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DoubleTree by Hilton Hotel Johor Bahru

4.0 out of 5.0

Recent guest reviews

My family, friend and I stayed at the Doubletree by Hilton, Johor Bahru for Medical Treatment which Clinic was in the same building. We received the upmost care and respect throughout our whole stay. We would recommend this accommodation to anyone and are extremely thankful for your service. We look forward to staying with you all again!! 😊😊

First time time in Johor Bahru. I stayed at Double Tree Hilton. Just one word. Perfekt. Starting from Check in to room to service to breakfast to Check out. Very friendly people. Definitely my first choice in Johor Bahru.

1 night stay. King room. Level 15. Location : Quite a walking distance from the johor immigration and city square/komtar shopping mall. Not advisable as many winding roads and path. Front Desk : Friendly lady assisted us with the check in process. She was courteous and could answer all of our questions. No queue at check in and yes we got the warm welcome chocolate chip cookies. It would be nice if they had a welcome drink as well, to wash down the cookies for people like me, who had the cookies in that instant. Room : Average size room and bathroom. Air conditioning too cold. Pillows was too soft and the bedsheet was not properly clean , it has black dustmite and somehow had a lot of thick underlining, uneven paddings. We also ' ordered ' the pillow from the pillow menu butit didnt really help at all. We did not have a good night rest sadly. Carpark : Wanted to go for the valet but was told that the car will be parked at upper level indoor carpark and not at the front lobby area and that we had to hand the car keys to them. It kind of defeat the purpose of a valet so we self park at the basement carpark at RM10 per day multiple entry. Restaurant : The restaurant is huge. We were looking forward to the breakfast buffet which consist of malay indian and chinese spread but we were dissapointed as the food and beverages are all not to our liking, it was tasteless. Same goes for the in room dining, the dishes we ordered were nicely prepared and decorated but no taste. Pool : Pool was a winning factor. Big spacious interesting concept. We had the whole place to ourself which was a plus point. We had anticipated more from Doubletree after hearing and reading reviews however nothing exceptionally or outstanding. It was just an ok stay.

Excellent service as always. Love the breakfast buffet spread. The varieties are great! Check in and check out with no wait. The only down side to this hotel is still have to pay parking even you are staying at the hotel.

Hotel is located about 10-15 minutes walk from Causeway to Singapore. Near to a few big malls. Hotel is well maintained with quality finishes. We stayed in a room with 2 double beds. Bed is firm but pillows are way too soft. You can request for firmer pillows but subject to availability. Had our breakfast and lunch at the restaurant on 1st floor. Both are buffet style with a wide variety of international cuisine. Overall a good stay.

Stayed in one of the suites on a top floor. Room functional and Comfortable. The shower pressure was low but might have been due to high occupancy. The Tv remote control in the bedroom didn't work. Probably the batteries were dead. Needed my suit pressed fast and that was done. The small Café facing the entrance had a nice quiche. The location was very good.

It's a nice property but some little things irks me. Mixing fresh juice and packet ones at the fresh juice bar during bf for example. With the Amari now their new Neighbour hope the hotel hotel can step up and maintain their number one hotel status in my book....

Went there for their dinner buffet. Great variety of all kind of halal food, with tiptop service rendered by all the staff lead by their floor manager Syamseir. Friendly staff accompanied with the great ambience makes the whole dinner experience a must return again.

The hotel was great. When we are queing up for check-ins, we are quickly served with the still warm cookies. and the cookie is very tasty! The room is of great comfort, ambience was good. I just find the pillow a little too soft n flat. The heater in the bathroom wasnt consistent, its either too cold or too hot. And the wifi is kind of slow... But afterall, its a great stay. We also tried the Seafood buffet at the Makan Restaurant. I should say I am quite impressed with the buffet spread which has difference cuisine to choose from. The satay was AWESOME! Just feel that the seafood spread has room to improved.

Service was good..breakfast buffet has good spread and variety. Lobby area is spacious and comfortable. Location is nearby komtar jbcc and city square which is a walking distance. There is a nice cafe at the hotel which serves good coffee.

12 Jalan Ngee Heng Johor Bahru Johor

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center
  • WiFi and wired Internet in rooms (fees apply)

Located in Central District, DoubleTree by Hilton Hotel Johor Bahru is adjacent to The Vicar Church Of Immaculate Conception and within a 10-minute stroll of Komtar JBCC. This 4-star hotel has 333 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour fitness center. Centrally located in Johor Bahru, the hotel is also a short walk from Johor Bahru Old Chinese Temple and Angry Birds Activity Park Johor Bahru.


Dining

Enjoy a drink at the lobby lounge or relish the local cuisine at Makan Kitchen, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

DoubleTree by Hilton Hotel Johor Bahru's 333 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. 40-inch LED TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Built in 2014, the brand new DoubleTree by Hilton Hotel Johor Bahru offers an outdoor pool, a 24-hour fitness center, and a steam room. Parking is MYR 10 per night (MYR 26 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MYR 130.00 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 5 meeting rooms, a conference center, and coffee/tea in a common area.

Room options

Deluxe Room (Straits Water View)

King 1 | Sleeps 3

Deluxe Room (Straits Water View)

Full 2 | Sleeps 3

Executive Room, Business Lounge Access, Executive Level

King 1 | Sleeps 3

Executive Room, Business Lounge Access, Executive Level

Full 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1886 reviews