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Erya by Suria Johor Bahru

Property class: 2.5

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Photo gallery for Erya by Suria Johor Bahru

Pool
Interior
Room
Property grounds
Birthday party area

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jalan Tenteram, Tanjung Puteri, 2899, Johor Bahru, Johor, 80300
  • Place, R&F Mall
    ‪1 min walk‬
  • Place, Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪8 min walk‬
  • Place, Johor Bahru City Square
    ‪10 min walk‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room

Room

Deluxe Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, City View

Room

Deluxe Twin Room, City View

  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, City View

Room

Family Room, City View

  • City view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe King

Room

Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King, City View

Room

Deluxe King, City View

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Johor Bahru

Located in Central District within a short walk of Johor Bahru City Square, Erya by Suria Johor Bahru is within a few miles (5 km) of other popular sights such as KSL City Mall. The 163 rooms at this hotel include minibars, coffee makers, and TVs.

What's nearby

  • R&F Mall - 1 min walk - 0.1 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 8 min walk - 0.5 miles
  • Johor Bahru City Square - 10 min walk - 0.6 miles
  • Komtar JBCC - 12 min walk - 0.7 miles
  • Johor Bahru Old Chinese Temple - 12 min walk - 0.7 miles

Getting around

  • Kranji Station - 7 min drive
  • JB Sentral - 17 min walk
  • Seletar Airport (XSP) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬8 min walk
  • ‪Kedai Makan Jadi Baru Botak 新自立食館 - ‬3 min walk
  • ‪DOMA Korean Food - ‬7 min walk
  • ‪Pacific Kopi - ‬6 min walk
  • ‪Mei Hua Bak Kut Teh - ‬6 min walk

About this property

Erya by Suria Johor Bahru

Guests of Erya by Suria Johor Bahru have access to karaoke, an outdoor pool, and WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include meeting rooms, a business center, and free newspapers.
Guests can expect to find TVs with satellite channels. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Things to do

  • Karaoke
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hotel Suria
Johor Bahru City Hotel
Suria City Hotel Johor Bahru
Suria City Johor Bahru
Suria Hotel
Suria City Hotel, Johor Bahru Hotel Johor Bahru
ēRYA SURIA Johor Bahru Hotel
ēRYA SURIA Hotel
ēRYA SURIA Johor Bahru
ēRYA by SURIA Johor Bahru
Erya by Suria Johor Bahru Hotel
Erya by Suria Johor Bahru Johor Bahru
Erya by Suria Johor Bahru Hotel Johor Bahru

Frequently asked questions

Is free cancellation available at Erya by Suria Johor Bahru?

Erya by Suria Johor Bahru provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Erya by Suria Johor Bahru?

This hotel is situated in Central District within a 10-minute walk of R&F Mall and Johor Bahru Customs, Immigration, and Quarantine Complex. You'll also find Johor Bahru City Square and KSL City Mall within a short drive.

Will I be able to park at Erya by Suria Johor Bahru?

Yes, self parking is offered for free at the hotel.

Does Erya by Suria Johor Bahru feature a casino?

No, Erya by Suria Johor Bahru doesn't have a casino.

Is there an indoor pool at Erya by Suria Johor Bahru?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Erya by Suria Johor Bahru?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and wedding services.

Are there hot tubs at Erya by Suria Johor Bahru?

No, this hotel doesn't have a spa tub.

Does Erya by Suria Johor Bahru feature a restaurant that includes a breakfast menu?

No, Erya by Suria Johor Bahru doesn't have a restaurant that serves breakfast.

Does Erya by Suria Johor Bahru allow pets to stay for free?

No, pets and service animals aren't allowed at Erya by Suria Johor Bahru.

Are there connecting rooms at Erya by Suria Johor Bahru?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Erya by Suria Johor Bahru?

The closest major airport to Erya by Suria Johor Bahru is Seletar Airport (XSP), which is 13 mi away (33 minutes by car). Another top airport is Senai International Airport (JHB), which is located 19 mi away (40-minute drive).

Can I book a room with a balcony at Erya by Suria Johor Bahru?

No, there aren't any guestrooms at Erya by Suria Johor Bahru that offer a balcony.

Does Erya by Suria Johor Bahru host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Erya by Suria Johor Bahru.

Erya by Suria Johor Bahru Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 171 reviews
Rating 8 - Good. 25 out of 171 reviews
Rating 6 - Okay. 52 out of 171 reviews
Rating 4 - Poor. 41 out of 171 reviews
Rating 2 - Terrible. 46 out of 171 reviews

5.2/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がいい。駅から近く国境越えには便利。
Verified review

6/10 Okay

Not so good. Old furniture in room.. Need to change if wanting to attract more guests!
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Stay was ok except that the noise from the outside is too noisy
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Room

The room is not amazing and still little dusty. They should prepare to clean up and ready for AC because AC is very low air and not cold enough. I was feeling so wet during I was sleeping.
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything is good but the shower water need to be fixed because the water drip is not very strong and is hard to bath.
Stayed 2 nights in Sep 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untold truth

Parking was unsafe. In a bother building with no security! My brother's car was scratched :( In the website claimed that outdoor pool is one of the facilities, but actually the pool was in another building. The elevator has no censor! Always hit either my baby's stroller or my mom's wheelchair. Toilet was to. Bad drainage system. My brother's A.C. was spoilt. There are mosquitoes, made complaint and the maintenance placed the anti mosquitoes repellent thingy. The clock in the room is without a battery. Inform reception and they sent the maintenance guy who told us will replace the battery but till next day, no follow up action. My dad took the clock down to avoid us from any confusion. What a wasted family trip for us :(:(:(
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service

When we first arrived was abit shocked with the overall condition of the hotel and the stale smell but the entire staff were so friendly and helpful that made our stay there wonderful and the room was clean and wheelchair accessible
Stayed 3 nights in Jul 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

ホテルとはいえない

設備の不具合、アメニティの少なさ（シャンプーすらない）など、宿泊して疲れる。 テレビのチャンネルも部屋によって、違う。 フリーの水もあったはずなのに、初日は無い。 何から何まで駄目。 民泊にしたら。
Stayed 2 nights in May 2018
Verified review

6/10 Okay

wifi not fast, hang
Verified review

8/10 Good

Liked: Staff & service, room comfort

Had a pleasant stay!

It was an average hotel, with comfortable room and necessities. However, the bathroom can be improved further for the pressure of the shower head. The service staff is prompt in assisting us, we had an issue with the windows and aircon. Maintenance crew came within 5 minutes after we called the reception.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly furnished, old and aircondition hot even at lowest settings. Hairdryer not available in room. Distinctive odor in room
Stayed 1 night in Feb 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
In a connecting room, one room ac not working, other room heater & tv was not working & the list goes on.
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Keskitason hotelli suht lähellä keskustaa

Hotellille oli hieman vaikea mennä kävellen, koska sinne päästäkseen pitää ylittää vilkasliikenteinen tie. Lähiaikoina avautuu jalankulku silta, joten tilanne helpottunee. Huone oli hyvin perustasoa, muuten siisti, mutta pieniä muurahaisia oli joka paikassa. Wifi ei toiminut huoneessa ja aulassakin hyvin hitaasti. Uima-allas oli pieni ja viereisessä rakennuksessa.
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities
waiting manager long time no show, got some one knock my door in night time.still no ans
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room

place ok.no wifi in room, no telephone to call room service. first time enter room. no towel provided..need to call room service..towel n bed sheet not so clean..this is what i faced.please improve your service.tq
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staf peramah.

Staf yang sabar melayan pertanyaan yang bertubi-tubi. Walau bagaimanapun, kedudukan kolam mandi yang jauh daripada bangunan hotel dan hanya satu kedalaman sahaja agak mengecewakan. Kafe pula hanya dibuka pada waktu pagi sahaja dengan menu yang terhad. Tetapi anak-anak gembira jadi mungkin akan datang lagi..
Stayed 2 nights in Nov 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

staycation

disappointed
Stayed 1 night in Sep 2017
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Woeful, dirty, not up to any reasonable standards

First room: the door didn't shut, beds hadn't been changed, chair was slimy, and there was shampoo on the floors. They agreed to move us- at least in this room the doors could close, but there were hairs in the beds and the shower was filthy. We needed to request toilet paper each day as it wasn't topped up, and we were only given partial roles. We booked in for three people, and were only allocated 2 towels (no face washers, and the towels were very stained and dodgy). The "hotel pool", was not at the hotel, but down a side alley in another buildings front yard, the tiles coated in algae and silt, and nowhere we could place our things while we swam
Stayed 4 nights in Sep 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

OK for budget travellers

The hotel is grand but old. It is surrounded by construction sites and it is not easy to walk to from the main streets, and there is nothing for travellers in the surrounding area. The hotel seems not being maintained and there were ants in the room. The bed was comfortable though but the towels didn't seem clean.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Staff & service, room comfort
It was ok
Stayed 3 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

PLS CHECK ROOM FACILITIES

booked 2 rooms for overnight stay. room was clean & comfortable... however, 1 room (416) AC not working properly but since it was night, d coolness was bearable but when sun is up the room became hot & humid. luckily we were checking out already. another 1 room (415) the heater wasn't working... as hot weather so no heater was bearable. Please check all rooms & make sure all facilities in the room is working before putting guests. Other then these 2, all other aspects of the hotel & the staff etc..etc.. were good.. so unfortunate the maintenance of AC & heater were overlooked.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

GOOD. However minimum requirement of customer it be provided.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice hotel. Near the city and beach

Good hotel, clean and safe. However, the parking lot for guest is quiet far (2-3 min walking) and the parking is limited
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

廃墟

クーラーは全然効かないし、テレビは映らないし、人気も無い。フロントにパンとソフトドリンクが有ったが、食堂もないよ。
Verified review

8/10 Good

Liked: Room comfort

Recommended

Extremely close to jb ciq. About 8 mins walking distance. Nice comfortable room. For the price paid, it's extremely affordable. Would recommend to friends for a stay here.