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Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars and a 24-hour front desk
VIP Access

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Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
2 bars/lounges, cocktail bar
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated
British cuisine
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Leas Cliff Hall
    ‪7 min walk‬
  • Place, Folkestone Beach
    ‪3 min drive‬
  • Place, Folkestone Harbour
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(19 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite

  • Sleeps 2

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Sitting Area

1 bedroom, premium bedding, in-room safe, individually decorated

Suite-1 King Bed, Non-Smoking, Sitting Area

  • Sleeps 2

Suite

  • Sleeps 2

Semi Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

About the neighborhood

Folkestone

Burlington Hotel, Best Western Premier Collection places you next to Lower Leas Coastal Park and within a 5-minute walk of Leas Promenade. This 58-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.1 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Beach - 3 min drive - 1.2 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪The Chambers - ‬11 min walk
  • ‪Rosemont - ‬9 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Victorian hotel with bars and a 24-hour front desk
Guests of Burlington Hotel, Best Western Premier Collection enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, portable fans, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
voco The Clifton Folkestone by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 147 reviews
$64 nightly
The price is $77
Oct 30 - Oct 31
Total with taxes and fees
voco The Clifton Folkestone by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

What is there to do around Burlington Hotel, Best Western Premier Collection?

This hotel is located in Folkestone, just steps from Leas Promenade and Lower Leas Coastal Park, and within a short walk of Sandgate Beach. You'll also find Leas Cliff Hall and Leas Lift less than a mile away.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on Nov 2, 2025 start from $64.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Burlington Hotel, Best Western Premier Collection?

Yes, there is accessible parking available.

Does Burlington Hotel, Best Western Premier Collection have a casino on the premises?

No, Burlington Hotel, Best Western Premier Collection doesn't have a casino.

Is there an indoor pool at Burlington Hotel, Best Western Premier Collection?

No, there is no indoor pool at this hotel.

Is Burlington Hotel, Best Western Premier Collection good for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as 2 bars.

Are there hot tubs at Burlington Hotel, Best Western Premier Collection?

No, there isn't a spa tub at this hotel.

Does Burlington Hotel, Best Western Premier Collection have a restaurant that serves breakfast?

Yes, Burlington Hotel, Best Western Premier Collection serves a full breakfast for a surcharge each morning at Bay Tree Bar and Grill.

Does Burlington Hotel, Best Western Premier Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burlington Hotel, Best Western Premier Collection for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Burlington Hotel, Best Western Premier Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Burlington Hotel, Best Western Premier Collection?

No, there aren't any guestrooms with balconies at Burlington Hotel, Best Western Premier Collection.

Does Burlington Hotel, Best Western Premier Collection have a wedding venue on site?

Take advantage of the wedding venue at Burlington Hotel, Best Western Premier Collection if you plan to say "I do" during your trip.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1007 reviews
Rating 8 - Good. 321 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 15 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and accommodating. I needed an iron and iron board and they got one for me very quickly. Loved the location.
Hotel exterior
Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highly recommend the rooms, and I found the fan in the room to be a wonderful addition. The room was clean, spacious, and featured a comfortable bed and sofa, along with a large television. It provided everything necessary for a truly pleasant stay. Thank you very much.
Stayed 1 night in Jul 2025

6/10 Okay

Nicholas

Liked: Cleanliness
The cleanliness wasn't to a high standard and the building was tired and the repairs or replacement sections (new and old) didnt mix. The bar areas were modern, clean and friendly staff although there appeared to be young inexperienced staff in the restaurant that needed a shake up. We felt our beds could have been cleaner and questionable whether the bed linen had been changed.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing stay

Great stay, excellent hotel with excellent staff.
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Traveled with partner
Disliked: Amenities
Okay for a one night stay. Bathroom had a mouldy smell Staff was not unpleasant not pleasant neither Room was ok The cream in the bathroom was off. They have a very small park which is always full as they don’t check who parks there.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Night spent in a broom cupboard

Apparently I booked a small double room. Last time we stayed here (two years ago) we had a very large double room and that was what we were expecting this time Imagine our surprise in finding a room not much larger than a broom cupboard. So if you are booking a room here make sure you are booking a large room if you want a double. The hotel was full but there seemed to be few people about. It was very quiet when we returned from a function at about 21.30 There is limiting parking provided by the hotel. Parking on the road outside (Earl's Avenue) needs a £7.00 a day permit from the hotel. There is free parking on the Leas - turn right immediately after the hotel. Breakfast was OK. Nothing really to excite those who love breakfasts. Staff all very friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wondering stay and welcoming to puppy

Wonderful stay with lovely staff. First time travelling with my puppy and the staff made it both seamless and memorable.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and excellent location

Warm efficient welcome at reception, lovely bedroom and bathroom, excellent restaurant and bar. Close to large grassy area overlooking sea, great for dog walk
Stayed 1 night in Jun 2025

6/10 Okay

John

Stayed 2 nights in Jun 2025

6/10 Okay

N

Business traveler
Liked: Cleanliness, staff & service, room comfort

Work stay

The hotel is a bit dated and needs a refurb but the service is great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tamsin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Very comfortable
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Francesca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel with everything you need. Great for a short stay in Folkestone. Rooms are clean and tidy, a delicious breakfast is on offer and the staff are friendly. Just wish we could have checked in before 3pm.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Caron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because it has parking out the front of the building, but it is on a first come first Parking. However, I was disappointed to see someone had parked in the disabled bay without a disabled badge on display therefore I was unable to use the bay with my badge. I was most upset. The hotel had no plans in place or initiative to find out who had parked their car in that bay whether it was a hotel guest or as they said, it could be someone off the street. I was disappointed a hotel would allow this to happen they said this often happens on a regular basis. But everything elsewas superb.
Stayed 1 night in Jun 2025

10/10 Excellent

BARRY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location for exploring Folkestone. We upgraded to a superior double room which was very spacious as was the en-suite. Very tastefully decorated, comfortable king sized bed. Partial sea view. The staff were all very helpful and friendly and we look forward to a return visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Kishori

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a perfect lovely waterfront view, from my room, birds and flowers. And the bartender Oleski was courteous and friendly. Could not want for more pleasant stay. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony Hannington

Stayed 1 night in Jun 2025