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KSL Hotel & Resort

4.0 star property
Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall

Choose dates to view prices

Photo gallery for KSL Hotel & Resort

2 BR PREMIER (PRIVATE POOL B) 1K,1Q (Check in at D'Esplanade Residence) | Living area | LCD TV
Breakfast, lunch and dinner served
Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | Living area | LCD TV
Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room
0B | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
33 Jalan Seladang, Taman Abad, Johor Bahru, Johor, 80250
  • Place, KSL City Mall
    ‪2 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪3 min drive‬
  • Place, Johor Bahru City Square
    ‪3 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪26 min drive‬

Room options

View all photos for Grand Super King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Super King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Three Bedroom Premier Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment

  • Sleeps 6

View all photos for Premier Duplex Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex Apartment

  • Sleeps 8

View all photos for Honeymoon Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Suite

  • Sleeps 2

View all photos for Two Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Two Bedroom Premier Apartment with Private Pool A

  • Sleeps 4

View all photos for Three Bedroom Premier Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Four Bedroom Duplex(3 King&3Single)

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Four Bedroom Duplex(3 King&3Single)

  • Sleeps 9

View all photos for 3+1 Bedroom Executive Penthouse Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

3+1 Bedroom Executive Penthouse Apartment

  • Sleeps 7

View all photos for Superior Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Room, 1 King Bed

7.6 out of 10
Good
(19 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 3 Bedrooms (Check in at D'Esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence) | View from room

Apartment, 4 Bedrooms (Check in at D'Esplanade Residence)

8.0 out of 10
Very good
(1 review)
  • 1830 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for 2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence) | In-room safe, cribs/infant beds, free WiFi, wheelchair access

2 BR PREMIER (PRIVATE POOL B) 1K,1S (Check in at D'Esplanade Residence)

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence) | View from room

Premier 3 Bedroom with Private Pool A (Check in at D'esplanade Residence)

  • 1496 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence) | View from room

Premier 3 Bedrooms with Private Pool B (Check in at D'Esplanade Residence)

  • 1905 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Honeymoon Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Living area | LCD TV

Presidential Room

  • 840 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Executive Room

Executive Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Room

  • 560 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment A

Executive Penthouse Apartment A | Living area | LCD TV

Executive Penthouse Apartment A

  • 2906 sq ft
  • 4 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Double Room

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King B

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe King A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe King A

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 3 Bedroom With Private Pool A

Executive 3 Bedroom With Private Pool A | Living room | LCD TV

Executive 3 Bedroom With Private Pool A

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive 3 Bedroom With Private Pool B

Executive 3 Bedroom With Private Pool B | Living area | LCD TV

Executive 3 Bedroom With Private Pool B

  • 1291 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Penthouse 3 plus 1 Bedroom Apartment

Executive Penthouse 3 plus 1 Bedroom Apartment | Living area | LCD TV

Executive Penthouse 3 plus 1 Bedroom Apartment

  • 2906 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Premier Duplex Apartment

Premier Duplex Apartment | Living area | LCD TV

Premier Duplex Apartment

  • 1829 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Twin Bed

View all photos for Honeymoon Suite (Round Bed)

Honeymoon Suite (Round Bed) | Living area | LCD TV

Honeymoon Suite (Round Bed)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Grand Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Penthouse Apartment B

Executive Penthouse Apartment B | View from room

Executive Penthouse Apartment B

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed

View all photos for Executive Duplex

Executive Duplex | In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Duplex

  • 2906 sq ft
  • Sleeps 9
  • 3 King Beds and 3 Twin Beds

View all photos for Premier Two Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Two Bedroom Apartment with Private Pool B

  • Sleeps 3

View all photos for Three Bedroom Premier Apartment With Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Premier Apartment With Private Pool B

  • Sleeps 7

View all photos for Premier Deluxe Room B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room B

  • Sleeps 2

View all photos for Premier Deluxe Room A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Deluxe Room A

  • Sleeps 2

View all photos for Executive Three Bedroom Apartment with Private Pool A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool A

  • Sleeps 6

View all photos for Executive Three Bedroom Apartment with Private Pool B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Three Bedroom Apartment with Private Pool B

  • Sleeps 6

View all photos for Executive Penthouse Apartment B

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment B

  • Sleeps 7

View all photos for Executive Penthouse Apartment A

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Executive Penthouse Apartment A

  • Sleeps 7

View all photos for Superior Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Deluxe Triple Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Triple Room

  • Sleeps 3

View all photos for Superior Queen Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Queen Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Superior Twin Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premier Duplex

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Premier Duplex

  • Sleeps 8

View all photos for Bluebell Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Bluebell Suite

  • Sleeps 5

View all photos for Caladium Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Caladium Suite

  • Sleeps 2

View all photos for Camellia Premier Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Premier Suite

  • Sleeps 2

View all photos for Executive Suite

Living area | LCD TV

Executive Suite

  • Sleeps 2

View all photos for Camellia Suite

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Camellia Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Three Bedroom Apartment

  • Sleeps 5

View all photos for Four Bedroom Apartment

In-room safe, cribs/infant beds, free WiFi, wheelchair access

Four Bedroom Apartment

  • Sleeps 7

About the neighborhood

Johor Bahru

Located in Central District, KSL Hotel & Resort is adjacent to KSL City Mall with other popular attractions like Angry Birds Activity Park Johor Bahru within a couple of miles (3 km). This 904-room, 4-star resort has a water park along with an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Johor Bahru and also close to Johor Bahru Old Chinese Temple and Johor Bahru City Square.
View more Resorts in Johor BahruOpens in a new window

What's nearby

  • KSL City Mall - 2 min walk - 0.1 miles
  • Plaza Pelangi - 7 min walk - 0.4 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive - 1.9 miles
  • Komtar JBCC - 3 min drive - 2.1 miles
  • Johor Bahru City Square - 3 min drive - 2.1 miles

Getting around

  • JB Sentral - 8 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪D'Shanghai 大上海 - ‬1 min walk
  • ‪Saigon Saturday - ‬2 min walk
  • ‪Grab & Go by vburg - ‬1 min walk
  • ‪Tan Ngan Lo Herbal Tea - ‬1 min walk

About this property

KSL Hotel & Resort

Family-friendly Johor Bahru resort connected to a shopping center, steps from KSL City Mall
Guests of KSL Hotel & Resort enjoy a water park, karaoke, and an outdoor pool. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly resort include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and LCD TVs. Bathrooms have free toiletries and bidets. Other standard amenities include coffee makers and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge), a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Similar properties

Reception

Capri by Fraser Johor Bahru

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,000 reviews
$102 nightly
The price is $113
Oct 5 - Oct 6
Total with taxes and fees
Capri by Fraser Johor Bahru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • INFUSION CAFE
  • TWILIGHT LOUNGE

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 35 for children
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

KSL Hotel & Resort
KSL Hotel & Resort Johor Bahru
KSL Johor Bahru
KSL Resort Hotel
KSL Hotel Resort Johor Bahru
KSL Hotel Resort
KSL Hotel & Resort Resort
KSL Hotel & Resort Johor Bahru
KSL Hotel & Resort Resort Johor Bahru

Frequently asked questions

Is a free cancellation option available at KSL Hotel & Resort?

KSL Hotel & Resort provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at KSL Hotel & Resort?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at KSL Hotel & Resort on Oct 14, 2025 start from $137.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around KSL Hotel & Resort?

This resort is situated in Central District within a 10-minute walk of KSL City Mall and Holiday Plaza. You'll also find Johor Bahru City Square and Komtar JBCC within a short drive.

Is parking available on site at KSL Hotel & Resort?

No, there isn't parking available at the resort.

Does KSL Hotel & Resort include a casino on the premises?

No, KSL Hotel & Resort doesn't have a casino.

Will I find an indoor pool at KSL Hotel & Resort?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

Is KSL Hotel & Resort good for couples?

There are many amenities for couples at this resort, including an outdoor pool and a bar plus some guestrooms feature private pools.

Does KSL Hotel & Resort have a hot tub?

Yes, some guestrooms at this resort feature private spa tubs.

Does KSL Hotel & Resort feature a restaurant that includes a breakfast menu?

Yes, KSL Hotel & Resort serves buffet breakfast for a surcharge each morning at INFUSION CAFE.

Will KSL Hotel & Resort allow pets to stay for free?

No, pets and service animals aren't allowed at KSL Hotel & Resort.

Are there connecting rooms at KSL Hotel & Resort?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to KSL Hotel & Resort?

The closest major airport to KSL Hotel & Resort is Seletar Airport (XSP), which is 14.4 mi away (33 minutes by car). Another top airport is Senai International Airport (JHB), which is located 17.7 mi away (33-minute drive).

Are there rooms with balconies that I can book at KSL Hotel & Resort?

No, there aren't any guestrooms with balconies at KSL Hotel & Resort.

Does KSL Hotel & Resort have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at KSL Hotel & Resort.

KSL Hotel & Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 282 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 192 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

chee keong alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping and convenient pick up and drop of point.
Stayed 2 nights in Jun 2025

4/10 Poor

Gee Yong

Traveled with group
Liked: Cleanliness

Not good place

bed bugs
Stayed 1 night in Jun 2025

6/10 Okay

Syn Chee, Singapore

Traveled with family
Liked: Cleanliness, staff & service
There is always a smell at the lift lobby area near the breakfast lounge. Traffic congestions around the hotel. Water flow away very slowly in the wash hand basin. After shower, the bath area is flooded even after 12 hours of use. Dangerous for all users.
Stayed 1 night in Jun 2025

8/10 Good

Joyce

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There is no hotel lobby at the checkin area. Looks like it is removed to become retail outlet if Oriental Kopi. Did not consider elderly guests who may need to rest awhile at the lobby.
Stayed 3 nights in Jun 2025

2/10 Terrible

Karena

Traveled with family
Disliked: Amenities
Couldn’t find my reservation, and had no proof, had to book a different hotel. Very disappointed to lose over $300 USD.
Stayed 1 night in Jun 2025

10/10 Excellent

Angeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have nice selection of breakfast. Alot of new stores opened within KSL.
Stayed 1 night in Jun 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feel good trip

Basic and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Li Sheng

Traveled with family
Liked: Cleanliness
Convenient place as shopping is also there. Counter staff also very nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Peng Nam

Traveled with family
Stayed 2 nights in Jun 2025

6/10 Okay

Hunaid

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kim Yan June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Jun 2025

8/10 Good

Sasi K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well as expected
Stayed 1 night in Jun 2025

4/10 Poor

Oh

Disliked: Cleanliness, property conditions & facilities
Kohl no good
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Biju Mathew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Safe place to stay with family over my weekend trip to JB. Property is good thanks u all
Stayed 2 nights in Jun 2025

10/10 Excellent

LEE YOW

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to KSL mall. Great foods around the area. But need to improve better breakfast options such as more western style for newer generation.
Stayed 1 night in Jun 2025

8/10 Good

Toon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Staff & service, property conditions & facilities

Dangerous and unsafe..

A very poorly maintained hotel!! We were trapped in the lift for half hour. The lift dropped by 2 feet the moment we stepped into the lift with the lift doors open. Suddenly; the outer lift door slammed shut. The internal door was not closed and the lift started dropping down slowly with the doors open!!! After that the lift went up to the top floor and came down again, jerking violently intermittently. I really thought the lift was going to plunge!! It was the most frightening experience I ever had. After 30 mins, the technician let us out at the basement floor - supposed to be an emergency rescue exit! However, the basement exit was filled with construction items, and in pitch darkness. It was so terribly unsafe..
Stayed 3 nights in Jun 2025

8/10 Good

Inn Siew

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Could see signs of age and lack of maintenances Toilet shower area shampoo and shower dispenser holder fell off the wall
Stayed 2 nights in Jun 2025

6/10 Okay

Lim

Liked: Staff & service
Disliked: Room comfort
toilet water sound was loud from top floor, sleep was disturbing by the sound. Some ants was surrounding the table. Unable to provide shower cap upon request with reason out of stock.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good. Pleasant experience. Early check in.
Stayed 2 nights in Jun 2025

8/10 Good

Sek kiow

Stayed 2 nights in Feb 2025

6/10 Okay

Suan Loke

Liked: Cleanliness
Disliked: Room comfort
Aircon is tool noisy.
Stayed 1 night in May 2025

8/10 Good

Josephine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located. Room is clean, better than expected. Had problem adjusting the aircon in the room, perhaps it is controlled. Phone in the room was not working, so informed the reception. She confirmed that some phones are not working and nothing was done to address it.
Stayed 2 nights in May 2025

10/10 Excellent

gagan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service area clean and safe value for money and safe area
Stayed 1 night in May 2025

Hotels

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