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This hotel should simply close down! Everything doesn’t seem to work. Upon arrival the service at the front desk was extremely slow! Entered the room realize the basin doesn’t work called the operator and send a duty engineer in, saying the stopped was spoiled and no spare part so bear with it! The hog is spoiled too. Next day morning the TV keep on showing no signal, called the operator this time and he was totally rude! What kind of hotel is this!
Our check in is almost midnight, getting to KSL is a breeze despite the traffic across the causeway. Waited for 10 minutes before being served, check in process was so so but the waiting time to complete the checkin was too long, but to compensate that, we got ourselves a nice room overseeing the pool, sadly didnt explore much of the surrounding as we have to leave very early in the morning. To sum up, it was a great stay despite the hiccups.
With the price, it was almost impossible to get this type of hotel in Johor Bahru, big room comfy bed, nice decoration, quiet. But in return, it was somehow inconvenient for people to look for food, have to travel some distance for food and also entertainment. But overall it was good, definitely will go back again.
The bed sheet has got stains... goosshhh 😳 and in the end I just sleep with the aircon on Low ; as we were not gonna sleep on the stained bedsheet. But other than that , the breakfast spread were awesome; there were Nasi Lemak, bee hoon Salad , fruits and many more.
1) Lift breakdown, If working need to wait long time 2) Toilet towel very old look like dirty and same floor math 3) Parking place very dirty.......... Why review must be min 200 words? can you explain ?
The rooms are nice, clean and spacious. The hotel is atop a shopping mall so it's great convenience to eat and shop. The hotel's restaurant serves a buffet with a good spread. We like it so much here, whenever we're in JB we stay here
Great place to stay for a 2D1N short getaway! Eat Shop Sleep all under 1 roof with free parking too. Deluxe room is ok and not very big, swift check-in/out process, deposit not required like other hotels.
I like KSL’s location but my recent stay is horrible. We were in a cojoined room and the neighbour is so noisy everyday starting at 630am. And the internet is hopelessly slow and breaks down all the time.
last time there was no charge for swimming pool - dinosour park.. thats the main reason i came to ksl.. with no gov rate for my visit, plus charge swimming pool.. i think next time we will go to desaru. if we want going for really theme park, why we go to ksl? because for me, before this ur hotel is "MESRA KANAK-KANAK"..now if ur hotel just same like others..whats the different? tq
Good value for the room rate i paid which included 2 breakfast. Room is average but breakfast was nice to me. A number of varieties and quailty was rather good and hotel kept topping up before item rans out.
Located in Central District, KSL Hotel & Resort is adjacent to KSL City Mall with other popular attractions like Angry Birds Activity Park Johor Bahru within a couple of miles (3 km). This 904-room, 4-star resort has a restaurant, a water park, and an outdoor pool. It's connected to a shopping center in central Johor Bahru and also close to Johor Bahru City Square and Johor Bahru Old Chinese Temple.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 904 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect to find free WiFi and LCD TVs. Bathrooms have free toiletries and bidets.
Guests of KSL Hotel & Resort enjoy a water park, karaoke, and an outdoor pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly resort include a children's pool, a fitness center, and a sauna.