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Best Western Plus Burlington Hotel

3.0 out of 5.0

Recent guest reviews

We stayed here overnight before an early crossing to France. Very warm welcome from reception, lovely bar and fabulous rooms. Rooms look newly refurbished. They are spacious, spotless nicely decorated and the bathrooms looked brand new. Definitely would stay again.

This wonderful building amazes you when you pull up and does not disappoint from then on. Molly on check in was professional, welcoming, informative and a delight. Our room was furnished to a high standard with all amenities. Great shower. The magic touch of a phone call from Molly to see if everything was to our liking was special. We ate in the restaurant that night. The staff were attentive and the food good. This is a lovely old building that has been sympathetically updated and feels luxurious. We only stayed one night before a channel crossing but recommend it and will return.

This hotel is for us a memorable one because it delivered on every single level. It was so comfortable, super-clean, well furnished, and spacious that we left feeling hugely relaxed and completely satisfied with the value received for the money spent. The food was very good, and the ambience pleasant. Of particular note were the staff, who were all extremely professional and attentive and exhibited something you rarely see these days - a genuine pride in their hotel. We really enjoyed this stay and will be going back, without question. We have been in many hotels over the years, but this one stands out for all the reasons given, and is unhesitatingly recommended.

Great weekend for us and our pooches LuLu and Wally who had a brilliant time and treat like a princess and prince 🐶. Fab room and delicious food and service!! We will be back!!! Very convenient for sea front and lots of great restaurants and costal walks.

Stayed in a recently refurbished room. Furnished to a high standard with nice little touches to make life easier and get a good nights sleep. The fresh new restaurant served delicious evening meal and a good breakfast. All staff were extremely helpful with nothing too much trouble.

Very impressed with the hotel and staff. Our room and breakfast exceded our expectations. The hotel was clean and well decorated and our room was spacious and very comfortable. The hotel is a stone's throw from the sea and has great character. Excellent value in January.

If you are staying in Folkestone look no further. From the moment you arrive the staff could not possibly be anymore helpful and courteous. The hotel which is slowly being renovated to a very high standard retains its classic feel while the new downstairs bar and restaurant is a very smart and pleasant place to eat and drink. The restaurant manager Andy is a perfect example of showing how a restaurant should be run, The rooms are very clean, the beds most comfortable and the bathrooms excellent. This hotel is a credit to all its staff.

I stayed for 2 nights. Staff were excellent, very friendly and informative. Room was spotless and a delight to stay in. Bed was very good quality. Shower very good. Overall a faultless stay so thank you all who work at The Burlington.

From the moment we arrived we were we were made to feel so welcome. The attitude of all staff was exemplary. The room was prepared in an excellent fashion. As you can gather we, as a couple in our early seventies, with a certain amount of experience rated our experience very highly.

My friends and I had a wonderful stay at the Burlington. Clean, comfortable and friendly. The new Bay Tree Bar has a great cocktail list and the signature Bay Tree Gin and Tonics is amazing. Thanks for the great stay.

3-5 Earls Avenue Folkestone England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Laundry facilities

Best Western Plus Burlington Hotel places you within a short walk of Leas Cliff Hall and within a mile (2 km) of Folkestone Harbour. This 60-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking. Leas Lift and Folkestone Beach are also nearby.


Enjoy a leisurely bite to eat at Bay Tree Bar and Grill, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


The 60 rooms have an array of amenities, including coffee makers, safes, and desks. TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.

Property features

Best Western Plus Burlington Hotel features free WiFi in public areas, 4 meeting rooms, and conference space. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Comfort Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 3

Deluxe Suite, 1 King Bed, Non Smoking, View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 1116 reviews