The staff were extremely kind, smiling, and helpful, a real highlight of our stay. The hotel was very clean, and the room was comfortable and spotless.
However, the pool area lacked atmosphere, especially in the afternoon: no music at all, which was a bit disappointing.
The bartender was quite serious and barely smiled, which stood out compared to the rest of the friendly team. Also, drink prices were quite high.
Overall, a very good stay, but a livelier pool vibe would make a big difference.