Best Western La Hacienda Inn2.5 out of 5.0
Recent guest reviews
This is a small, one-story, brick motel. Staff here is very friendly and helpful. Gentleman ran over to room to turn a/c on while we checked in so it would be cool sooner for us. Park-like area behind hotel that's great for dogs. Poor breakfast.
The clerk was very friendly. I appreciated how he told us to have a good day each morning when we left the breakfast area. The room was comfortable and had everything we needed. The air conditioning worked and was necessary for a summer stay in Texas. The bed was a little on the firm side but I still slept soundly.
When we arrive at the hotel the room was clean and fresh. The towel was stock as per our request , We call the hotel few days before our arrival to make sure we have extra towel and they took care of it and we was so happy that our stay going to be pleasant. Thank you staff for the great work.
I nees to stay in kaufman for two night because of a medical procedure i was having done. I was needing more pilllow and towel and fhe staff was on top of it. Julie was soo nice and caring i was surprise. The room was clean and the bed was very comfortable.
Had a pleasant stay and breakfast had a great selection to choose from. Staff was very helpful and pleasant. pool and hot tub looked clean. Located withing walking distance of plenty of stores and restaurants.
when we arrive at 1130am and the check in time was not until 3, the fornt desk person told us that we have to wait and we can have a seat in lobby. the few minute later manager tommy came and ask us if he can be help to us and we told him about the check in time. he personally went to housekeeping and help the housekeeper to make the room and get us in the room. while we wait they bake some fresh cookies for us. and that was special . thank you best western team.
I found it very dark in the room because of small recessed lighting only. There was no table lamp or floor lamp anywhere in the room. I complained and was told they have ceiling lights only. I was unable to read in the room. Floor in lavatory area had not been vacuumed but don't know about rest of room - too dark to see. One wash cloth looked like it had been used to polish a brown shoe. The clock beside the bed was not working. I knew the breakfast bar did not open until 6:30. Thought I might get a cup of coffee as I was leaving at 6:15. Knocked on front door of motel, rang bell, BB lady came out, did not open door, pointed to sign saying BB didn't open until 6:30. Did not offer the early morning "to go" breakfast. I have stayed in other Best Westerns and this one is not Best Western quality that I'm familiar with.
When we checked in the hotel at 4 o'clock in the morning the front office person was fast at the check-in process and he saw us tired he offers soft drinks and water and also give some snacks to the kids. Since every thing is close. Breakfast person was also caring just like granny. We going to recommend to our friends.
Great service was given to our family when we late chechin at 2:30am. They gave extra pillow and towels for kids and also they give snack to little one. When we went for breakfast they welcome u s with open arm and heart. Thank you guys and we will let whole world that you guys are simply awesome
We travel with family and kids, I wish they had heated pool so kids can have fun on there trip. Breakfast was great and waffle in shape of Texas with heart was perfect for kids. I will come back to this hotel in my future stay.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- 24-hour fitness center
Best Western La Hacienda Inn places you 11.1 mi (17.9 km) from Tanger Outlets. This 40-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi. Cotton Bowl is 32 mi (51.5 km) from this central Kaufman hotel.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
All of Best Western La Hacienda Inn's 40 individually furnished rooms provide sofa beds, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, ceiling fans, and ironing boards are other standard amenities.
At Best Western La Hacienda Inn, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 88 reviews