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KSL Hotel & Resort

4.0 star property
Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall

Choose dates to view prices

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence) | Living area | LCD TV
Breakfast, lunch and dinner served
Hallway
Hallway
Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • Place, KSL City Mall
    ‪2 min walk‬
  • Place, Holiday Plaza
    ‪5 min walk‬
  • Place, Plaza Pelangi
    ‪7 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪29 min drive‬

Room options

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6

View all photos for Premier Duplex Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)
  • 1830 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 1905 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

  • 840 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

  • 2906 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

  • 2906 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

  • 1829 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

  • 2906 sq ft
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7

About the neighborhood

Johor Bahru

Located in Central District, KSL Hotel & Resort is adjacent to KSL City Mall with other popular attractions like Angry Birds Activity Park Johor Bahru within a couple of miles (3 km). This 904-room, 4-star resort has a water park along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Johor Bahru and also close to Johor Bahru Old Chinese Temple and Johor Bahru City Square.
View more Resorts in Johor BahruOpens in a new window

What's nearby

  • KSL City Mall - 2 min walk - 0.1 miles
  • Holiday Plaza - 5 min walk - 0.3 miles
  • Plaza Pelangi - 7 min walk - 0.4 miles
  • The Mall - 5 min drive - 1.7 miles
  • Mid Valley Exhibition Centre - 5 min drive - 1.7 miles

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Saigon Saturday - ‬2 min walk
  • ‪Grab & Go by vburg - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall
Guests of KSL Hotel & Resort enjoy a water park, karaoke, and an outdoor pool. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly resort include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and LCD TVs. Bathrooms have free toiletries and bidets. Other standard amenities include coffee makers and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Similar properties

Exterior
Holiday Inn Express & Suites Johor Bahru by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 294 reviews
$55 nightly
The price is $61
Jan 12 - Jan 13, 2026
Total with taxes and fees
Holiday Inn Express & Suites Johor Bahru by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

Is a free cancellation option available at KSL Hotel & Resort?

KSL Hotel & Resort provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at KSL Hotel & Resort?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on Jan 1, 2026 start from $69.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around KSL Hotel & Resort?

This resort is situated in Central District within a 10-minute walk of KSL City Mall and Holiday Plaza. You'll also find Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex within a short drive.

Will I be able to park at KSL Hotel & Resort?

No, this resort doesn't offer parking.

Does KSL Hotel & Resort include a casino on the premises?

No, KSL Hotel & Resort doesn't have a casino.

Will I find an indoor pool at KSL Hotel & Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is KSL Hotel & Resort good for couples?

There are many amenities for couples at this resort, including an outdoor pool and a bar plus some guestrooms feature private pools.

Does KSL Hotel & Resort have a hot tub?

Yes, some guestrooms at this resort feature private spa tubs.

Does KSL Hotel & Resort feature a restaurant that includes a breakfast menu?

Yes, KSL Hotel & Resort serves buffet breakfast for a surcharge each morning at INFUSION CAFE.

Will KSL Hotel & Resort allow pets to stay for free?

No, pets and service animals aren't allowed at KSL Hotel & Resort.

Does KSL Hotel & Resort have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to KSL Hotel & Resort?

The closest major airport to KSL Hotel & Resort is Seletar Airport (XSP), which is 14.4 mi away (33 minutes by car). Another top airport is Senai International Airport (JHB), which is located 17.7 mi away (33-minute drive).

Can I book a room with a balcony at KSL Hotel & Resort?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy pool or city views.

Does KSL Hotel & Resort have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at KSL Hotel & Resort.

Reviews

KSL Hotel & Resort Reviews

7.6

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 1006 reviews
Rating 8 - Good. 375 out of 1006 reviews
Rating 6 - Okay. 189 out of 1006 reviews
Rating 4 - Poor. 96 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

Reviews

10/10 Excellent

Linhock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jary

Traveled with family
Liked: Cleanliness, staff & service
Overall the room is nice and clean, but I didn't like the free Wi-fi was quite unstable and a bit slow. There wasn't much dining options in and around the mall that interested me.
Stayed 2 nights in Sep 2025

2/10 Terrible

Yoon Hee

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a very unpleasant experience at this hotel. On the last day of my stay, around 6:00 AM, a stranger entered my room without permission. I was shocked and asked who he was, but he just stared at me for a few seconds and left without saying anything. I immediately called the reception and reported the incident. The hotel staff promised to investigate and said they would email me within a week, but I never received any follow-up or explanation. Both the security and the customer service were extremely disappointing. A hotel that cannot ensure basic safety is unacceptable, and I would not stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Tony

Stayed 1 night in Sep 2025

8/10 Good

Carl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The location is great. The room was not: fridge not working, toilet seat moving/broken, toilet paper too thin (therefore you can finish a roll in 1 day).
Stayed 3 nights in Aug 2025

2/10 Terrible

Thian Sung

Disliked: Staff & service, property conditions & facilities
1) Front office senior staffs working attitude was in-acceptable. Was terrible. Once I found out the mini fridge was spoiled. I straight away went down to reported to the front office staffs. One of the lady frontline staff approached me. She said she
Stayed 1 night in Sep 2025

10/10 Excellent

Zerine Yi Wen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Boonhao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Sep 2025

10/10 Excellent

May

Stayed 1 night in Oct 2024

8/10 Good

soo

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Good to stay cos inside the shopping mall .. bad point is wifi signal is too poor .. keep on cut off the line …
Stayed 2 nights in Sep 2025

8/10 Good

PG JAFARYDDIN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family with kids and older parents
Stayed 2 nights in Aug 2025

8/10 Good

Xiao wei velina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service
Fridge, safe, hair dryer and even soap dispenser at the sink wasn’t working. Did manage to get all fixed except hair dryer which we didn’t bother with. Gym aircon also not particularly conducive. Staff were helpful and pleasant. Rooms were well serviced every morning. Except for the hiccups with facilities, stay was pleasant!!
Stayed 3 nights in Sep 2025

6/10 Okay

Chin Hin

Traveled with partner
Liked: Amenities
There are lot of hair salon, massages, restaurant, cafe and food stall around the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Joo Leng

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Chia

Traveled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Paul Kenneth

Stayed 1 night in Sep 2025

10/10 Excellent

Saraz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Xin Yi

Stayed 1 night in Aug 2025

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, room comfort

Bad experience

Bad experience. As a regular, I am utterly disappointed this time. During the first night. At 2+am. I heard loud noise coming from above floor and it last for 2 hours. It sounds like some work is carry out. So we get to sleep only near dawn. Was trying to use the house phone to call customer service but both phone is not working. The bar fridge is also not cold at all. Next day went to customer service to feedback on this, and he promise to send tech to verify. But when we are back, nothing has been done. I request for high floor as I wanna admire at the scenery but I can’t. The window is full of thick dust. When look thru the window, it seems like going to rain but actually is sunny day. Cus the dust is so thick that it blur up the vision. The air con control panel display is so dim it can hardly be seen. Hope the management can look into this matter and do some thing about it.
Stayed 2 nights in Aug 2025

8/10 Good

K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A vast, well-situated hotel that delivers convenience and a splash of entertainment — especially for families — but shows signs of aging and occasional inconsistencies in service and maintenance
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed Omer, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at this place
Stayed 1 night in Aug 2025

8/10 Good

MAY CHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

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