TOP Hotel Agricola4.0 out of 5.0
Recent guest reviews
The hotel describes itself in its ads as 'traditional but fully equipped'. Basically, this is true. However, there are hints that the hotel actually may not quite deserve its four-stars: the hotel seems to require upfront payments; there is only one lift serving its six stories; the receptionists have obviously not been told that they may say hallo to their guests when they are coming in and going out. On the other hand, our room (in fact, a suite) was all right, spacious and clean, overlooking a nice park and a portion of downtown Mariánské Lázně. It was not insulated from the corridor, though, so that we knew exactly when other guests were passing by. The beds are nicely high and the right softness. The breakfast was quite all right, although monotonous. We appreciated it that fresh vegetables and fruits (which were cubed, for some reason?) were on offer. Coffee could be better, though. The swimming pool is gorgeous and so is the sauna. Surprisingly, my wife and I often were the only visitors. Beside, our suite was fitted with a water massage tub - jets and bubbles. However, a shower screen panel that should make an integral part of the tub was missing (probably broken and never replaced?), as a result of which I slipped on the wet floor one morning. I cautioned the management by sending them an email and also by reporting the defect to the reception; however, nobody seemed to pay any real attention. Only the next evening I received an email from the management, saying they had been trying to contact me but had failed, 'although they left a message with the reception', The reception, though, never bothered to deliver it. The bathtub shower screen panel was not replaced, either, until our departure day.
instead of one plus discussing the fact if IT would be possible to pay the following morning instead of immediately at the reception desk took an hour and half. The staff wasn't a 4-star staff at all. Lots of long faces, comments made about me I could hear, when I mentioned that they could smile a bit while welcoming a guest the girl at the reception said this is the way she usually looks and she's not going to give me an American smile, because that would be dishonest. When I complained that the wifi didn't work in the reception area, the staff told me the wifi is free and I have to walk around to try and catch the signal. I walked all over the area, no signal. The manager that came to discuss the issue of paying the following morning instead of immediately told me to go to the supermarket to withdraw moje. When I complained about the non existen wifi, she said nobody wlse was having problems. When I showed her I couldn' t connect and asked if they had a computer for guests, she said they didn't. When I said she should deal with the poor wifi, she said she wasn't going to deal with it. I was sent to the second floor to catch some wifi signal. When I asked to talk to the hotel manager, the staff said the manager is not going to talk to me. I've never had to wait for over 1,5 hours for anything to het solved, I've never heard such rude comments....maybe the problem is I can understand the comments and they treat foreign guests better. The double room was overpriced and reminded me of times long gone. When I asked if the restaurant menu was in the room, the staff said they didn't have it. Mogically, I want to see if it's worth going to the restaurant first. The sheets in the bed are polyester. The bathrobes are polyester as well. Very thin too. The TV set is outdated, the "satellite channels" consist of 9 Czech channels and 11 foreign channels. There is no minibar, no coffee making facilities, no extra pillows or blankets. And the "welcome drink" was served in a plastic cup. I am sorry I didn' t chose another hotel which would have offered more for only a tiny little but more money. The welcome by the staff wasted a lot of my time. It ruined the entire afternoon for me. If I had another choice, I would have turned around and went somewhere else. I even considered sacrificing the whole cost of the stay. I've stayed in quite a few 4-star hotels and have to say that even a 2 star hotel was way better than this. I experienced a journey back in time both in the style of the furnishings and the attitude of the staff. They are paid for at least making one feel welcome and yes, if you hate your job,you have to pretend. Or find another job. Complaints about their boss to me would be a clear indication for me that they maybe shouldn' t be employed here. The attitude shown to me by someone named "Veronika", who was downright rude to me was the worst of all. She was sent to talk to me as a manager. Now it' s clear to me who teaches the staff the manners..... Never again.....
We stayed 2 nights with the family. The hotel room was clean and very nice and the spa tub was amazing! The staff were very helpful. The only negatives about the room is that the mattresses were very firm, in fact too firm for us and the doors have frosted glass which as a mom with 2 teenage boys did not offer much privacy. The breakfast was a nice European breakfast and the staff were very attentive. I also had a spa package and that was fabulous!! The hot stone massage, reflexology foot massage and poppy/hemp bath were very relaxing. There is wide array of services and I had a difficult time choosing, but what I had will definitely get me to go back and try some of the other options!
We have spent two lovely days at Agricola hotel. Nice enviroment, clean and wide rooms, nice staff and good food. We went to spa and were very happy with spa and wellness offer. We really liked the outdoor barbeque area, tennis court and minigolf! Perfect for family with kids! Highly recommended !!!!
We stayed in Hotel Agricola for 2 nights with our team. Great hotel, very clean and nothing was too much. We stayed here with several other teams and there was no trouble at all. Great hospitality and service! Would surely recommend.
Our Wellness weekend at the Agricola hotel was very good. Room was clean and nice. In restaurant good food and service. Spa procedures for us were very good. Personal professional and nice. Big swimming pool and sauna. Our relax weekend was really good at Agricola hotel !!! Recommend to everyone
thats for sure one of the best spa hotels in Czech Republic with a perfect location in the Spa city Marianske Lazne. The location is perfect on a walking distance from the center and the service is wonderful. The hotel keeps all the charm from the Great European Spa hotels and is the perfect spot for a perfect family rest.
Great experience at the Agricola hotel, where we stayed two nights using spa package. Spa area was clean and neat, therapeutics were helpful, polite and professional. The pool was wide and we took advantage of sauna as well. We do recommend this spa hotel
We have spent a great weekend at the Agricola hotel, Marienbad. We took advavntage of the spa and wellness facilities and traditional spa treatments. I have to say that we had a really great time!!! The outdoor area is very wide including BBQ, tennis court, minigolf and many others. It is a great place for outdoor activities. We are going to come back soon
As a golf pro I decided to organise a Kids Golf Summer Camp in a lovely spa town Marianske Lazne. I was looking for an anviroment where hotel is surrounded by forests and where you can find an outdoor area for sport activities - hotel Agricola was just the perfect place. Right after the breakfast we were transferd to the Royal Golf Club Marianske Lazne, we spent all mornings on the driving range area practising. Afternoons has been on the course and in the early evenings we took the advantige of hotel facilities such as: swimming pool, minigolf course, volleybay and tennis courts. At the end the hotel stuff have prepared an outdoor barbecue for us. The kids were amazed and so was I. I am organising next Summer Camp already.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Within a short walk of Ferdinand Spring Colonnade, TOP Hotel Agricola is within a mile (2 km) of St Vladimir Church. This 4-star hotel has 97 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool. In a state park, the hotel is also close to Spa Colonnade and Marienbad Museum.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6:30 AM to 9:30 AM. This hotel serves as home to a restaurant, which has garden views and specializes in international cuisine, along with a wine bar. Order from room service to satisfy your hunger without leaving your room.
All 97 rooms provide desks. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes.
Guests staying at TOP Hotel Agricola enjoy access to a full-service spa, an indoor pool, and 10 spa tubs. There's free parking, as well as a shuttle from the hotel to the airport (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 75 reviews