Telephone didn’t work. Fuse in bathroom blew out so the lights or exhaust fan didn’t work. Had to shower using the little flash from a cell phone. They didn’t have maintenance on staff to fix it, so we looked at a couple of other rooms. One had lights that flickered weakly and the other had ants. The staff was friendly but they need to do some serious fixes at the hotel.
cleanliness, comfortable bed, Direct TV great breakfast hot meal
Fine and knowledgeable staff. Nice rooms, very clean. Excellent breakfast.
Pleasantly surprised how nice it was, bed was comfortable, clean. Very quiet.
Hard to locate the hotel in darkness, just one small unlit sign - air conditioner had been leaking water all over the carpet Bed was comfortable and room was clean - Needs anti-slip mat in shower as it was very slippery
Went down for a family wedding . Weather was rainy and cold , so we stayed in hotel for a while. All the staff we encountered were pleasant and all went out of the way to make our stay comfortable . When we first checked in we had gotten in late because we got wrong directions from my brother-in-law. The clerk at the desk asked if she could help and proceeded to give us directions back to Richmond airport and also to the venue of the wedding we were attending . Very pleased and would return . Mary from Long Island , NY
We needed a place to stay after enjoying Christmas with extended family. Our room was clean, the bed was comfortable and the price was right.
After making sure I chose a hotel that had smoking rooms, I arrived to find out that it was a non-smoking hotel. Not only was it an option when booking room, the sign in sheet at hotel says "smoking preference", and if you did smoke in a non-smoking room you would be find 500.00. All appearing to say they HAD smoking rooms. Very inconvient to have to go outside at 32 degrees. All sites need to update this! Upon getting to the room, I opened the door to find the odor of smoke, and a horrible strong obnoxious floral spray trying to cover it up. Both beds where rumpled and obvious that someone had been laying around on top of it. There was towel on bathroom floor and trash in trash can. The staff was very gracious, apologized an changed rooms. Not sure if I would book this hotel again,
Hotel Staff was very friendly and accommodating. King Suite was comfortable and clean. Will stay there again in the future.
The staff was helpful. Good choice of breakfast items. Beautifully decorated for the season. We were able to hear the people above us well into the night. Room was dusty but bathroom was nicely cleaned and had all items except tissues.
This isw a class act. The staff was the friendliest we have encountered in a long time and the room was excellent. Best two nights sleep we had the entire vacation. Highly recommend.
Staff was able to tell us the best place to eat and swim.
Located 1.6 mi (2.6 km) from Good Luck Cellars, Best Western Kilmarnock Hotel is within a 10-minute drive of Compass Entertainment Complex. This 68-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
The 68 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect free WiFi and 43-inch LED TVs with cable channels. Bathrooms offer hydromassage showers, deep soaking tubs, and hair dryers. Ironing boards and desks are other standard amenities.
Guests of Best Western Kilmarnock Hotel enjoy an outdoor pool, free WiFi in public areas, and a business center. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. This hotel also has laundry facilities.
Telephone didn’t work. Fuse in bathroom blew out so the lights or exhaust fan didn’t work. Had to shower using the little flash from a cell phone. They didn’t have maintenance on staff to fix it, so we looked at a couple of other rooms. One had lights that flickered weakly and the other had ants. The staff was friendly but they need to do some serious fixes at the hotel.
cleanliness, comfortable bed, Direct TV great breakfast hot meal
Fine and knowledgeable staff. Nice rooms, very clean. Excellent breakfast.
Pleasantly surprised how nice it was, bed was comfortable, clean. Very quiet.
Hard to locate the hotel in darkness, just one small unlit sign - air conditioner had been leaking water all over the carpet Bed was comfortable and room was clean - Needs anti-slip mat in shower as it was very slippery
Went down for a family wedding . Weather was rainy and cold , so we stayed in hotel for a while. All the staff we encountered were pleasant and all went out of the way to make our stay comfortable . When we first checked in we had gotten in late because we got wrong directions from my brother-in-law. The clerk at the desk asked if she could help and proceeded to give us directions back to Richmond airport and also to the venue of the wedding we were attending . Very pleased and would return . Mary from Long Island , NY
We needed a place to stay after enjoying Christmas with extended family. Our room was clean, the bed was comfortable and the price was right.
After making sure I chose a hotel that had smoking rooms, I arrived to find out that it was a non-smoking hotel. Not only was it an option when booking room, the sign in sheet at hotel says "smoking preference", and if you did smoke in a non-smoking room you would be find 500.00. All appearing to say they HAD smoking rooms. Very inconvient to have to go outside at 32 degrees. All sites need to update this! Upon getting to the room, I opened the door to find the odor of smoke, and a horrible strong obnoxious floral spray trying to cover it up. Both beds where rumpled and obvious that someone had been laying around on top of it. There was towel on bathroom floor and trash in trash can. The staff was very gracious, apologized an changed rooms. Not sure if I would book this hotel again,
Hotel Staff was very friendly and accommodating. King Suite was comfortable and clean. Will stay there again in the future.
The staff was helpful. Good choice of breakfast items. Beautifully decorated for the season. We were able to hear the people above us well into the night. Room was dusty but bathroom was nicely cleaned and had all items except tissues.
