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Kawaguchiko Hotori no Hotel Ban

Property class: 3

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Photo gallery for Kawaguchiko Hotori no Hotel Ban

A building with outdoor seating, a tree planter, and a balcony with red flowers.
A restaurant with wooden flooring, green leather seating, and wooden tables with green chairs.
A restaurant with a menu board, surrounded by trees and flowers, with a parking lot in the background.
A hotel with a green awning labeled "Hotel & Cake Cafe".
A gravel pathway leading through a garden with various trees and shrubs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3086 Kawaguchi, Fujikawaguchiko, Yamanashi, 401-0304
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Kawaguchi
    ‪2 min walk‬
  • Place, Kawaguchiko Music Forest Museum
    ‪3 min walk‬

Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a desk, and a window with curtains.

Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family type room

A hotel room with two beds, a desk, and a window with blinds.

Family type room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

About the neighborhood

Fujikawaguchiko

Lake Kawaguchi is within a 5-minute walk of Kawaguchiko Hotori no Hotel Ban while other popular sites like Chureito Pagoda are within a few miles (5 km). Each of the 7 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and an LCD TV.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Lake Kawaguchi - 2 min walk - 0.1 miles
  • Kawaguchiko Music Forest Museum - 3 min walk - 0.2 miles
  • Kawaguchiko Museum of Art - 5 min walk - 0.3 miles
  • Maple Corridor - 12 min walk - 0.7 miles

Getting around

  • Kawaguchiko station - 10 min drive
  • Haneda Airport (HND) - 146 min drive

Restaurants

  • ‪ほうとう不動 - ‬4 min walk
  • ‪フジヤマクッキー - ‬3 min drive
  • ‪オルソンさんのイチゴ - ‬7 min walk
  • ‪河口湖スイーツガーデン - ‬3 min walk
  • ‪食事処 湖波 - ‬2 min drive

About this property

Kawaguchiko Hotori no Hotel Ban

Guests of Kawaguchiko Hotori no Hotel Ban enjoy free WiFi in public areas, microwave in a common area, and an ATM. There's free parking and a free train station shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a garden and a convenience store.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include refrigerators, electric kettles, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 8:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from Kawaguchiko station only.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

Kawaguchiko Hotori No Ban
Kawaguchiko Hotori no Hotel Ban Hotel
Kawaguchiko Hotori no Hotel Ban Fujikawaguchiko
Kawaguchiko Hotori no Hotel Ban Hotel Fujikawaguchiko

Frequently asked questions

Is a free cancellation option available at Kawaguchiko Hotori no Hotel Ban?

Kawaguchiko Hotori no Hotel Ban provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Kawaguchiko Hotori no Hotel Ban?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Kawaguchiko Hotori no Hotel Ban on Oct 25, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Kawaguchiko Hotori no Hotel Ban?

This hotel is located in Fujikawaguchiko, just steps from Lake Kawaguchi and Kawaguchiko Music Forest Museum, and within a short walk of Kawaguchiko Museum of Art. You'll also find Fuji-Q Highland and Mt. Fuji Panoramic Ropeway within a short drive.

Does Kawaguchiko Hotori no Hotel Ban include a casino?

No, Kawaguchiko Hotori no Hotel Ban doesn't have a casino.

Will I find an indoor pool at Kawaguchiko Hotori no Hotel Ban?

No, there is no indoor pool at this hotel.

Does Kawaguchiko Hotori no Hotel Ban have a restaurant with a breakfast menu?

Yes, Kawaguchiko Hotori no Hotel Ban serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Kawaguchiko Hotori no Hotel Ban allow pets to stay free of charge?

No, pets aren't allowed at Kawaguchiko Hotori no Hotel Ban.

Kawaguchiko Hotori no Hotel Ban Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 73 reviews
Rating 8 - Good. 14 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the spacious. The cake shop in the lobby was so cute and had great cakes. Didn’t get the breakfast but it looked amazing.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Quiet & Clean room. Good room amenities. Easy check-in & check out.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location - walking distance to the momiji festival. Fuji views from every room, and easy to walk to the north side of the lake to see Fuji. 24 hour convenience store downstairs and bus stop right outside the front. The room was spacious and clean
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is efficient, clean and comfortable. The location is perfect (next to bus stop). The downstairs is familymart. Friendly & helpful staff and awesome service.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the check in process: informative must-know details and helpful assistance bringing our luggage to a stairwell second floor.A larger than average guest room space compared to hotel rooms in Tokyo.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great hotel but no elevator.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good. Ground floor has family mart.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities
The property is right behind a bus stop, and above a convenient store, which makes it easy to navigate and plan out activities. The front desk was courteous and able to call a taxi for us. The chef lady serves excellent breakfast. The room is spacious but not as clean as other hotels we experienced in Japan.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice little hotel above a Family Mart convenience store. Room didn’t have coffee. But there is kettle for Tea. Walking distance to the Lake and a great view of Mt Fuji from there. Beautiful area and it’s a lake shore.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great room size above a small building shared with a cafe and a family mart konbini. Due to the size of this hotel, not many densities nor amenities provided. However more than enough offered for a good night's rest before heading out. Has a large parking location for people who are driving around Kawaguchiko.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean. Staffs were very helpful. The major problem was the actual location of the hotel was kilometers away from the one pinned on Expedia's map!! So don't be fooled by Expedia's map.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. View of Mt Fuji. Across the street from best view of Mt Fuji on the lakeside path. Breakfast was good. Eclectic entrance with name of hotel not on street sign. Registration in lounge area shared with cafe. Food mart conveniently next door. Not many places to eat but found Hoto restaurant next door.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Hi, my stay was pathetic. The hotel manager was very very rude. I had booked a family room for 4 people. At the time of booking it showed 4 people. But at the hotel he said I did booking only for 2 people, so for a family room. I had to pay again - 25000 yen extra for 2 people at the hotel( for my daughter and son). He was very very uncooperative. not at all helpful. Told us to cancel our booking. Spoke rudely. Not at all understanding, I was scammed, despite booking a family room for 4, I had to pay more than the original room charge to accommodate. my entire family of 4 people. The room was small and ordinary.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
There is no room cleaning even We stayed for two nights. There is rubbish still in the bin after we went out for sightseeing. 雖然我們住兩晚，但第二日我們返回酒店，很愕然發現房間沒有清潔及清理垃圾桶，付了錢但沒有得到基本服務，很失望。
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Due to my tight schedule, I messaged the hotel for the late check in arrangement. It took them quite a long time to respond, but they are very responsive since then. Check in and check out was smooth, and the staff is very friendly. The room is more spacious than we expected, that two big luggages can be opened without a problem. Location is great, with the lake just across the road. And convenience store is just at the hotel. The only down side of the hotel is that it doesn’t have a lift, so you need to carry your luggages up the stairs for one floor, so it would be better if you travel light. Overall it was a pleasant stay.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Offering picturesque scenery, delicious meals, a convenient location, and charming, spacious rooms, I would highly recommend this hotel to anyone looking to stay near Lake Kawaguchiko. The hotel is located right across from a bus stop, making arrival and departure very simple. The rooms are clean and well-maintained, presenting a Japanese-style eating space and a comfortable futon alongside the mattresses. Though the hotel doesn’t provide room-cleaning service, they provide plenty of towels and similar amenities in your room. Additionally, if you bag your trash and leave it outside your door, it will be collected. Despite the lack of restaurants within the hotel’s vicinity, there is a Family Mart located downstairs. Furthermore, there is a small cafe downstairs that not only offers amazing breakfast and cake throughout the day.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Dusty air conditioner and poor information

The room is in good condition. However, the air conditioner (room 202) is just full of dust without cleaning for age. Look at the photo and you can see. For check in, the front desk is not opened before 3pm. There is no staff at all if you arrive early. The staff from the cake store helps to store our luggage in safe place. When we check in later that day, the staff in the counter failed to provide us information on the restaurants around. She told us that this place is very remote and we can only buy food from the convenience store for dinner as the restaurants nearby are all closed. In fact, just 3 minutes walk away, there is one still opened. Google map told me there’s another one also open at night, but I did not check it out.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Zero sense of service

First of all, the room was indeed spacious and reasonably comfortable. The positive comment stops here. The owner was extremely rude and the reception area was unstaffed most of the time. I arrived around 12:30 but walked into an empty hotel lobby. A lady popped her head out from the kitchen and abruptly said the check in time is not til 15:00. She asked me to leave my luggage in an unsupervised area where everyone with a room key can access, which was absurd. When I returned at 15:10 there was another two group of people waiting to be checked in. I waited in the queue and the guy (who I think is the owner) looked at me and “ordered” me to sit down. When it’s my turn he wasn’t bothered to speak English but use Japanese the most of time (and kept it brief, not as detailed as he did to other guest). He ran front desk and also housekeeping by himself, which is probably why there is zero service in this hotel - unwilling to hire someone to provide decent service.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel despretensioso. Muito boa a localização.
Vista do quarto
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
항공스케줄과 도쿄시내통과로 늦었지만 체크인시 매우친절하게 모든 사항을 안내해주셨다. 특히 늦었지만 저녁식당까지 안내해주시고 룸도 매우 만족이다. 다음에 기회가 되면 꼭 이곳에 머물고 싶다. 호수와 후지산의 아침풍경은 말 할것도 없음
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã e diversos lugares ao redor para comprar/explorar/comer. Acesso excelente e próximo ao Haneda. Atendimento impecável, melhor inclusive que outros da mesma rede.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
高速バスの停車駅になっていて
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff muy amables, el cuarto pequeño pero limpio y muy bonito, con un área de tatami linda
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬躺舒適，西式沐浴間也是少見的寛躺，雖然在路邊，但相當清靜，樓下就是family mark,方便…
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨整潔

比想像中好，好整齊清潔。下樓對面己經是音樂公園。 河口湖駅轉red line 循環線第15站落車便可。
Stayed 2 nights in Oct 2024