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Hotel Sunshine

4.0 out of 5.0

Recent guest reviews

I arrived Mar 4, my friend had made arrangement to stay at The Sun & Moon Lake area, and I informed the lady on the front desk about my booking which was made for 3 days stay, but it's booked through the Travelocity and they could not make the change. She's pretty helpful to provide me with the laptop to proceed the cancellation since Travelocity will honour with a 24hr prior to check-in cancellation, I was unable to access the website for cancellation, but still I have a good deal for this booking so we decided not to waste our time anymore as to move forward to our next adventure to the Sun & Moon Lake on the next day. The room's quite tiny but with all amenities ready for traveller, they provide drinking water bottle/tea/coffee which is nice. I was very impressed that on the next day which we planned, I have asked the bell boy for some extra drinking water/coffee/tea packs to go...he brought them back with a big smile to us, we actually appreciated this excellent customer service.

No hot water in our 1st room! 2nd room only warm water, basin broken(pic1), flooded slippery cracked floor (pic3) and mold everywhere(pic1 n 2). When we made a 2nd compliant about the 2nd room, the rude front desk staff told us "THIS IS THE LAST TIME WE WILL CHANGE YOUR ROOM" with attitudes. We decided to check out this unsafe, disgusting and terrible so called 4-star hotel and losing our money but book another one via another booking agency. Brisbane, Sydney or any YHA backpacker in Australia is better than this 4-star hotel. Shame on you Hotel Sunshine, Kaohsiung. ps. Hotels.com agreed to refund $100 "credit" according to their policy (we paid $162). So be careful to book any accommodation over $100 via hotels.com and do not trust hotels.com's star rating system. 4 stars? What a joke. ps2, no night manager on site to handle our problems. 高雄陽光飯店,超級噁心的"四星級"飯店。 第一個房間根本沒熱水,一開始還說要放15分鐘的水掉,熱水就會有了。四星級要先放水?放掉15分鐘的水,我澳洲朋友嚇到吃手手,對水資源很重視的澳洲人,浪費15分鐘的水是要下地獄的! 過了將近20分鐘 之後還是沒有熱水, 又叫人來修了老半天還是沒熱水,最後終於把我們換到另外一間房間。 第二間房間還是沒有熱水,只有溫的水,而且環境更糟。 洗手台是破的; 到處都發黴; 地板也是破的,而且到處積水。 再次跟他們抱怨的時候他們居然不客氣的說: 這是我們最後一次幫你們換房間 ! 房間不合格,不乾淨,不安全還不能換?這是什麼飯店?最後我們決定退房,損失我們的房錢,因為他們說是透過hotels.com訂的房,他們不負責。 後來打電話去Hotels.com, 他們也只說會退 100元的credits到我的帳戶裡。我們當初付$162房價。 因為他們說他們最高只能夠退100元。大家以後用hotels.com千萬別訂超過一百元的,否則房間不安全,它們是不認帳的,愛注意。

We stayed in Hotel Sunshine for 2 nights during our leisure trip in Kaohsiung. We arrived the hotel at around 11:00 am and the front desk staff handled our check-in very efficiently. The room is big and clean. The decoration is not as modern as some fancy hotels, but I can say it's classy. I will definitely stay in this hotel again next time when visiting Kaohsiung.

Tried to find a hotel near Sky 85 Tower and while communicating with Hotel Sunshine before booking, they replied handicap chair for shower use and complimentary wheelchair for guest's use outside of the hotel were available. As these were things I was looking for, I gladly reserved a twin room there. Taxi ride from airport was only 15 minutes and not expensive. At checked-in, the receptionist said wheelchair was only for use inside the hotel. When I showed her the reply, they were flexible enough to let us use the wheelchair during our stay. The room size was average and furniture was rather old fashioned. They gave us a handicap room with 2 handicap chairs for shower use. Wifi reception was sometimes on and off. Number of sockets wasn't enough and locations very odd. One right under the TV where there was no table and another one above a very refrigerator on the floor. There were a few overseas TV channels. One thing didn't make sense was that the table light was linked to the bedroom light. One cannot work at the table without lighting up the whole room. Breakfast was ok except the limited choice of bread and poor orange juices. There were two kinds of congee but were not refilled from around 9:30 a.m. although they were empty already. Location of the hotel was just two streets away from Dayuanbai, Sogo and Mitsukoshi Department Stores.

This was our second time staying at Hotel Sunshine and this time we booked the executive room. This hotel is conveniently located from one of the most important shopping districts in Kaohsiung, Sandou Shopping district. It is only a 5-minute walk to the Sandou Shopping District MRT station on the red line. The hotel staff was friendly and professional. Every time we entered the hotel, the front desk staff would get up from their seats to say hello. The room itself was clean and spacious with all the amenities we needed including hairdryer, slippers, soap with shower gel and shampoo from a dispenser on the wall. Everyday, two water bottles are replenished. The decor of the room goes for “old times in Taiwan” which is unique. There are three restaurants at the hotel. The breakfast buffet was included with various Taiwanese type of breakfast and a smaller selection for western tastes. The price was also very attractive for the quality of service we received. This will still be my first choice for hotel the next time I travel to Kaohsiung.

Hotel location is quite ok, still within walking distance to train station station, mall and small night market not too far. Room is quite spacious, laundry is FOC (Which is amazing and the best). Will be back next time we are in town.

Booked executive room last minute. Great price. Lovely room with harbour view. Everything worked, everything clean. Decent breakfast. Staff friendly and desk staff could speak english. Room furnished beautifully.

This is my second stay thru Cathay Pacific holiday (last stay in Nov 2016). Frankly, I selected again mostly because of the nice room and the good location. We arrived before noon on Saturday and asked for early check in if possible. And got a room by 2.30 pm , normal check in time is 3. Disappointed when we stepped in the y The next day, we got changed to another room, bigger and with three chairs, but one of them has a loosened armrest, let alone dust found quite easily on furniture. Housekeeping to be improved! Anyway, we thought we settled down. 3rd day: returning after lunch to find the wifi was not working. Was told their engineer was trying to sort it out. But nothing happened. So requested to change room again which actually not what I like if don't have to. IWith the help of Miss Kelly, we got a room in tower 2. We got a lovely room on the last night of our stay. And that was the same type of room we stayed last time in Nov. Here is what we don't understand. We purchased the same package thru Cathay, deluxe room, as in Nov. And not sure if we were put in the proper type of room inthe first 2 nights. Being misled? Not a very happy experience this time. But I commend Miss Kelly in the front desk who tried best to make my stay happier. Thank you Miss Kelly.

Good hotel with good service. Location reasonably good about 10 mins walk from mrt. Centrally located in kaoshiong. Recommended for couples and families or people who drives. Breakfast is not very good unfortunately.

Large hotel with good size rooms and king size bed. Very comfortable. Located close to the river and 2 stops on the metro from city centre and night markets. Breakfast ok. Plenty of shopping and restaurants nearby.

No.75, Jhonghua 4th Rd. Kaohsiung

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club
  • Laundry facilities

Hotel Sunshine places you within a 10-minute stroll of Tuntex Sky Tower and Kaohsiung Public Library. This 150-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a health club. It's in central Kaohsiung and also close to Former British Consulate at Takao and Kaohsiung Museum of Fine Arts.


Dining

Enjoy a bite to eat at Le FelicityGardens, the hotel's onsite restaurant. For your convenience, breakfast is available for a fee.


Rooms

All 150 individually decorated rooms provide refrigerators, free bottled water, and ironing boards. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer deep soaking tubs and hair dryers. Desks are also available.


Property features

Guests of Hotel Sunshine enjoy features like a health club, free WiFi in public areas, and express check-in. You can take advantage of limited parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include express check-out, laundry facilities, and a porter/bellhop.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 236 reviews