I loved the water view...I hated the fact that for some of our stay the internet did not work!
Customer service was amazing! Way beyond expectation. The sofa bed is not comfortable.
Location was great and view of the canal was beautiful with boats going by. The place had updated bathroom and decor. But kitchen amenities were poor (only 3 forks, 4 spoons, 3 cups, no knife, stove but no oven). Kevin and Robert on the property were very helpful but we had to request new clean sheets and towels upon arrival. The sofa bed mattress was terrible and they didn’t have extra blankets or bedding to use as cushion. Our kids were very unhappy having to sleep on it, so be aware if booking for a family.
Property is located in a quite part of Key Largo. Restaurants & stores are close by. Snorkel and fishing tours can be booked right on the property. Rooms were clean and looked as shown on picture. Staff was friendly and Covid aware.
Great location. Walking distance to restaurants and bars. Very nice suites. Will definitely come here again
This place was a major disappointment and looked NOTHING like the pictures it posts. The room was technically renovated--but the furntirue was horrible - lopsided beds, wobbly chairs, no utensils in the kitchen. in addition, the pool was the size of a bathtub! i would NOT recommend this place -- we were there for a family vacation and I had to fight with them to get a reimbursement because we wanted to leave as soon as possible!! part of the reason it took so long to get out was because the management is never available and the people "covering" the front desk were absolutely NOT helpful --they were the opposite - rude and absolutely no customer service. Save your money there is a Holiday Inn across the street which is same price but SO much better!
Staff was kind and excellent. Rooms were clean and nicely renovated. Location is great. Perfect for a family vacation.
We always love staying at Waterside qnd we always hate leaving!
The room was immaculate. I loved the updated room and the cleanliness of it. All of the staff were wonderful. The views are amazing!
The evening check-in person was a little rude when I needed to get a working card-key for the door.
Right on a canal with jet ski, kayak and paddle board rental plus snorkel trip rental onsite. The only downside is a loud bar across the canal. We will be staying here again
This a bit of an odd hotel. Suites are two floors with a nice kitchen and small living room on the first floor and a large bedroom on the second floor. There are full baths on both floors. The property was recently remodeled and is quite nice, but there are a couple of places where they would have been wise to update, rather than paint over. Nice balcony overlooking a waterway. Note that the bar across the channel can be noisy.
Loved it. It was like a little apt. Had a full kitchen which was great. Staff was very friendly and helpful.
No habia sitio en la marina para nuestro bote,tuve que pagar 25 dollares extra por el parqueo del bote cada noche,la pisciba solo se puede usar 1 hira por habitacion,frustrante
Located within a leisurely stroll of John Pennekamp Coral Reef State Park, Waterside Suites & Marina is within a few miles (5 km) of Bluefin Rock Harbor Marina. This 40-room, 3.5-star hotel has conveniences like a marina, an outdoor pool, and free in-room WiFi.
All 40 accommodations feature kitchens and balconies, and there's space to spread out with dining areas and sitting areas. 49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.
Guests staying at Waterside Suites & Marina enjoy access to a marina, an outdoor pool, and free WiFi in public areas. Limited parking is available. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Additional amenities include free newspapers, a terrace, and laundry facilities.
I loved the water view...I hated the fact that for some of our stay the internet did not work!
We are so happy you enjoyed your stay hope to see you again real soon
Customer service was amazing! Way beyond expectation. The sofa bed is not comfortable.
Thanks for your feed back and we are addressing this issue and we hope you enjoyed your stay
Location was great and view of the canal was beautiful with boats going by. The place had updated bathroom and decor. But kitchen amenities were poor (only 3 forks, 4 spoons, 3 cups, no knife, stove but no oven). Kevin and Robert on the property were very helpful but we had to request new clean sheets and towels upon arrival. The sofa bed mattress was terrible and they didn’t have extra blankets or bedding to use as cushion. Our kids were very unhappy having to sleep on it, so be aware if booking for a family.
Thanks for choosing Waterside Suites and Marina
Property is located in a quite part of Key Largo. Restaurants & stores are close by. Snorkel and fishing tours can be booked right on the property. Rooms were clean and looked as shown on picture. Staff was friendly and Covid aware.
Great glad that you enjoyed your stay and we hope to see you again real soon
Great location. Walking distance to restaurants and bars. Very nice suites. Will definitely come here again
Thanks for choosing Waterside Suites and Marina
This place was a major disappointment and looked NOTHING like the pictures it posts. The room was technically renovated--but the furntirue was horrible - lopsided beds, wobbly chairs, no utensils in the kitchen. in addition, the pool was the size of a bathtub! i would NOT recommend this place -- we were there for a family vacation and I had to fight with them to get a reimbursement because we wanted to leave as soon as possible!! part of the reason it took so long to get out was because the management is never available and the people "covering" the front desk were absolutely NOT helpful --they were the opposite - rude and absolutely no customer service. Save your money there is a Holiday Inn across the street which is same price but SO much better!
So sorry for your issues and we will discuss this with our team members and Thanks for choosing Waterside Suites and Marina
Staff was kind and excellent. Rooms were clean and nicely renovated. Location is great. Perfect for a family vacation.
Thanks for choosing Waterside Suites and Marina hope to see you again soon
We always love staying at Waterside qnd we always hate leaving!
Thanks for choosing Waterside Suites and Marina hope to see you again soon
The room was immaculate. I loved the updated room and the cleanliness of it. All of the staff were wonderful. The views are amazing!
Thanks for choosing Waterside Suites and Marina hope to see you again real soon
Thanks for choosing Waterside Suites and Marina hope to see you again real soon