KSL Hotel & Resort4.0 out of 5.0
Recent guest reviews
Just above shopping mall. Quick check in, staff were friendly. Room was spacious, equipped with toiletries. Many local eateries around the hotel. Mall is good for shopping. There is a shuttle from JB Sentral every 20 mins for Rm1.50.
Had booked the hotel online together with Legoland tickets and transport. Everything about the stay was pleasant. I can certainly say that their staff is their greatest asset. It certainly makes up for the hiccups, if any, that arises. Though there's none for me. My stay there with my husband and my toddler girl was my first in Malaysia after almost 10 years. The Dinosaur Water Park though small, is enough to entertain my gal for hours. The mall next to it also have enough to entertain my family. I would recommend it for families with toddlers who wants a short getaway from the fast paced city life.
Twin room came with 1 queen bed & 1 single bed, good for family with kid. The theme park can occupy the kids for a few hours while the shopping and eateries nearby is just so convenient. Efficient service from the staff for a hotel with so many rooms & guests during my weekend stay.
Staff were courteous and the check in/out were efficient. Breakfast spread was good considering the amount paid. Room was ok except was disturb by the noises at night which affected our rest. Hotel could have provided the right set of toiletries wothout having to ask as booked a triple room but was only given 2 sets of towels.
Stayed in the premier deluxe on the top floor. The first thing i noticed was the dust! Housekeeping did a poor job. The curtains were dusty, the windows, the bathtub glass, u could see dust with the naked eye. I started getting sick from the bad air/ventilation/aircon and upon closer inspection, the aircon vent was clouded with dust! Needless to say, i fell ill after staying for 2 nights. Such a pity as the hotel was so convenient and everything else was ok.
Its on a superb location but service is poor, especially rooms are not maintained well, old and are very small in size. Kids loved it, finding taxi or cab was easy and bundle of food options available within the mall.
No deposit taken.(Amazing).check out was very fast.(30 seconds).Good house keeping.All the staff very respectful & helpful. If I go to Johor again. I will stay in KSL Hotel & Resort. Staff is very helpful & Respectful.
location is good..and easy access to shopping malls via taxi..use grab as price of taxi is fix，very predictable as the driver might take u on a longer route。Good location in a mall. Walking distance to eateries and other shopping area in KSLGreat front desk service, fast check in and check out. Great location as its connected to a mall
Good staycation with KSL at Deluxe room Location : just beside the shopping centre Room : Have the basic requirement Service : Staff is quick and polite during the check-in and check-out. Seems like there is connecting room, good for family and staycation.
Wonderful experience at the suite. Stoves and jet baths made my lady smiled. Staff were polite and helpful. Wonderful experience. Will come again. Recommended to all who are looking for comfortable and yet elegant rooms. Do bear in mind there is a 6% tourist tax which will be charged at the hotel to your card. Do give k fry a Visit at about 5 mins walk away. The korean food was a amazing and worthy of our walk.
- Free in-room WiFi
- Free parking
- Onsite dining
- Outdoor pool
Located in Central District, KSL Hotel & Resort is adjacent to KSL City Mall and within a 10-minute stroll of Holiday Plaza. This 900-room, 4-star resort has a restaurant, a water park, and an outdoor pool. In central Johor Bahru, the resort is also close to Plaza Pelangi and Johor Bahru City Square.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
The 900 rooms are air-conditioned and have coffee makers and free bottled water. Guests can expect to find free WiFi and LCD TVs. Free toiletries are also standard.
Guests of KSL Hotel & Resort enjoy a water park, karaoke, and an outdoor pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly resort include a fitness center, a sauna, and WiFi in public areas.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 2456 reviews