Alexis was very helpful in checking us in and answering our questions about the area. The two young ladies that checked us out of the hotel in the morning were also nice and helpful.
The hotel is located near shops and restaurants, but is tucked behind a bowling alley. Due to current staffing shortages, the limited staff they do have is having difficulty keeping up with cleaning, but the room itself was in good shape and clean condition. The bed matched the hotel name. It was smallish (seemed more like a double than a queen size) and the sheets were tucked in short. Good value for the dollar though and we would stay there again.
Went to Klamath Falls for a small concert at aftershock, which was across the parking lot. Location was perfect for us. Bed was comfortable, pillows not so much. Free continental breakfast was nice, and liked the fact it included a waffle maker.
Very clean and quiet, great and helpful staff. Perfect continental breakfast with hot waffles.
Need new beds! Felt like sleeping on cotton batted cardboard. Squeaky and felt like it could tip on us.
The noise from the antique bed was extremely loud!!! The carpet floor so dirty…
They did not advertise that they did not have breakfasts 😒 and enough staffing for daily housekeeping, otherwise they were good.
The room I reserved (and paid for) was not available, so I was given a downgrade. I have a bad back and this room had no tub so I checked out without staying. I was charged anyway and the manager has not responded to my 4 messages. Absolutely horrible service across the board here.
Very basic hotel. Room wasn't ready at 5 pm when I tried to check-in. The front desk said they were "understaffed" and that is why the room wasn't ready. Elevator was also out. Stairwells were a bit dirty...probably because everyone had to lug their luggage up the stairs. Room was ok. nothing fancy and bed comfort was just ok. Probably will stay at another hotel my next visit to this area.
It's close to Crater Lake, which is a highlight. Because of COVID, the cafe area is closed off. They do, however, offer a complimentary breakfast and you get in line and choose the items you want. The rooms were clean, but the had just minimal items.
The room was clean and nice, but the problem was in the middle of the night alarm went off in the room next to us and would not stop and kept us awake. Also the icebox in our room kept gargling and sounding like a coffee maker until we finally unplugged it so we could get some peace and quiet. Never did get a good nights sleep. Very disappointing.
New and clean. Personnel where cheerful and professional.
This was a good place for an overnight stay with our 2 dogs on our way to see family for Thanksgiving. Clean and convenient.
Room was a little small but biggest issue was lighting. No lamps just bright flourescent or can lights. Was clean and Quiet with good internet
Very clean, friendly people. One thing the refrigerator was noisy, but it had been turned up to high. I turned it down and the noise stopped. Overall it was a pleasant stay
It was basically a good place to stay at a reasonable price. I like the basic concept. The rooms are small but thoughtfully and efficiently designed with respect to furniture. The lighting system around the bed was creative and unique. It was excellent for sitting up and reading for a while. The best I think of any place where I have stayed in the last few years.
I know it's out of control of the hotel, but there were so many bugs on the area that got into the hotel premises and made spending time in the pool completely impossible. The room was decent.. Beds were a bit uncomfortable.. Breakfast was 'meh"..
Microtel Inn & Suites by Wyndham Klamath Falls places you next to Cascade Range and Epicenter. This 58-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served each morning from 5:30 AM to 9:30 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Weekly housekeeping is available.
Microtel Inn & Suites by Wyndham Klamath Falls offers an indoor pool, free WiFi in public areas, and a spa tub. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
Alexis was very helpful in checking us in and answering our questions about the area. The two young ladies that checked us out of the hotel in the morning were also nice and helpful.
Hello Terrance, Know that your voice is of tremendous importance to us and we value your comments about our area. We hope to see you again and that you will be truly impressed with our continued improvements.
The hotel is located near shops and restaurants, but is tucked behind a bowling alley. Due to current staffing shortages, the limited staff they do have is having difficulty keeping up with cleaning, but the room itself was in good shape and clean condition. The bed matched the hotel name. It was smallish (seemed more like a double than a queen size) and the sheets were tucked in short. Good value for the dollar though and we would stay there again.
Hello Dale, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with less service contact. We hope to have a chance to serve you as a guest again in the future.
Hello Victor, It was our privilege to earn your business and we hope to host you again on your next trip.,
Went to Klamath Falls for a small concert at aftershock, which was across the parking lot. Location was perfect for us. Bed was comfortable, pillows not so much. Free continental breakfast was nice, and liked the fact it included a waffle maker.
Hello Jen, Thank you for taking the time to share your comments regarding our bed and your comments about our location. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Very clean and quiet, great and helpful staff. Perfect continental breakfast with hot waffles.
Hello Christian, To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Need new beds! Felt like sleeping on cotton batted cardboard. Squeaky and felt like it could tip on us.
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
The noise from the antique bed was extremely loud!!! The carpet floor so dirty…
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
They did not advertise that they did not have breakfasts 😒 and enough staffing for daily housekeeping, otherwise they were good.
It means so much to have earned your business. We appreciate the feedback regarding our housekeeping. Please do come see us again.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
Hello Joseph, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.