Need new beds! Felt like sleeping on cotton batted cardboard. Squeaky and felt like it could tip on us.
The noise from the antique bed was extremely loud!!! The carpet floor so dirty…
They did not advertise that they did not have breakfasts 😒 and enough staffing for daily housekeeping, otherwise they were good.
The room I reserved (and paid for) was not available, so I was given a downgrade. I have a bad back and this room had no tub so I checked out without staying. I was charged anyway and the manager has not responded to my 4 messages. Absolutely horrible service across the board here.
Very basic hotel. Room wasn't ready at 5 pm when I tried to check-in. The front desk said they were "understaffed" and that is why the room wasn't ready. Elevator was also out. Stairwells were a bit dirty...probably because everyone had to lug their luggage up the stairs. Room was ok. nothing fancy and bed comfort was just ok. Probably will stay at another hotel my next visit to this area.
It's close to Crater Lake, which is a highlight. Because of COVID, the cafe area is closed off. They do, however, offer a complimentary breakfast and you get in line and choose the items you want. The rooms were clean, but the had just minimal items.
The room was clean and nice, but the problem was in the middle of the night alarm went off in the room next to us and would not stop and kept us awake. Also the icebox in our room kept gargling and sounding like a coffee maker until we finally unplugged it so we could get some peace and quiet. Never did get a good nights sleep. Very disappointing.
New and clean. Personnel where cheerful and professional.
This was a good place for an overnight stay with our 2 dogs on our way to see family for Thanksgiving. Clean and convenient.
Room was a little small but biggest issue was lighting. No lamps just bright flourescent or can lights. Was clean and Quiet with good internet
Very clean, friendly people. One thing the refrigerator was noisy, but it had been turned up to high. I turned it down and the noise stopped. Overall it was a pleasant stay
It was basically a good place to stay at a reasonable price. I like the basic concept. The rooms are small but thoughtfully and efficiently designed with respect to furniture. The lighting system around the bed was creative and unique. It was excellent for sitting up and reading for a while. The best I think of any place where I have stayed in the last few years.
I know it's out of control of the hotel, but there were so many bugs on the area that got into the hotel premises and made spending time in the pool completely impossible. The room was decent.. Beds were a bit uncomfortable.. Breakfast was 'meh"..
Staff were very courteous and helpful. Breakfast was really good. Room was clean and quiet.
Friendly staff and clean, comfortable rooms. Fitness center not on site, but a local gym with limited hours to 8pm weekdays and noon on the weekends (was a bit disappointing). Breakfast was decent. Hot tub/pool were nice. Overall, nice, newer hotel at a good price.
Staff was friendly and helpful. Easy check in and check out.
Small rooms but if you only the for te night it’s good. Really the only down side was the breakfast was just ok. Would stay again
everything was great, very clean and very Profesional
Rooms are not at all insulated, we can hear from rooms next to us. Bathrooms were not great either, water did not drain from the was basins.
Microtel Inn & Suites by Wyndham Klamath Falls places you next to Cascade Range and within a 3 miles (5 km) of Klamath Falls Children's Museum. This 58-room hotel welcomes guests with a restaurant and conveniences like an indoor pool and free in-room WiFi.
Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
All 58 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.
Guests staying at Microtel Inn & Suites by Wyndham Klamath Falls enjoy an indoor pool, a gym, and a spa tub. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.
Need new beds! Felt like sleeping on cotton batted cardboard. Squeaky and felt like it could tip on us.
The noise from the antique bed was extremely loud!!! The carpet floor so dirty…
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
They did not advertise that they did not have breakfasts 😒 and enough staffing for daily housekeeping, otherwise they were good.
It means so much to have earned your business. We appreciate the feedback regarding our housekeeping. Please do come see us again.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
The room I reserved (and paid for) was not available, so I was given a downgrade. I have a bad back and this room had no tub so I checked out without staying. I was charged anyway and the manager has not responded to my 4 messages. Absolutely horrible service across the board here.
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Very basic hotel. Room wasn't ready at 5 pm when I tried to check-in. The front desk said they were "understaffed" and that is why the room wasn't ready. Elevator was also out. Stairwells were a bit dirty...probably because everyone had to lug their luggage up the stairs. Room was ok. nothing fancy and bed comfort was just ok. Probably will stay at another hotel my next visit to this area.
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
It's close to Crater Lake, which is a highlight. Because of COVID, the cafe area is closed off. They do, however, offer a complimentary breakfast and you get in line and choose the items you want. The rooms were clean, but the had just minimal items.
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our area and breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
The room was clean and nice, but the problem was in the middle of the night alarm went off in the room next to us and would not stop and kept us awake. Also the icebox in our room kept gargling and sounding like a coffee maker until we finally unplugged it so we could get some peace and quiet. Never did get a good nights sleep. Very disappointing.
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.
New and clean. Personnel where cheerful and professional.
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
This was a good place for an overnight stay with our 2 dogs on our way to see family for Thanksgiving. Clean and convenient.
We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our hotel. We appreciate you taking the time to share your experience and to bring these matters to our attention.
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.