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Neptune Luxury Resort

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Neptune Luxury Resort

View from property
Terrace/patio
Exterior
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Mastichari, Kos, 853 02
  • Place, Neptune Hotel Strand
    ‪3 min walk‬
  • Place, Lido Waterpark
    ‪2 min drive‬
  • Place, Kefalos Beach
    ‪40 min drive‬
  • Airport, Kos (KGS-Kos Island Intl.)
    ‪14 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Executive Apartment

7.0 out of 10
Good
(2 reviews)
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room Sea View

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room Sea View

  • 205 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Terrace/patio

Luxury Suite, 2 Bedrooms

  • 1023 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Superior Apartment, Beachfront

  • 538 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Apartment, 2 Bedrooms, Beachfront

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi) | In-room safe, desk, blackout drapes, soundproofing

Presidential Suite, Sea View (Meltemi)

  • 1830 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Room (Deluxe)

8.0 out of 10
Very good
(1 review)
  • 602 sq ft
  • Sleeps 4
  • 4 Twin Beds

Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Superior Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Family room

Superior Family room | In-room safe, desk, blackout drapes, soundproofing

Superior Family room

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Superior Twin Room sea view

Superior Twin Room sea view | Balcony

Superior Twin Room sea view

  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room

  • 226 sq ft
  • Sleeps 1
  • 2 Twin Beds

About the neighborhood

Kos

Neptune Luxury Resort places you within a short walk of Neptune Hotel Strand and within a mile (2 km) of Lido Waterpark. This 569-room, 5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a free water park. Located centrally in Kos, it's connected to the convention center and also close to Hippocrates Garden Cultural Center and Marmari Beach.

What's nearby

  • Neptune Hotel Strand - 3 min walk - 0.2 miles
  • Lido Waterpark - 2 min drive - 0.5 miles
  • Kardamena Port - 20 min drive - 9.1 miles
  • Kos Marina - 29 min drive - 12.7 miles
  • Kefalos Beach - 40 min drive - 14.7 miles

Getting around

  • Kos (KGS-Kos Island Intl.) - 16 min drive

Restaurants

  • ‪Neptune Hotels Restaurant - ‬2 min walk
  • ‪Biggy"s on the beach - ‬8 min drive
  • ‪Grecotel Bar - ‬10 min drive
  • ‪Trojan Beach Bar - ‬5 min walk
  • ‪Odysseus Bar - ‬6 min walk

About this property

Neptune Luxury Resort

Luxury hotel on the beach, with 4 outdoor pools
Neptune Luxury Resort features a full-service spa, 4 outdoor pools, and a free water park. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and luggage storage. Other amenities at this beach hotel include an indoor pool, a children's pool, and a gym.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Balconies or patios, coffee makers, and safes are also available.
4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 beach bars
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • MEATing Grill House
  • Osteria
  • Taverna
  • Umami Asian Restaurant

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Mini-fridge
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,106 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • 37 buildings
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: EUR 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
Property Registration Number 1471Κ015A0416400

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Is a free cancellation option available at Neptune Luxury Resort?

Neptune Luxury Resort provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see near Neptune Luxury Resort?

This hotel is located in Kos within a short 5-minute walk of Neptune Hotel Strand. You'll also find Lido Waterpark and Marmari Beach within a short drive.

Is parking available on site at Neptune Luxury Resort?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Neptune Luxury Resort?

Neptune Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, couples treatments, and hydrotherapy.

Does Neptune Luxury Resort have a casino?

No, Neptune Luxury Resort doesn't have a casino.

Will I find an indoor pool at Neptune Luxury Resort?

Yes, this hotel has an indoor pool as well as 4 outdoor pools and a hot tub.

What amenities will couples enjoy at Neptune Luxury Resort?

This beachfront hotel offers many amenities for couples such as 2 beach bars and 4 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Neptune Luxury Resort?

Yes, guests can enjoy a spa tub at this hotel.

Does Neptune Luxury Resort feature a restaurant that includes a breakfast menu?

Yes, Neptune Luxury Resort serves free buffet breakfast at Umami Asian Restaurant each morning.

Will Neptune Luxury Resort allow pets to stay for free?

No, pets aren't allowed at Neptune Luxury Resort.

Are there connecting rooms at Neptune Luxury Resort?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Neptune Luxury Resort?

The closest major airport to Neptune Luxury Resort is Kos (KGS-Kos Island Intl.), which is 6.7 mi away (16 minutes by car). Another top airport is Kalymnos (JKL-Kalymnos Island National), which is located 15.7 mi away (203-minute drive).

Are there rooms with balconies at Neptune Luxury Resort?

Yes, every guestroom at Neptune Luxury Resort comes with a balcony with some featuring ocean or garden views.

Does Neptune Luxury Resort offer wedding services?

Take advantage of the wedding venue at Neptune Luxury Resort if you plan to say "I do" during your trip.

Neptune Luxury Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 382 out of 500 reviews
Rating 8 - Good. 92 out of 500 reviews
Rating 6 - Okay. 15 out of 500 reviews
Rating 4 - Poor. 9 out of 500 reviews
Rating 2 - Terrible. 2 out of 500 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, really bigd
Stayed 4 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Neptune Luxury Resort is exactly as I hoped it would be. From the friendly, and hard working, staff to amenities and beautiful grounds creating a feeling of space. My room was near the beach and was almost perfect as it had twin beds and I was a solo traveller. The room Wi-Fi was super fast and the fixtures and fittings well designed and of good quality. The bathroom was large with a rainfall shower which was powerful and easy to use. My room was cleaned perfectly everyday with no concerns about intrusive maids. The simple cards left at the rear of your front door, informing whether you were in and did not wish to be disturbed to the alternative informing you were away and would like your room cleaned is diligently followed. The beach and choice of pools are all excellent, although I spent most of my stay exploring the island each day. I did use the hotel`s gym every day and it was clean, well equipped and adequate to my training routines. A water dispenser is supplied, along with clean, fresh towels. I visited the hotel`s spa once, for a massage, and this was also worth the visit. Lovely, professional staff who listened to what I required and made the experience with their knowledge and kindness. I stayed half-board and both the breakfast and evening meal were up with the best I`ve experienced anywhere in the world. Again, staff knowledgeable and genuinely patient and kind. Check-in and check-out both professional, concise and fuss free. All in all, a great stay.
Stayed 7 nights in Sep 2025

8/10 Good

Seema

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Drains issues (so no toilet facilities and water intermittently) and tired looking rooms however the food and overall setting are great.
Stayed 11 nights in Jul 2025

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Sep 2025

10/10 Excellent

Rinat

Stayed 3 nights in Sep 2025

10/10 Excellent

Cari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel in a perfect location. A little piece of heaven ❤️✨
Stayed 7 nights in Jul 2025

2/10 Terrible

Gen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very sterile feeling. Nothing special. The front desk was awful and my room smelled like mold. When I complained, they switched room for one night and then tried to put me back in the same room which is ridiculous… mold does not disappear in 10 hours
Stayed 3 nights in Aug 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sanem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the restaurants and spa are wonderful. Giorgis at the spa was excellent — I received three treatments from him, and they were among the best I’ve ever had. The management of the spa is also excellent. Unfortunately, the same cannot be said for the front desk, which is a complete disaster. They are rigid, unhelpful, and in several cases outright incompetent. On our last stay, we did not even receive our welcome gift. One staff member made repeated errors, including charging my card twice and attempting to bill me for breakfast that was clearly included in my reservation. When we asked to change rooms — after I was bitten on the premises, developed an infection in my foot, and could no longer manage stairs — the woman at the desk blamed me for flying, accused me of not seeing a doctor, and only backed down when I showed her my antibiotic prescription. Instead of showing empathy, she was rude, dismissive, and repeatedly used passive-aggressive remarks such as, “I’m happy that you are happy,” even when she was at fault. When her mistakes were corrected by her manager, she would turn her frustration on the customer rather than own up. To make matters worse, when they upgrade you because of the Expedia VIp, they act as though they are doing you a personal favor and then use it as leverage against other things they fail to deliver. This behavior is manipulative and leaves a terrible impression. Overall, the service culture at the front desk is unprofessional and host
Stayed 2 nights in Aug 2025

6/10 Okay

Sanem

Stayed 4 nights in Aug 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

konstantinos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah, Dubai

Stayed 4 nights in Jul 2025

4/10 Poor

Sanem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had high hopes for this hotel after a great experience last year, but sadly, this trip was a complete letdown from the moment we arrived. Check-in was a disaster — we waited over an hour while the front desk tried to track down a charge for our child's breakfast, despite booking through Expedia for two adults. We were eventually charged $85/day for a child’s breakfast — on top of an $800/night suite for 3 people. We spent 30 minutes speaking with customer relations about all the issues we faced — she promised to follow up. We never heard back. On our first day, the room was ready, but no one called or emailed us — despite having double-checked our contact details. We ended up wasting 5 hours waiting, unable to enjoy the hotel or settle in. Now, let’s talk about the beach — last year, it was phenomenal. This year, they’ve placed rock barriers in front of it, making 90% of it inaccessible. The artificial lagoon they created is constantly flooded with garbage and seaweed on windy days, and the rocks are sharp — we got cut and injured trying to swim. You can’t see where you’re going. Meanwhile, the resort next door had dozens of people happily swimming in clean water. Here? Maybe 3–5 people in the water at any time. They’ve completely ruined one of the best natural beaches. Also, just a heads-up: we were told the extra $85/day was because we booked through Expedia, which feels like an unfair penalty for using a third-party platform.
Stayed 4 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, and no area ever felt overcrowded. Helpful staff and great facilities (the outdoor Olympic pool is terrific); good and varied food offering; nice list of social/entertainment activities. Last but the in-house minimarket is an extremely handy option to have.
Stayed 3 nights in Jul 2025

6/10 Okay

Charlene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel exteriors are amazing and has tons of facilities (that are extra .. which in my opinion could have been included for a 5* hotel). Also plenty plenty of mosquitoes. Without lying probably 20 killed in the room. Breakfast and dinner were both really good. One incident during dinner was particularly disappointing. I asked for the bill and waited at the cashier, but the waiter responsible was nowhere to be found. Several other staff members were present, yet no one offered assistance because “it had to be that waiter.” As I was in a rush for an event, I asked for the charge to be added to my room and left. To my surprise, the waiter ran after me in public to tell me I hadn’t paid, despite being a hotel guest (and with half board included). The next morning, both the waiter and a supervisor brought it up again, saying the waiter had to cover the charge. I was only allowed to pay in cash to refund him directly, which felt unprofessional and frankly humiliating. It gave the impression that I was being accused of trying to avoid paying for a single coke. I believe this situation could have been handled differently and more discreetly as well. They knew my room, I was a guest so they could have found me, wrote me a card etc. Nice place, great food—but the service and attitude didn’t live up to the standard or the price.
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miran

Stayed 1 night in Jul 2025

10/10 Excellent

Hedi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, aber für Strandurlaub nicht das richtige. Der eine richtige Strand ist relativ klein und sehr schnell voll. Der größere „Strand“ ist hinter Steinen verborgen, sodass man nur an zwei oder drei Stellen ins Wasser kann - sollte daher nicht als Strand beworben werden. Aber ansonsten top Hotel! Gutes Essen, alles unglaublich sauber und Service-orientiert! Entertainment/ Shows deutlich verbesserungsbedürftig.
Stayed 7 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely food and staff are very helpful. The resort is mainly used by German tourists.
Stayed 7 nights in Jun 2025

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, amenities
Thoroughly enjoyed our stay here, was perfect, peaceful and relaxing. It had multiple bars restraints and pools as-well as facilities such as quad bike rentals to visit local towns to break up the stay. Great rooms very spacious and modern however the mosquitoes do get in the room and bite however that’s not the hotels fault. Pool bars could offer more cocktails on the menu however when asked they do make to your choice which was very pleased with. I would agree with the 5 stars it’s rated would recommend and return, expensive but is the same price as other restaurants/ bars in Greece so wouldn’t let that detour you. Has everything you need 10/10
Stayed 7 nights in Jun 2025

8/10 Good

Howard

Stayed 1 night in May 2025