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Recent guest reviews

Love that it’s secluded and very quiet. Felt at piece and calm

Quiet, good location, friendly staff, Fell on a hard time and staff worked with me to get a room

I did like that the room was clean. The cleaning lady really could not communicate due to a language barrier. The breakfast that I paid for to be including with the room was not good at all and it was very cold. They only had 1 person serving. I felt bad for her because it should had been more than one staff due to it was a holiday weekend. I also was told I could not have my government rate it was only for the military. I usually do not stay at Holiday inn and I will never stay at the Killeen Tx on Central express.

We went to this hotel with 2 of our grandchildren. Check in took 27 minutes (after I started timing) & I was the only person checking in, no one in front of me. She didn't know how to process an Orbitz reservation, she kept telling me I had got the room on Priceline & I still needed to pay. She had to call two people & finally someone walked her through how to verify that I had made a reservation through Orbitz & paid in advance. The first room we were put in, on the second floor, had not been cleaned, dirty towels, glasses, trashcans overflowing. The second room we were put in, at the opposite end of the hallway, did not have a working air condtioner. We thought that was the case but were told to "settle in and give it a chance to work". After an hour it was still not cool, so we were moved to a third room, on the 4th floor. Checking in & changing rooms took up nearly 3 hours of our day! We asked for a roll away bed upon check in but never got one, even after asking three more times. The overall hotel was dirty, trash in the halls & elevator floors sticky. The hot tub had green moldy water in it & we were told it had "been out of service for awhile". The workout room had the air conditioner set on 90 & we were told "the temperature can only be changed when maintenance is here". The breakfast was awful! We had to pay extra for it, no complimentary anything at this Holiday Inn! The eggs were hard, there was no waffles or toaster, the bacon was greasy. AWFUL PLACE DO NOT STAY

Great hotel. Every aspect was what one would hope for. The best price I have seen at a Holliday Inn in along time.

The hotel was fine. The issue is that the breakfast was not what we expected. Unfortunately, there was some sort of convention staying at the hotel and I had to wait for over 30 minutes for someone to even serve me. Fortunately, I was not in a hurry at the time. As for the breakfast itself, the food was fine, but it was not stated in Orbitz that this was only 1 item on the menu.

Very friendly staff we came along way to see our son

My room reservations were not honored and I was forced to call another hotel. The room was dirty....there was trash that had not been emptied, hair on the floor and sinks, and dead crickets in the closets and bathroom. The lamps did not work and the curtains would not move one way or the other too much.

I stayed at this hotel for five days and found the conditions clean and quiet. However, if you are counting on using wifi, you should seek another hotel. The service was very slow, and required multiple sign-ins during a single one-hour session.

Stay was great! We stayed an extra night. Great pool, hot tub, and cabana here.

Great hotel! Friendly staff, clean comfortable rooms, and great pool area.

Regular, need better the Bathtub cleaning because is disapointed

Overall, you'll be vomfortable at this hotel. My biggest disappointments were tiny pool and very old treadmills (one of the 2 was out of order)

We had not been on vacation in a long time and we were there celebrating with family during a high school graduation..We are coming back and we would love to stay here again. Everything was excellent!!! would recommend.

from the start check in was seamless and staff was polite. The room was very clean and comfortable bathroom was large and plenty of towels. In the restaurant food and service was great again staff was very accomidating. Also recommend enrolling in the priority customer plan for additional discounts. If your traveling to Ft Hood to visit friends or family members in the service its a great location.

Nice beds and beautiful rooms. Enjoyed my stay until I realized that I was charged for the room by the site I booked it through and then again by the hotel!

E Central Texas Expy Killeen TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Killeen Mall is within 2 miles (3 km) of Holiday Inn Killeen Fort Hood, an IHG Hotel while other popular attractions such as Vive Les Arts Theatre are within 3 miles (5 km). This 3-star hotel welcomes guests with 99 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.


Rooms

Holiday Inn Killeen Fort Hood, an IHG Hotel's 99 rooms are soundproofed and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

At Holiday Inn Killeen Fort Hood, an IHG Hotel, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 3

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Killeen Fort Hood, an IHG Hotel

Everyone (9) Couples (6) Business (4) Family (9) Other (2)
5
Partner Couples

Love that it’s secluded and very quiet. Felt at piece and calm

By on Mar 19, 2020

Review comment responded on Apr 27, 2020

Dear Valued Guest, Thank you for your kind compliments. We will wait for your pleasant return. Gratefully

5
Family

Quiet, good location, friendly staff, Fell on a hard time and staff worked with me to get a room

By , from Orlando on Mar 10, 2020

Review comment responded on Mar 12, 2020

Thank you Leonard!! We appreciate your pleasant remarks regarding our Team. We are grateful that you gave us the chance to serve you and be with you through the hard times. Best Wishes, Holiday Inn Team

5
Everyone

By on Oct 19, 2019

Review comment responded on Oct 22, 2019

Dear Valued Guest, It is always the unspoken words which make us rich because they are the hidden gifts of someone's heavenly kindness. We cherish the 5/5 and we wish you more happiness because you share it where ever you go! It's is a delight to be your host and we look forward to many more happy occasions in the future. Best Regards, Holiday Inn Killeen Team

4
Everyone

By on Sep 4, 2019

Review comment responded on Sep 4, 2019

Our Dear Valued Guest, Thank you for the encouragement you have provided by rating us a 4/5. We will accept this with utmost gratitude. Our Holiday Inn Killeen Team began this journey to establish a hotel culture which springs from True Hospitality delivered unconditionally with True Confidence creating True Memories for our faithful who choose to stay with us. You have played a significant role in making us what we are today and we thank you for that. Just so you know, our journey from good to great is incomplete if we do not get to see you again. Great guests are like a treasure that we intend to keep for ever. We look forward to your next visit. With Gratitude, Holiday Inn Killeen Team

5
Everyone

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Dear Valued Guest, Wow!! How can we say a few words of gratitude in a big way? Well, first we thank you for your kind consideration to stay with us at Holiday Inn Killeen. Secondly, your unspoken words generate happiness and joy, which energizes our resolve to deliver the level of consistency in service which our guests expect from us. We thank you for encouraging us with your feedback and we look forward to your next stay. If there is anything we could have done better? Please do not hesitate to tell us? With Gratitude, Holiday Inn Killeen Team

2
Family

I did like that the room was clean. The cleaning lady really could not communicate due to a language barrier. The breakfast that I paid for to be including with the room was not good at all and it was very cold. They only had 1 person serving. I felt bad for her because it should had been more than one staff due to it was a holiday weekend. I also was told I could not have my government rate it was only for the military. I usually do not stay at Holiday inn and I will never stay at the Killeen Tx on Central express.

By on May 27, 2019

Review comment responded on May 28, 2019

Dear Valued Guest, We are extremely sorry for the inconveniences you experienced during your recent stay. Your feedback will be shared with the rest of our team. We will use your comments to train and get better. Once again, we appreciate your response. Yes, you do have many choices, however we hope you will give us another chance to make it better. Sincere Regards, Holiday Inn KilleenTeam

4
Everyone

By on Apr 18, 2019

Review comment responded on May 28, 2019

Dear Valued Guest, Thank you so much for your wonderful response. We are glad that we met your expectations and look forward to your next stay. With Gratitude, Holiday Inn Killeen Team

1

far below what a holiday inn should be !

Everyone

We went to this hotel with 2 of our grandchildren. Check in took 27 minutes (after I started timing) & I was the only person checking in, no one in front of me. She didn't know how to process an Orbitz reservation, she kept telling me I had got the room on Priceline & I still needed to pay. She had to call two people & finally someone walked her through how to verify that I had made a reservation through Orbitz & paid in advance. The first room we were put in, on the second floor, had not been cleaned, dirty towels, glasses, trashcans overflowing. The second room we were put in, at the opposite end of the hallway, did not have a working air condtioner. We thought that was the case but were told to "settle in and give it a chance to work". After an hour it was still not cool, so we were moved to a third room, on the 4th floor. Checking in & changing rooms took up nearly 3 hours of our day! We asked for a roll away bed upon check in but never got one, even after asking three more times. The overall hotel was dirty, trash in the halls & elevator floors sticky. The hot tub had green moldy water in it & we were told it had "been out of service for awhile". The workout room had the air conditioner set on 90 & we were told "the temperature can only be changed when maintenance is here". The breakfast was awful! We had to pay extra for it, no complimentary anything at this Holiday Inn! The eggs were hard, there was no waffles or toaster, the bacon was greasy. AWFUL PLACE DO NOT STAY

By , from Forreston, TX on Mar 19, 2018

5

very, very nice!

Everyone

Great hotel. Every aspect was what one would hope for. The best price I have seen at a Holliday Inn in along time.

By , from Katy,tx. on Mar 8, 2018

3

moving storage to killeen

Everyone

The hotel was fine. The issue is that the breakfast was not what we expected. Unfortunately, there was some sort of convention staying at the hotel and I had to wait for over 30 minutes for someone to even serve me. Fortunately, I was not in a hurry at the time. As for the breakfast itself, the food was fine, but it was not stated in Orbitz that this was only 1 item on the menu.

By , from Portland, OR on Feb 3, 2018

Holiday Inn Killeen Fort Hood, an IHG Hotel

300 E Central Texas Expy, Killeen, TX 76541
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