The Banjaran Hotsprings Retreat

You'll be asked to pay these charges at the property:

• Deposit: MYR 500.00 per accommodation, per night

These are all of the charges provided to us by the property.

These fees and deposits will be charged at check-in, check-out, or the time of service.

• A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3:00 PM
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• The minimum check-in age for Spring Break is 18 years old.
• This property accepts credit cards. Cash is not accepted. 
• Onsite safety features include a fire extinguisher.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

• The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 7 AM to 7 PM.
• Hot springs access available from 7:00 AM to 7:00 PM.
• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
• There are no elevators.
• No cribs or infant beds are available.
• No rollaway or extra beds are available.