KSL Hotel & Resort4.0 out of 5.0
Recent guest reviews
Good location and connected with the shopping mall and other shopping mall... Facilities are great with swimming pool, water theme park and game room. Kids are very happy. Staff are friendly and accommodating. Even can enjoy a Monday night market along the streets. Will be back again..
From checking in till check out.It has been an eass for me.I have no problem with all the staff.My kids love the swimming pool and the big and comfy bed.Looking at them happy is sufficient enough for me.
Location was good. Food was good. Stay experience was good. Recommended for those who want quality at affordable prices. There are many shops at the mall which is linked to the hotel so we do have to be limited to the hotel food only.
Just went for a 3D2N last Friday, experience at the Front Office is good as the staff are polite and friendly. However, when went into the room, (room no 1510), the room looks run down, wallpaper started peeling, chipped wood at the tv area, hair dryer is not working. Pillows are way too soft (folded my pillows) for sleeping. the walls are thin too as you can hear people talking the next door to you. TV channels are boring and most of the channel are not "watchable" as it has poor connectivity. We even found previous guests left "stuff" at the window panel. I really do not know how "clean" the room is! Wifi is not stable at all and at times no connectivity too. Do be careful when you are taking the lift as there are no "sensor", I almost got "jam" when coming out of the lift. Overall, I will not come back to this hotel as the money that I am paying for is not worth it.
It’s convenient to stay here and watch midnight movie in KSL Mall but during shower, the hole was clogged and full of water. Quite unsafe as there’s the car park wasn’t separated between the mall and hotel.
I must say we enjoyed our stay at the hotel with family. The hotel is adjacent to the mall with cinema, lots of makan places, the pasar malam was awesome kids first time. Breakfast soo many choices and we enjoyed the water theme park. I didnt need to even leave the hotel.. Will come again soon
Arrived late in the morning at 4am due to some traffic incident. I was upgraded to a wonderful room by the duty manager and was given late checkout until 6pm offer for rm70. It think it was very thoughtful by the management. The room was good. I had a good sleep until late in the afternoon and still had time to do some shopping and late lunch before the checkout time. Very flexible i guess.
The asrrival experience given by Kesavan and Eric was GREAT ! My request for prefered rooms made during reservation was not met but Eric and Kessavan tried their best to make things right, we still did not get our connecting rooms near the elevator in Tower one. We were eventually given to rooms opposite each other (2315 and 2316), but the attitude and helpfulness of Eric and Kesavan was well appreciated.
Comfortable rooms with nice city views. Necessary toiletries were sufficient for use. Nice touch from the hotel in providing pool slippers. Enjoyed our stay other than a little faulty aircon which got stuffy in the middle of the night for one of our rooms.
Our first getaway of 2018 and we chanced upon KSL Hotel & Resort after browsing many other hotels around Johore Bahru. Our main aim was to spend some quality time with our love ones in between shopping & dining and yet KSL Hotel & Resort provided us with much more! Security is of importance to us since we were travelling with the elderlies & toddlers. We slept through the night comfortably after spending hours of shopping & eating and yes, this place felt like home! We've found our new COMFORT ZONE!
- Free in-room WiFi
- Free parking
- Onsite dining
- Outdoor pool
Located in Central District, KSL Hotel & Resort is adjacent to KSL City Mall and within a 10-minute stroll of Holiday Plaza. This 904-room, 4-star resort has a restaurant, a water park, and an outdoor pool. In central Johor Bahru, the resort is also close to Plaza Pelangi and Johor Bahru City Square.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
The 904 rooms are air-conditioned and have coffee makers and free bottled water. Guests can expect to find free WiFi and LCD TVs. Free toiletries are also standard.
Guests of KSL Hotel & Resort enjoy a water park, karaoke, and an outdoor pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly resort include a fitness center, a sauna, and WiFi in public areas.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 2603 reviews