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Makerere Serene Hotel

2.5 star property

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Photo gallery for Makerere Serene Hotel

Bar (on property)
Reception
Meeting facility
Bar (on property)
Standard Double Room

Reviews

2.0 out of 10

Popular amenities

  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Plot 183, Sir Apollo Kaggwa Rd, Kampala
  • Place, Makerere University
    ‪1 min walk‬
  • Place, Synagogue Church of All Nations
    ‪20 min walk‬
  • Place, Kasubi Tombs
    ‪3 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Room

Standard Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Kampala

Located in Makerere, Makerere Serene Hotel is adjacent to Makerere University and within a mile (2 km) of Kasubi Tombs. This 50-room hotel welcomes guests with conveniences like a restaurant, concierge services, and dry cleaning/laundry services.

What's nearby

  • Makerere University - 1 min walk - 0.1 miles
  • Synagogue Church of All Nations - 20 min walk - 1.1 miles
  • Kasubi Tombs - 3 min drive - 1.4 miles
  • The Acacia Mall - 5 min drive - 3.2 miles
  • Rubaga Cathedral - 5 min drive - 3.2 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 40 min drive

Restaurants

  • ‪Apple Ice Cafe - ‬7 min walk
  • ‪Kesh Restaurant - ‬13 min walk
  • ‪Kfc Wandegeya - ‬2 min drive
  • ‪Pork Talk - ‬13 min walk
  • ‪Club 5 - ‬15 min walk

About this property

Makerere Serene Hotel

Guests staying at Makerere Serene Hotel enjoy free WiFi in public areas, laundry facilities, and a banquet hall. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry.
Guests can expect to find TVs with cable channels. Bathrooms have free toiletries and slippers.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 11:30 AM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Makerere Serene Hotel Kampala
Makerere Serene Kampala
Makerere Serene
Makerere Serene Hotel Hotel
Makerere Serene Hotel Kampala
Makerere Serene Hotel Hotel Kampala

Frequently asked questions

Is free cancellation available at Makerere Serene Hotel?

Makerere Serene Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Makerere Serene Hotel?

This hotel is situated in Makerere, close to Kasubi Tombs, Uganda National Museum, and The Acacia Mall. You'll also find Uganda Golf Course and Baha'i House of Worship within a short drive.

Will I be able to park at Makerere Serene Hotel?

No, there isn't parking available at the hotel.

Does Makerere Serene Hotel feature a casino?

No, Makerere Serene Hotel doesn't have a casino.

Will I find an indoor pool at Makerere Serene Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Makerere Serene Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as a restaurant.

Are there hot tubs at Makerere Serene Hotel?

No, this hotel doesn't have a spa tub.

Does Makerere Serene Hotel have a restaurant that serves breakfast?

No, Makerere Serene Hotel doesn't have a restaurant that serves breakfast.

Will Makerere Serene Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Makerere Serene Hotel.

Are there connecting rooms at Makerere Serene Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Makerere Serene Hotel?

The closest major airport to Makerere Serene Hotel is Entebbe Intl. Airport (EBB), which is 28.5 mi away (40 minutes by car).

Can I book a room with a balcony at Makerere Serene Hotel?

No, there aren't any guestrooms at Makerere Serene Hotel that offer a balcony.

Makerere Serene Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

I booked for debulex but they provided single room instead. During the booking they said breakfast would be provided which was not the case. They didnot provide Wi-Fi password to hotellers and to make matters worse they were no sockets to charge phoness
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Be careful

I had bad experience with Makerere Serene Hotel.The Management told me that they did not get any money from Expedia.ca.I was asked to pay 80,000 eighty thousand Ugandan shillings per a night because the management claimed to have not received any payment on my behalf.I paid 240,000 Ugandan shillings for three nights after which I decided to move out to another Hotel called HBT where I paid 300,000 Ugandan shillings for the remaining 5 days.In short the money I paid to Expedia.ca is unaccounted for.I have receipts from the two Hotels.I would advise anybody hoping to get accommodation at Makerere Serene Hotel to rethink or carry extra money in case the management refuses to acknowledge that the accommodation was paid for in advance.
Stayed 8 nights in Jan 2018