Late at night there were several guys just outside our window smoking at the entry portico and talking VERY loudly. After lying awake for over three hours we finally called the front desk. No improvement. After another hour I got up and dressed and went out and asked them if they could please tone it down, now nearly 1 AM. The front desk manager refused to accompany me outside. So we had a miserable night with minimal sleep. I suggested at checkout that the smoking area be moved to the picnic table at the south end of the building.
The area is old but the building front and grounds are nice and maintained. The rooms are damp and so therefore were the sheets. Not pleasant. The carpet is so old in the rooms that your feet are filthy. I needed to wear shoes the whole time. However, the staff were pleasant and housekeeping did a lovely job, giving the room special attention every day.
EVERYTHING WAS VERY NICE, I AM WORKING IN THE AREA FOR A DAY OR TWO. I GOT IN LATE AND LEFT EARLY , SO I JUST SHOWERED AND SLEPT.
I visit keyser wv a lot the rooms are always clean and everyone is friendly. But is a little noisy at times
Quick and easy check-in. Room was clean and spacious.
We had to leave early but staff , rooms , service are great , even with the covid-19 still active still a great place to stay
Had a good time, helpful staff, thanks! see you in the spring!
room was comfortable and spacious- got a bit hot in the night - not sure if the air wasn't putting out full power.
Didn't know what to expect in Keyser, WV, but it was surprisingly a very nice hotel. Locally owned and maintained, the staff was quite friendly, and the service was excellent. The room was nothing special, but in great shape, and clean. I would go back tomorrow if need be. You would not be disappointed.
nice inn we only slept there was attending wedding festivities
would and will stay here again., NICE, clean and quiet
Keyser Inn places you 2.6 mi (4.3 km) from Potomac State College of West Virginia University. This hotel has 44 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is included with your stay.
Keyser Inn's 44 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls and desks are also standard.
Guests staying at Keyser Inn have access to laundry facilities, a vending machine, and a picnic area. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has barbecue grills.
Late at night there were several guys just outside our window smoking at the entry portico and talking VERY loudly. After lying awake for over three hours we finally called the front desk. No improvement. After another hour I got up and dressed and went out and asked them if they could please tone it down, now nearly 1 AM. The front desk manager refused to accompany me outside. So we had a miserable night with minimal sleep. I suggested at checkout that the smoking area be moved to the picnic table at the south end of the building.
The area is old but the building front and grounds are nice and maintained. The rooms are damp and so therefore were the sheets. Not pleasant. The carpet is so old in the rooms that your feet are filthy. I needed to wear shoes the whole time. However, the staff were pleasant and housekeeping did a lovely job, giving the room special attention every day.
Thank you for your review. We will address the issues that you mentioned.
EVERYTHING WAS VERY NICE, I AM WORKING IN THE AREA FOR A DAY OR TWO. I GOT IN LATE AND LEFT EARLY , SO I JUST SHOWERED AND SLEPT.
Thank you for your review and thank you for choosing The Keyser Inn. We hope to be of service to you in the future.
Thank you for choosing the Keyser Inn. We are glad to see that our accommodations were what you needed for a comfortable stay. We hope to be of service in the future.
I visit keyser wv a lot the rooms are always clean and everyone is friendly. But is a little noisy at times
Thank you for choosing the Keyser Inn. We are glad your stay was sufficient. We apologize for the noise. Sometimes we do accomodate guests that can be noisy and try to address the issue. Thanks again.
Quick and easy check-in. Room was clean and spacious.
We are glad to see your check in went well and that you were satisfied with the room. Thank you, Jackie
We had to leave early but staff , rooms , service are great , even with the covid-19 still active still a great place to stay
Thank you for choosing the Keyser Inn. We are sorry your stay was cut short. We hope you can return in the future, and are glad you were pleased with your stay.
Thank you for choosing The Keyser Inn.
Had a good time, helpful staff, thanks! see you in the spring!
Thank you for choosing the Keyser Inn. We are glad you enjoyed your stay. Looking forward to your next visit.
Thank You for choosing the Keyser Inn.We hope to see you again.
We are sorry that your experience with The Keyser Inn was not a pleasant one . I will address the issues that you expressed. We are sorry for any inconvenience this may have caused you.