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Le Phébus & Spa - Relais & Chateaux

5.0 star property
VIP Access

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Photo gallery for Le Phébus & Spa - Relais & Chateaux

A stone-walled outdoor seating area with two lounge chairs and a sofa.
A room with large windows offering a view of the outdoors, a statue, and a table with a lamp.
A stone building with a large tree in front.
A dining table with plates, glasses, and cutlery set against a scenic view of a pool and greenery.
A buffet table with various food items and a large vase of white flowers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Route De Murs, Joucas, 84220
  • Place, Luberon Regional Park
    ‪1 min walk‬
  • Place, Château de Gordes
    ‪9 min drive‬
  • Place, Senanque Abbey
    ‪16 min drive‬
  • Airport, Avignon (AVN-Caumont)
    ‪40 min drive‬
VIP Access
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Room options

View all photos for Chambre Double Garrigue

A hotel room with a bed, bedside lamps, a nightstand with a telephone, and a window with a view of the mountains.

Chambre Double Garrigue

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a desk with a lamp, a chair, a table with a vase of flowers, and a view of the outdoors.

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A covered patio with a pool, outdoor furniture, and a view of the surrounding greenery.

Deluxe Room

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

A bedroom with a bed, a bench, and a chair. There are two bedside tables with lamps.

Suite

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Private Pool

A pool area with stone walls, a table with a bottle and glasses, and a chair.

Junior Suite, Private Pool

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite, Private Pool

A bedroom with a bed, bedside tables, a reading lamp, a bench, and framed artwork on the wall.

Premium Suite, Private Pool

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Suite

A bedroom with a large bed, a bench, and a basket of towels.

Premier Suite

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Joucas

Le Phébus & Spa - Relais & Chateaux places you next to Luberon Regional Park and within a 10-minute drive of other popular attractions like Château de Gordes. This 5-star hotel has 30 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Luberon Regional Park - 1 min walk - 0.0 miles
  • Château de Gordes - 9 min drive - 5.2 miles
  • Ochre Cliffs of Roussillon - 13 min drive - 4.1 miles
  • Senanque Abbey - 16 min drive - 7.1 miles
  • Village des Bories - 19 min drive - 7.6 miles

Getting around

  • Cavaillon Station - 23 min drive
  • Marseille - Provence Airport (MRS) - 72 min drive

Restaurants

  • ‪Cafe de l'ocrier - ‬9 min drive
  • ‪La Bastide de Pierres - ‬8 min drive
  • ‪Cercle Républicain de Gordes - ‬8 min drive
  • ‪Les Bories & Spa - ‬12 min drive
  • ‪Restaurant L'escalier - ‬8 min drive

About this property

Le Phébus & Spa - Relais & Chateaux

Le Phébus & Spa - Relais & Chateaux features a full-service spa, an indoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 220 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include 2 hot tubs, a steam room, and free WiFi in public areas.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, espresso makers, and free international calls are other standard amenities.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Ila & Végétalement Provence has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Private picnics

Restaurants on site

  • La Table de Xavier Mathie
  • Le Café de la Fontaine

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Steam room

Family friendly

  • Baby bath
  • Fenced pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool gate
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 753 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25.00 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 80.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.96 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35.00 for adults and EUR 15.00 for children
  • Airport shuttle fee: EUR 220 per vehicle (one-way)
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80.0 per day
  • Facilities fee: EUR 30 per person, per night and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April 28 to October 31.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Phebus Hotel Joucas
Phebus Hotel
Phebus Joucas
Phebus
Hostellerie Le Phebus And Spa
Hostellerie Le Phebus Hotel Joucas
Le Phebus Spa
Hostellerie Le Phebus Spa
Le Phébus Spa
Le Phebus Spa
Le Phebus & Relais & Chateaux
Le Phébus & Spa - Relais & Chateaux Hotel
Le Phébus & Spa - Relais & Chateaux Joucas
Le Phébus & Spa - Relais & Chateaux Hotel Joucas

Frequently asked questions

Is a free cancellation option available at Le Phébus & Spa - Relais & Chateaux?

Le Phébus & Spa - Relais & Chateaux offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Le Phébus & Spa - Relais & Chateaux?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Le Phébus & Spa - Relais & Chateaux on Aug 30, 2026 start from $339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Le Phébus & Spa - Relais & Chateaux?

This hotel is located in Joucas, just steps from Luberon Regional Park. You'll also find Ochre Cliffs of Roussillon and Château de Gordes within a short drive.

Will I be able to park at Le Phébus & Spa - Relais & Chateaux?

Yes, valet and self parking are offered for free at the hotel. An electric car charging station, electric bike charging, and bicycle parkingare also available.

Is there a spa at Le Phébus & Spa - Relais & Chateaux?

Spa Ila & Végétalement Provence is the hotel's spa and services include deep-tissue massages, prenatal massages, couples treatments, and aromatherapy.

Are there luxury amenities available at Le Phébus & Spa - Relais & Chateaux?

Yes, guests can indulge in luxuries such as an indoor pool, a Michelin star restaurant, and champagne service at this hotel.

Does Le Phébus & Spa - Relais & Chateaux have a casino on the premises?

No, Le Phébus & Spa - Relais & Chateaux doesn't have a casino.

Is there an indoor pool at Le Phébus & Spa - Relais & Chateaux?

Yes, this hotel has an indoor pool along with 2 hot tubs. The seasonal pool will be open from April 28 until October 31.

Is Le Phébus & Spa - Relais & Chateaux a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a Michelin star restaurant and an indoor pool.

Does Le Phébus & Spa - Relais & Chateaux have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Le Phébus & Spa - Relais & Chateaux feature a restaurant that includes a breakfast menu?

Yes, Le Phébus & Spa - Relais & Chateaux serves buffet breakfast for a surcharge each morning at La Table de Xavier Mathie.

Does Le Phébus & Spa - Relais & Chateaux allow pets to stay for free?

Although they can't stay for free, pets are welcome at Le Phébus & Spa - Relais & Chateaux for a fee of EUR 25.00 per pet, per night. The property also provides food and water bowls.

Does Le Phébus & Spa - Relais & Chateaux have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Le Phébus & Spa - Relais & Chateaux?

The closest major airport to Le Phébus & Spa - Relais & Chateaux is Avignon (AVN-Caumont), which is 21.6 mi away (42 minutes by car).

Can I book a room with a balcony at Le Phébus & Spa - Relais & Chateaux?

Yes, some guestrooms at this hotel offer either a furnished balcony and a furnished patio.

Le Phébus & Spa - Relais & Chateaux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 80 reviews
Rating 8 - Good. 20 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 2 out of 80 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. it is a wonderful place out of this world
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was beautiful with a lovely terrace.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property exceeded our expectations
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious stay

Beautiful comfortable and very peaceful hotel.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven on a hill

We loved our 3 nights in a spacious room. A perfect stay in Provence with beautiful views and meals.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice find close to Gordes and Roussillon. We enjoyed a room with a balcony and beautiful view of the Luberon Valley. We appreciated the elegance of the hotel and staff. Highly recommend.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were super friendly and the service was extremely good. The fine dining experience is a must. Thank you.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Brett

Liked: Amenities
A truly wonderful hotel that also has a restaurant that serves tasty and beautifully presented local food with a quality wine list The Spa is clean and provides a outdoor Jacuzzi and barrel hot tub. The indoor steam room is one of the best I have been in. Overall a deserving 5 star rated property from me
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully situated property close to village and with luxurious rooms and nice facilities, including 2 pools and spa. A couple glitches but overall great service and price seemed reasonable compared to other similar hotels
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Shaival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel. For US travelers it leaves something to be desired for it being a 5 star. Issues with Wifi, acceptable bathrooms, great terrace, great Michelin star restaurant. Le Phoebus makes up for their deficiencies in good service. In remote location, it delivers comfort but have no basis of comparison
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, we will come again

The first thing that comes to mind is the wonderful staff. Always attentive, present yet discrete, with a smile and trying their best to fulfil every wish. The food and attention to details comes next as a very strong positive. The location is great in a beautiful village, with many others located nearby. The grounds are convenient, well maintained (helipad, bocce court, nice view from the pool, sport area, tennis etc). Only negative is that the rooms which are designed to feel like an authentic Provence house are not up to current standards. They would be greatly improved with a lot more drawers and cupboards (could not unpack our suitcases), USB plugs near the beds, etc. And wifi repeaters should be installed throughout the property not only in the housing and pool areas
Stayed 5 nights in Aug 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service

Restaurant No Longer Worthy of a Star, Service Issues

This establishment's restaurant is no longer worthy of a star. Multiple faux pas: We were greeted skeptically with a claim that we failed to make a dinner reservation. We were shunted aside with aperitifs and ended up waiting 1.75 hours for a table, in spite of repeated assurances that our table would soon be ready. When I asked again when our table would be ready, the maitre d answered condescendingly that "in France we can show our own selves to the table and not the other way". (I replied that I had been to France on multiple occasions and had never been treated in this fashion.) The sommelier failed to pour our wine throughout the service. Once we were served desert a waiter nudged a glass of Beaume de Venice in my lap with absolute minimal apologies. The food was good. Quite good. Lamb served in a pastry, soupe pistou were the highlights. My advice: Either don't go at all, or go when on the day that the service staff has been paid and is perhaps in better humor. It's a shame that such good food and wine cannot be matched with the hospitality and service professionalism it deserves
Verified review

8/10 Good

javier

Liked: Cleanliness, property conditions & facilities
Habitación buena. Personal algo bajo.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais ne vaut pas 5 étoiles

Bon accueil, personnel très bien. Bon petit déjeuner et bon spa. Mais quelques imperfections surprenantes pour un 5 étoiles : Le robot piscine et les les câbles présents pendant la baignade du matin jusqu'à 11:30. La porte de la chambre laissée ouverte après le menage sans remettre thé et capsules et en oubliant de changer 2 serviettes. Il faut un peu courir après le service bar de la piscine. Le restaurant du soir correct mais sans plus et ne vaut pas 200 euros à 2.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Wverything
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La perfection

Tout est exceptionnel: situation géographique, architecture extérieure et intérieure, qualité du restaurant, les chambre. La perfection! Et un point spécial pour la fantastique équipe! Très agréable, professionnelle, rien à redire. Nous avons passé 4 jours absolument parfaits.
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property near beautiful Gordes.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Décoration un peu désuète
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Très joli cadre / le luberon. Personnel aux petits soins. Déco de la suite vieillotte. Lit pour enfant dure (cannapé). Climatisation dans une seule chambre seulement. Le restaurant (brasserie) est bon mais la quantité laisse à désirer.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very beautiful place, wonderful staff and amazing food! We would definately return again!
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bel hôtel au coeur de la Provence

séjour parfait, personnel aux petits soins, magnifique piscine - bref le paradis
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un très bon accueil par un personnel professionnel et agréable. Surclassement offert dans le demander. Très belles structures
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Personeel was ontzettend attent. Kregen gratis upgrade en niets was teveel voor ons hondje
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Kristoffer

Liked: Cleanliness

Not international 5 star class

This hotel prides itself on being a family owned 5 star luxury hotel with a Michelin restaurant. Most staff effort seem to be focused on getting hotel guests into the Michelin restaurant opposed to making guests comfortable in their rooms. I've stayed in plenty of international 5 star luxury hotels and Le Phébus is sadly nowhere near international 5 star class. Sadly a few - to me - important factors are missing: 1) Failure of staff to react or rectify a very noisy air conditioning unit in the room. Despite being informed of this noisy AC and the fact that a full night's sleep was impossible when AC was on, the hotel did not fix it, did not offer an alternative room or otherwise proactively approach me with a solution during my stay. Only upon checkout, when I told of my disappointment, the front desk reached. 2) Discount hangers in wardrobe, not proper hangers that one has a home but the ones that can only hang in the wardrobe. This is not fitting for a 5 star hotel. 3) Very pushy to book dinner at their Michelin restaurant. At every staff interaction, I was asked if I wanted to book a table at the gourmet restaurant. This felt very, very pushy and made me feel rather uncomfortable. Despite the above, I had a very relaxing stay at Le Phébus and would return if they would fix the noisy AC and have less pushy staff....
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRAVO

Un petit coin de paradis dans un coin dont la réputation n'est plus á faire. Bravo á toute l'équipe et á son chef d'une rare disponibilité. Beaucoup de générosité et de gentillesse. Rien á dire sauf du bien, et cela prendrait beaucoup de temps.
Stayed 2 nights in Jul 2019