2/10 Terrible
Thomas
Traveled with family and small children
Feb 16, 2026
I checked in and noticed that the room oddly did not have any trash bins, no hot water in the shower no matter what we do or how long we waited (verified by night receptionist), and bathroom wall had some kind of dripping yellow stains. There was nothing they could do to fix till the next day because they were fully booked.
Next day I met with the very nice assistant manager who promised they were on it. I cam back in the afternoon and could not find anyone with an update but did noticed that the room was not made at 5pm. Kindly asked the house keeper who was working on the room across the hall if she was going to do my room and she have me an attitude and said she has to go home. Asked the front desk person and he promised that he will take care of it but nothing was done by 10pm when we returned.
Unfortunately, this is a very disappointing service experience for a decent hotel like this. These are basic expectations even a motel would fulfill. Apparently, it is not as uncommon because another guess came after me and had no towel in her room.
Thomas
Stayed 1 night in Feb 2026




















