I liked the hotel was a boutique, and reasonably priced.
I found hair that was not mine in the tub. The staff was excellent.
It was “under construction”. The room had been redone and looked nice, but the facility itself was falling apart. I’m pretty sure we were sleeping on a box spring only! The bed hurt our backs badly. Worst experience EVER. Do NOT STAY HERE.
We wanted to stay here but I was so mad that it was misrepresented on the website it looks really rundown on the outside paint peeling off the walls on the exterior overall grimy looking place. I really don’t know why you all feature them on your website when there are chain hotel that keep to a higher standard that . Because of this experience I will think twice about booking with orbitz and use it as an absolute last resort.
Located 2.7 mi (4.3 km) from Killeen Mall, Stratus Suites - Boutique Hotel is within a 10-minute drive of other popular attractions like Killeen Civic and Conference Center. This 54-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.
All 54 recently renovated rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.
Guests of Stratus Suites - Boutique Hotel enjoy features like an outdoor pool, a 24-hour gym, and laundry facilities. A stay here includes free parking. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
I liked the hotel was a boutique, and reasonably priced.
I found hair that was not mine in the tub. The staff was excellent.
Thank you for staying with us!
It was “under construction”. The room had been redone and looked nice, but the facility itself was falling apart. I’m pretty sure we were sleeping on a box spring only! The bed hurt our backs badly. Worst experience EVER. Do NOT STAY HERE.
Dear Guest, Thanks for staying with us. We're glad that you liked the room. We had some stucco work done recently and so there's discoloration that we will fix soon. Regards, Management
We wanted to stay here but I was so mad that it was misrepresented on the website it looks really rundown on the outside paint peeling off the walls on the exterior overall grimy looking place. I really don’t know why you all feature them on your website when there are chain hotel that keep to a higher standard that . Because of this experience I will think twice about booking with orbitz and use it as an absolute last resort.
Dear Visitor, we are sorry that you didn't stay with us. We strive to offer the best in Killeen and we can assure you that are newly renovated rooms are the most spacious and luxurious in the area. As part of our effort to offer the best, we have made some repairs to the stucco which resulted in discoloration which will be taken care of soon. We hope that you'll return to experience our warm hospitality, great customer service, clean and safe environment - which is what we strive to provide.
Dear Guest, Thank you for staying with us and thank you for your feedback, we will certainly address this issue with housekeeping staff. Regards, Management