This only missed a 5 star rating due to an inadequate air conditioner. Never could get an adequate explanation and even after the technician came it still was weak. Otherwise an outstanding stay with great facilities and employees.
Room was an excutive with two large queen beds , it was spcious and very clean and all furniture appears to be new , bed was comfotabl , Their reception staff need better training in customer service As they lacked the smile and hospitality attitude that novotel usually has elsewhere in the world ...
Very courteous service at front desk and restaurant, which during my stay was only open for breakfast. Pay as you go for services in cash rather than charging to your room. At checkout they charge a premium exchange rate to your credit card which seems universal throughout Germany.
When we arrived in the evening at the hotel staff were very engaging and ready to serve. The hotel was modern and comfortable and the staff were very accommodating. The beds were comfy with featherbed covering. Parking was available at the hotel though our auto was a bit bigger than most so the spaces ...
Grand Dame in need of a facelift inside and out. Very good location on the edge of the old town. Comfortable if a bit faded room. Could use a better air conditioning system, which was never really cold in the room (three other hotels that we stayed at on the same trip had better A/C, so no excuses ...
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Really charming hotel/inn that is centrally located within the town center; a really nice touch with a pool in the basement.
decent hotel for visitors to Siemens Healthcare. No frills.
Room was clean and comfortable. Place within walking distance of the train station.
The shower stalls are luxurious it beats any 5 star hotel showers. I also love the fact that the hostel is only a short walk from the main train station.