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DoubleTree by Hilton Hotel Johor Bahru

4.0 out of 5.0

Recent guest reviews

We want to give particular praise to the staff that work in the business centre - especially Sashi. The front of house team and the catering staff were always very helpful and obliging. Nothing was ever too much trouble for them. We will definitely return. Location is perfect for our needs and the rooms always clean and comfortable.

Stayed for a night recently coz need to attend a wedding nearby. Never regret. Book two executive connecting rooms with access to the Executive Lounge. Great service from all the staffs that we encounter. Nice dinner buffet. Short walking distance to the shopping center especially the Irish Pub. Maybe they could absorb the parking ticket for hotel guest. Anyway, it’s just 10RM. Overall I give 5 star. Will definitely return.

Efficient check-in and friendly staff. Sweet gesture with the lovely freshly baked cookies. Hotel can consider changing the red queue barrier at the counters; cheapened the look of the lobby. Room on 24th floor offered panoramic view of JB city with partial sea view. Crabtree & Evelyn toiletries added value to the amenities. The door has a unique flap design and made us felt safer. Sound proofing was not bad. Had a good night of rest!

somebody give Syamsier a promotion!!! He's awesome love the way he talks and keeps people happy hope he sees this. He accommodates to every guest while on duty, Fun and full of positivity. Will definitely come back again.

We have stayed at Doubletree several time and most of the time we are being attended by Darerca at the reception. She is definitely one of the best hotel receptionists that we have ever met. Her cheerfulness and welcoming gesture have definitely made the stay more pleasant. We look forward to see her whenever we come back for a stay.

Booked a 2 nights stay and stayed at room 1915. Pro: - comfortable bed - crabtree toiletries provided - nice cookies - children's pool - 5 to 8 minutes' walk from Komtar and City Square Cons: - original pillows provided were flat, real flat - water always flow out fr shower area, all the way across the bathroom to the toilet bowl - shower area was slippery - noisy as near the lifts - not so friendly front desk staffs Not too sure what and where went wrong but overall it was an uncomfortable stay. A vacation yet doesn't feels good at all. My 2 year old child had slip in the shower area while hubby slipped and hit his knee at the toilet bowl area due to the wet flooring. The pillows went flat in less than 5 mins upon lying on it despite I'm using 3. Hubby had neck sore the first morning and we had to request for other type of pillows. The only fun we had was probably at the pool. Did not try any of their food. Don't think we'll revisit. Please kindly find a better solution for bathroom. Water leaking out of shower area and extremely wet/ slippery floor condition wasn't something we expected to have in Doubletree. A real disappointment.

Very nice staff nice cleaning good breakfast we are very happy staying this hotel thank to hotel staff 100% many value my family all members happy next time we definitely stay this hotel thank you very much

Feb2018. I have stayed in this hotel multiple times. Last year (2017) the check-in process was very slow. Few check-in staff and they seem to have to type in so many things into their computer system, taking a long time. I noticed improvement this year (Jan & Feb 2018). I hope it keeps improving. This hotel is about 15 mins walk from Johor Bahru City Square shopping centre, so no problems with restaurants. FrancisTLim.

I lost my wallet in this hotel after a very stressful day with my wife receiving life saving treatment on the 3rd floor of the adjoining building. Stressed beyond belief I only realised this 30 minutes later when I was some distance from the hotel. I ran back at full pelt and arrived sweating sure that I'd never see my wallet again and stupidly on my part it contained every card I own. Earlier in the evening I had the good fortune to meet 'shem' the restaurant floor manager and he happened to know the doctor caring for my wife, we exchanged some pleasantries and he showed me how the buffet worked and showed me to a table. When I arrived back in the hotel lobby panting and in a general state of panic I asked if anyone had handed in a wallet - Shem had found it and handed it in. The duty manager did the correct checking to verify it was mine and I had it back. I gave Shem a hug and thanked him as best I could. A few days later I had the opportunity to introduce him to my wife. I could see how emotional he was to see us together when she was clearly ill and recovering. She thanked him too and for helping and he was clearly moved, almost to tears. Doubletree management - you have the best of your staff right there, worth his weight in gold. Shem my friend you have restored my faith in humanity. Thanks again from me and Katie.

Friendly staff from front desk to bellboys, concierge, room service. Great location, generally clean room and toilet. Very comfortable bed; coming from someone who always has difficulty sleeping! Wide spread of breakfast selection. Most importantly, very safe carpark!

12 Jalan Ngee Heng Johor Bahru Johor

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center
  • WiFi and wired Internet in rooms (fees apply)

Located in Central District, DoubleTree by Hilton Hotel Johor Bahru is within a 10-minute stroll of sights such as Komtar JBCC and Johor Bahru Old Chinese Temple. This 4-star hotel has 333 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and a 24-hour fitness center. Centrally located in Johor Bahru, the hotel is also a short walk from Arulmigu Sri Rajakaliamman Glass Temple and Angry Birds Activity Park Johor Bahru.


Enjoy a drink at the lobby lounge or relish the local cuisine at Makan Kitchen, one of 3 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.


DoubleTree by Hilton Hotel Johor Bahru's 333 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. 40-inch LED TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include safes, phones, and ironing boards.

Property features

Built in 2014, the brand new DoubleTree by Hilton Hotel Johor Bahru offers an outdoor pool, a 24-hour fitness center, and a steam room. Parking is MYR 10 per night (MYR 26 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MYR 130.00 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 5 meeting rooms, a conference center, and coffee/tea in a common area.

Room options

King Room, 1 King Bed, City View

King 1 | Sleeps 3

Deluxe Room (Straits Water View)

King 1 | Sleeps 3

Deluxe Room (Straits Water View)

Full 2 | Sleeps 3

Executive Room, Business Lounge Access, Executive Level

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76.0% of guests recommend this hotel

Total of 2176 reviews