tour the following day. I took the buffet breakfast on the 2nd & 3rd morning. The first one they had few guests and food were less fresh. The 2nd day was better.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luqmanul Hakim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel brand. everyone impressed when i've mentioned it to them.
Stayed 4 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Liew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw this hotel since we are kid, but the hotel still look great for the room, plus lot of space too and i loved their carpet floor. They also give us some compliment fruits which is very respectful and i also very thankful and do enjoy our stay. Place is quiet as well, city view do consider very good, just exept you do not get room safe. but it is secure.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money I would definitely stay here again
Stayed 1 night in Sep 2023

8/10 Good

Tan Hao

Traveled with family and small children
Liked: Cleanliness, staff & service
The price is worth it for a 3-star hotel, and condition and facilities expected. There was an event one night of our stay and the karaoke was really going strong. Didn't go on for too long though, but hotel should consider soundproofing the function rooms for comfort of guests.
Stayed 3 nights in Aug 2023