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Holiday Inn Express Ramsgate - Minster

3.0 out of 5.0

Recent guest reviews

Room had everything we needed, plenty of space and was very quiet. Toilet and shower was clean. Fresh towels were left outside our door for the 2nd night. Plenty of carparking. The breakfast was good. We would definitely stay here again.

Stayed here for 4 nights at the beginning of December. The room was perfect, very clean and comfortable. The staff very pleasing and extremely helpful. The breakfast was absolutely gorgeous, everything from hot cooked to fresh fruit, cereals, yoghurts, Danish, toasts with every spread imaginable, fresh juices and of course tea and coffee all served in a really lovely dining area. I left very early one morning and the gentleman on duty got me juice, tea and some cereals which I was not expecting, thank you Sir. Would and will definitely stay here again.

Had a great Stay, very friendly staff. Plenty of parking and quite nice clean room. If dinner was served could have been great, but staff at the Frontdesk help to order food. Had a good night. Thank you

We chose the hotel for ease of access and the very immediate facilities ie the pub next door as there were a number of people travelling for various parts to meet up. The hotel was just what we required - the rooms were good and very clean with easy access and good wifi. Breakfast OK but not stunning The price was very good as well

We booked to stay at holiday inn because we had a family funeral to attend in Margate, we arrived early after a 6 hour drive,the lady on the desk arranged for us to check in 2hours early so we could have a rest before attending the funeral,all the staff were lovely. The room was spotless and the breakfast was 1st rate.Would certainly stay there again.

A fantastic breakfast and baps to go... Great for when you intend to take the Dover ferry to Calais. Check in smooth, room great and good price. Bar has reasonable prices. Only annoying thing it seems to be a favorite hotel for coach tours from North of England with some extremely obnoxious and noisy people.

Stayed for 2 nights to attend a family funeral - other family members had also booked here Check-in was problem free although a smile wouldn't have gone a miss! Room was freezing when we walked in and it never really warmed up - so maybe the heating needs to be addressed. Having said that the room itself was fine - comfy bed, somewhere to hang clothes, TV, tea and coffee making facilities. Nice bathroom with shower, sink and WC along with liquid soap and shower gel. Bar and seating area was nice and it was good to sit and have a catch-up and a drink together during the evenings. Breakfast was good with a decent selection along with unlimited tea and coffee. For a short stay we would definitely book in here again

Hotel was fine but a screw up with the booking meant I had 2 rooms booked for 1 person. This was not flagged when I checked in. The receptionist didn't ask whether I wanted a key to both rooms or when a second person would be arriving so I had no idea there was this error at check-in. Upon check out they were unable to provide me with a bill. After much faffing about with 3 members of staff I said it didn't matter and I would download the bill from the IHG website. I was then billed for 2 rooms. Upon realising this I called the hotel and was put through to the General Manager who accepted no responsibility for this error and was the worst kind of jobsworth you are likely to meet. Customer Service obviously does not come into the Holiday Inn General Managers course. He said the reservation was for 2 rooms and that's what they billed me for and he refused to discuss the matter further. I complained via IHG who were very receptive to my complaint but could not contact the General 'Manager' at the hotel. They have now written to me saying they still cannot contact him to resolve this matter and I should take it up with my credit card company. Frankly, life's too short - I cannot recommend this hotel until Mr. David [-] (Gerenal manager) has been fired.

Over many years we’ve stayed at this friendly comfortable hotel while visiting family. It has always been a pleasure, and this time we’ve had a stay of nearly two weeks. The reception desk team are all impeccable and nothing seems too much trouble. WiFi has been a bit intermittent, but help is always at hand with a smile. The bed as usual gives the best night’s sleep ever. Breakfasts have plenty of self-serve choice, and convenient and tasty bar snacks can be served in the evenings. I agree that some of the general furnishings could do with updating, but for us part of the charm of this place is its unique retro architecture, where « dated » means something special. The Holiday Inn has a place in our hearts, and leaving it always feels like leaving home.

We stayed for 2 nights, 4 adults 2 rooms. Rooms were very clean and spacious. On arrival we were seen by very efficient staff no problem booking in. The hotel is very close to a main road, but no problem with traffic noise. Breakfast was very good with a good choice. We will be staying at the this hotel again. Good time had by all.

Tothill Street Minster Ramsgate England

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located in Minster within a short walk of St Mary's Church, Holiday Inn Express Ramsgate - Minster is within a mile (2 km) of Minster Abbey. This 3-star hotel has 105 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. Also near this Ramsgate hotel are Quex Park and St. Augustine's Golf Club.


Dining

Free hot/cold buffet breakfast is offered each morning. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All 105 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect wired Internet, free WiFi, and flat-screen TVs with satellite channels. Other standard amenities include hair dryers and desks.


Property features

Holiday Inn Express Ramsgate - Minster features free WiFi in public areas, conference space, and a business center. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. This hotel also has laundry facilities.

Room options

Standard Room

Full 1 | Sleeps 2

Room, 1 Double Bed, Accessible (Wheelchair)

Full 1 | Sleeps 4

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Room, 2 Twin Beds, Accessible (Wheelchair)

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 543 reviews