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Kivu Hilltop View Resort

Property class: 3

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Photo gallery for Kivu Hilltop View Resort

A scenic view of a coastal area with lush greenery and a bicycle parked near a building.
A long table set for a formal event with chairs, a cake, and floral decorations.
A multi-story building with a central entrance, surrounded by lush greenery and palm trees.
A dining area with tables set for an event, decorated with balloons and floral arrangements.
A spacious bedroom with a large bed, a canopy, and a view of the outdoors.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
00000, Nyayumba, Western Province
  • Place, Kivu Lake
    ‪2 min walk‬
  • Place, Nyamyumba Hot Springs
    ‪3 min drive‬
  • Place, Gisenyi Beach
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

A bedroom with a bed, a desk, a chair, a mosquito net, and curtains.

Deluxe Double Room

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

A room with two wooden beds, a chair, a small table, and a wall-mounted TV.

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Studio

A spacious bedroom with a large bed, a canopy, and a view of the outdoors.

Luxury Studio

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Nyayumba

Kivu Hilltop View Resort places you 3.5 mi (5.6 km) from Gisenyi Beach. This 18-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Kivu Lake - 2 min walk - 0.1 miles
  • Nyamyumba Hot Springs - 3 min drive - 1.9 miles
  • Gisenyi Beach - 7 min drive - 4.0 miles
  • Rwanda Tourism University College - 8 min drive - 4.9 miles
  • Université Libre de Kigali - 9 min drive - 4.9 miles

Restaurants

  • ‪La Rosta - ‬11 min drive
  • ‪Barbcue - ‬8 min drive
  • ‪Salt and Pepper Restaurant - ‬9 min drive
  • ‪Pamoja - ‬9 min drive
  • ‪Super 5 at White Rock - ‬7 min drive

About this property

Kivu Hilltop View Resort

At Kivu Hilltop View Resort, guests have access to spa services, laundry facilities, and a TV in a common area. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include wedding services and a reception hall.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers, and memory foam beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include balconies, dining areas, and sitting areas.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Phone accessibility kit

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Separate dining area

More

  • Desk
  • Desk chair
  • Heating
  • Laundry detergent
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number Yes

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kivu Hilltop View Resort Hotel
Kivu Hilltop View Resort Nyayumba
Kivu Hilltop View Resort Hotel Nyayumba

Frequently asked questions

Is a free cancellation option available at Kivu Hilltop View Resort?

Kivu Hilltop View Resort provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Kivu Hilltop View Resort?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Kivu Hilltop View Resort on Oct 28, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Kivu Hilltop View Resort?

This hotel is located in Nyayumba, just steps from Kivu Lake. You'll also find Gisenyi Beach and Nyamyumba Hot Springs within a short drive.

Is parking available on site at Kivu Hilltop View Resort?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Kivu Hilltop View Resort?

Spa services at the hotel include massages.

Does Kivu Hilltop View Resort have a casino?

No, Kivu Hilltop View Resort doesn't have a casino.

Is there an indoor pool at Kivu Hilltop View Resort?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kivu Hilltop View Resort?

Couples will appreciate amenities at this hotel, including a pillow menu and a rainfall showerhead in each guestroom, and some feature lake view.

Does Kivu Hilltop View Resort have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kivu Hilltop View Resort have a restaurant with a breakfast menu?

Kivu Hilltop View Resort offers free full breakfasts each morning though there is no restaurant.

Does Kivu Hilltop View Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Kivu Hilltop View Resort.

Does Kivu Hilltop View Resort have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Kivu Hilltop View Resort?

Yes, every guestroom at Kivu Hilltop View Resort comes with a balcony and some offer lake views.

Does Kivu Hilltop View Resort host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Kivu Hilltop View Resort.

Kivu Hilltop View Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh made. Lots of fruits.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were friendly
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice Thanks for all
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Stayed 3 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé que nous connaissions. Première réservation aec Hotels.com. Inadmissible. Je demande le remboursement de cette nuitée ! terminée costruction dont la finition nest pas acvee
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Offre service massage finalement aucun , très mal insonorisé,référence pour activités très mauvaise , très long pour servir à manger plus de 1h30
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement! Rien à redire!
Stayed 2 nights in Nov 2023