Name: Malkiya TravelHotel
Rating: 4.0

This property is described as a beautiful resort with hotel facilities , restaurants and gym room, large gardens and beautiful views. However it is a rundown motel stuck on the side of a busy road in an industrial area far from the town. I had booked through Orbitz a 1 bed roomed suite with a garden view and with a king size pullout bed in the apartment. I was told via text that I had been bumped to a better room. On arrival I was shown into this horrible room place via the back entrance, no hotel, no reception, no restaurants. This room was shocking, there were no windows in it and right there in this tiny room was a bubble bath next to the bed. I was shocked and upset and conveyed my disappointment to the the men who were showing this room. I asked for a refund and this was refused. My wife and I left with promises that they would try and cancel the booking. However what happened next was shocking, we began to receive threatening texts, saying they would report me to the police, the border police and have us barred from Israel. These texts went on for days. I contacted Orbitz but they would not do anything about a refund. This is NOT a resort BEWARE

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