The hotel is a beautiful reminder of its past glory. The hotel is a quiet escape from the city buzz. The food served at the restaurant is phenomenal, the service is exceptional, they accommodate the guests requests.
The hotel and the property were impressive. The staff were all courteous. The room very comfortable.
This is 2nd time visit to this hotel in 7 days but overall experience as not good. Check-in was not smooth and did not provide airport drop off paid almost $200 for suite but it was not adequate.
It is OK hotel. There is no exhaust in room. Restaurant food ok its pricey.
Hotel is like a luxury hotel on a nice sized property. For Nepal it was a 5 star hotel. Safe and secure 5 minutes from the hustle of Kathmandu. It has a nice pool and a large garden, there was a big wedding while we were there. No gym. We liked this hotel, we almost cancelled our other Kathmandu hotel the following week to come back to Shanker. Hallways seem dark and small at first, with old creeky spooky floors and stairs but it is in the old style, so some floors are different than a sterilized American hotel and was just fine, though our room did not look like the website pictures. We ate at the restaurant, plenty of good food choices, friendly waiters. Check in staff was a little snotty. Room was clean, quiet, normal size, view was nil. Staff was attentive overall. Kathmandu can be crowded, dusty, and dirty so this place was like an oasis in the middle of the chaos.
Good food Close to Thamel Lovely pool It is a really nice place to stay for peace and quiet
This hotel offered us rooms with dampness and moldy smell. Only after we threatened to go to another hotel they gave us a room that was dry and free of moldy smell. Pictures on the site look nice.
As you drive into Hotel Shanker, you can't help but be impressed. It is an old palace and still has that feel. The reception staff was very polite and professional upon our arrival. The check in and out process was very easy. We asked for them to arrange a car and driver for an early morning flight. This was done swiftly and the next morning the driver was there right on time. The cost for this is $18 USD. You can probably negotiate a better price with a taxi but our flight was early and we felt more confident booking ahead with assurance. The porter had so much information about the hotel; we enjoyed our chat with him as he took us to our room. The next morning when we saw him again, he remembered who we were and greeted us warmly even wished us a safe travel. The room was huge. It was a suite with a separate seating area. There was not a view from the side we were on but that did not make us feel any less about the room. It was clean, comfortable, and quiet. We ordered ice from room service and it was delivered quickly. We arrived at breakfast very early and the staff was putting out much of the selections. We didn't have much to choose from but we could easily tell the folks coming after us were in for a treat. Nonetheless, we had a nice simple breakfast and were quite satisfied with it. We enjoyed our night in the palace and left Nepal feeling rested and very satisfied.
Great hotel Good location very quiet and beautiful pool. Staff is very very nice and helpful! Great atmosphere and historic charm
It is fantastic feeling to stay at heritage property. Staff is very hospitable, hotel ambience is amazing. Food served at the restaurant is excellent too. Giving 4 stars for the hotel room comfort, as I felt the room ventilation was slightly inadequate.
Located in Lazimpat, Hotel Shanker is a leisurely stroll from sights such as Garden of Dreams and Three Goddesses Temples. This 4-star hotel welcomes guests with 94 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
Enjoy dining at Kailash Restaurant, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect free WiFi and 24-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
At Hotel Shanker, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for NPR 3000 per room one-way. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a steam room, and free WiFi in public areas.
The hotel is a beautiful reminder of its past glory. The hotel is a quiet escape from the city buzz. The food served at the restaurant is phenomenal, the service is exceptional, they accommodate the guests requests.
The hotel and the property were impressive. The staff were all courteous. The room very comfortable.
Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best Regards
Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards,
Thanks for staying with us. We appreciate your feedback.
This is 2nd time visit to this hotel in 7 days but overall experience as not good. Check-in was not smooth and did not provide airport drop off paid almost $200 for suite but it was not adequate.
Dear Sir/Madam, Warm greetings from Hotel Shanker Thank you very much for taking the time to share your feedback on your recent stay with us. It is with customer feedback that we are able to assess our level of performance and identify areas of improvement, and we appreciate you taking the time to share your comments with us. May we extend our sincere apologies for the inconvenience caused during your stay with some aspects of the hotel not meeting the highest standard. Let us assure you that your valuable feedback will certainly help us in further improving within the areas highlighted in your note and this matter is being urgently looked into. We sincerely hope you will allow us another opportunity to redeem ourselves and make up for the previous experience at our resort. Please feel free to let us know if we can be of any other assistance. With best regards,
It is OK hotel. There is no exhaust in room. Restaurant food ok its pricey.
Thanks for staying with us. We appreciate your feedback.
Thanks for staying with us. We appreciate your feedback.
Hotel is like a luxury hotel on a nice sized property. For Nepal it was a 5 star hotel. Safe and secure 5 minutes from the hustle of Kathmandu. It has a nice pool and a large garden, there was a big wedding while we were there. No gym. We liked this hotel, we almost cancelled our other Kathmandu hotel the following week to come back to Shanker. Hallways seem dark and small at first, with old creeky spooky floors and stairs but it is in the old style, so some floors are different than a sterilized American hotel and was just fine, though our room did not look like the website pictures. We ate at the restaurant, plenty of good food choices, friendly waiters. Check in staff was a little snotty. Room was clean, quiet, normal size, view was nil. Staff was attentive overall. Kathmandu can be crowded, dusty, and dirty so this place was like an oasis in the middle of the chaos.
Dear Guest, We are delighted that your enjoyed your stay with us. We have noted that feedback regarding gym. We will be opening our Spa and Cardio room by next month. We hope to have you again in near future. We really appreciate your positive feedback.
Good food Close to Thamel Lovely pool It is a really nice place to stay for peace and quiet
This hotel offered us rooms with dampness and moldy smell. Only after we threatened to go to another hotel they gave us a room that was dry and free of moldy smell. Pictures on the site look nice.
Dear Lavanya,Thank you for taking the time to share your experience at Hotel Shanker. We are thrilled to hear that you enjoyed your stay with us and that you appreciated the hotel’s historical significance.It’s great to know that you found our hotel to be a peaceful retreat from the hustle and bustle of the city. We are glad that you had a memorable dining experience at our restaurant and that our team provided exceptional service during your stay. We always strive to meet and exceed our guests’ expectations, and it’s wonderful to hear that we were able to accommodate your requests.We hope to have the pleasure of welcoming you back to Hotel Shanker soon and providing you with another memorable stay.