Waterside Suites & Marina

They are currently rennovating, and our room was sweeet. Just new and clean, helpful staff. Room was basicly a lil 2 story townhouse with a back patioby the water. We would relax out bavk in the evening while listening to music from the bar across the way. Room itself was QUIET. Centrsl air, ceiling fan in bedroom. It felt like a hone or condo versus a hotel. We ending up staying a extra night, and plan on being back in a couple months.

This place is very nice for the price you pay for it. It’s nice how there are two stories (upstairs is the bedroom) and a full kitchen. It’s near a lot of the main places in key largo. The staff was nice and friendly as well.

The property is in a great location. Our room had been well cleaned (vacuumed, and beds made). The room was in poor repair (various things were broken) and was in dire need of a carpet and upholstery cleaning. There were not enough of the dishes and silverware to serve four people.

I would say the stay was great, the property is amazing, the room updated with great features and an amazing getaway from reality. The only thing would be that room service would be nice during the weekend, they do advise that roomservice is only Monday thru Friday.

Not good shape, dirty bathrooms. Partially in renovation

First room given had no phone and lights in bathroom didn’t work. Given another room. Had a phone but no power cord. The only way to turn off the living room light was to unplug it. No front door safety chain. Back sliding door didn’t lock. Had to wedge kitch shelves, toaster and phone receiver in door channel to hopefully secure door. The bedroom door opened out to the hall and was unlockable from the hall. So I took the phone cord (from the non working phone) and tied the door shuts since I didn’t trust the sliding door fix to really hold if forced open. The room was old and rundown. I understand they are redoing all the rooms. That being said, this room was not in rentable condition as it awaited renovation.

Very dated rooms, we would not sit on worn dirty sofa, giant stain on carpet. I don't blame the cleaning staff, they can only clean what the management provides.

First room assigned to us was terrible, dirty, hole in carpet and sofa bed broken. Went back to front desk told them I don't accept this room got an other room that was complete renovated and was really nice. Service in hotel is very bad tell you they come clean towels twice a week Monday/Friday didn't happen and we needed to get the towels change ourselves on front desk. Never cleaned the room, picked up towels or trash in the week we stayed. Front desk person is in charge of everything and has thus no time. I would not stay in this hotel anymore even when it was for free.

Okay, it’s not the Ritz Carlton, but it’s convenient, large space, balcony. Don’t expect exotic soaps and shampoos or even decent sized towels. Other than the roach on the kitchen floor still fighting for life, it wasn’t horrible.

Great hotel! Big, 2-level rooms, with screened porch. Friendly, helpful staff. I would definitely stay here, again!

The blind on the back door was not working good.It missed 4 to 5 slides and the romm was poorly protected against the day light..

Carpet in living area was nasty and had several large stains. Kitchen was filthy. Both bathrooms were filthy and shower mats in showers were stained and moldy. If we didn’t have a 6 hour drive to go home we would not have stayed the night. The bed was clean. The pillows were flat. Very disgusting experience we will never go there again and suggest you don’t either

Enjoyed watching the boats come and go from the screened patio. Large unit with kitchen.

good hotel... would recommend it... it had a very comfortable balcony to relax in..