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KSL Hotel & Resort

4.0 out of 5.0

Recent guest reviews

Amazing. So many shops in the mall next to the resort. So many eating places nearby. Can wash and wax car, just outside hotel. And so cheap. And near Causeway. Once you find the room and settle in, everything is fine. But parking is a headache. Not to say there are not enough lots but it has many floors of parking and finding your car afterwards is a problem. Then you need drive up many floors. Parking is free for guests but be sure you know whether you are staying at the Resort, with parking next door or at the hotel. Parking system very inconvenient. Lifts are many but very, very slow. If you enter wrong lift, it does not work. Worse, everything blacks out. Room not easy to locate. It is a big, big maze. So better check in first before locating your room before you start to carry all your heavy luggage and looking for the right place to go. Two towers and resort to choose from. Too big for comfort.

My second stay here and everything was great. We came in early and they gave us to check in early at no extra charges. Check out late at 3pm but have to pay 40rm which is acceptable to me too. Swimming pool are not allowed to wear T-shirts, they will asked u to be out of the pool and go to the dinosaur theme pool if we are wearing t-shirts.

Easy to book the place. The price is reasonable and gave us a high floor non-smoking area. Meet expectation on hotel toiletries. Near to all amenities with KLC Mall with moviehouse and huge TESCO supermarket. The downside, i was expecting a bathtub. The TV is a little bit old LCD and not so clear video screen. Will be coming back here soon.

Very close to causeway point.Best place for travelers with family.Place consist of all facilities,which is essential to travelers. Really extraordinary service. Pleasant ambiance.Staffs are service minded. Regards, Gokul

Wanted a restful night before heading North for our trip. Was convenient having the mall adjoining to the hotel. Generally the room in acceptable condition but sure needs some spruce up in the bathroom area. More thorough cleaning required.

Area surrounded by Giant, Tesco and Aeon. Plenty of good food to eat all at walking distance or even 10 to 15 mins driving distance. Fully functional kitchen with fridge (no washing machine). Beds are comfy and aircon is powerful. Feels like a home stay with living room and dinning room.

Good thing about this hotel is that KSL City is just below it. Great location if you're doing hair, watching late-night movies. A lot of amenities in the surroundings. Room was very basic. The cupboards were spoilt in our room and there was no fridge. TV channels are limited. The walls in the toilet seem like they have some fungi growth. With the same (or lesser price), you can get a better experience at Holiday Villa, just right across the road.

Overall, we had a great stay. Pity it was only 1 night. The only disappointment was the bathroom. I opted for a bathtub instead of a shower, so my little girl could have some fun in the bath. However, the bathtub was not clean, the silicone waterproofing all round the tub was filthy. Unlike other places, there was a gap of about 1 foot between the foot of the tub & the wall. This space was obviously not cleaned for some time. Worst, there is a leak somewhere in the bathtub as the entire bathroom flooded even when taking a quick contained shower.

Had a staycation at the hotel. Rooms are nice and comfortable. A short drive from the causeway. Mall is directly below the hotel, which provide good dining options. The pool is a bit old and the dinosaur theme park linked to the hotel is basically a few pools with slides and dinosaur figurines. Facilities at the pool looks old. The lift at hotel is in need of upgrade, very slow and had to wait 10-15 mins for the lift. Linkway to Mall should open earlier instead of at 10am as the walk to the entrance of mall is around the building on the busy road. Overall a good stay.

Since I entered Johor Bahru via bus and reached at CIQ, a Grab ride to KSL was a mere RM5. The hotel is located very centrally, closed to numerous food stalls and a mall is accessible via a linkway from the hotel. The room I stayed in was the Deluxe King Room. The room was big, comfortable and fully furnished and equipped - with a TV, mini fridge, coffee, boiler, bathtub, hairdryer. The bed even come with 4 pillows and 2 bolsters. However, the bathtub leaks whenever used, so the bathroom was in a constant state of flood. There's also an entertainment floor in the hotel, consisting of: game room, Swimming pool, gym and a stimulation Golf room. Everything other than the gym was under renovation or not manned. So there's practically no entertainment at all.

Room options

Superior Triple Room

Queen 1 | Sleeps 3

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Triple Room

Queen 1 | Sleeps 3

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 2377 reviews