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Citrus Hotel Johor Bahru by Compass Hospitality

3.5 out of 5.0

Recent guest reviews

First of all, I would like to thank the Citrus Hotel Johor Bahru staff team for providing an amazing service for my wife and me, throughout our stay there. It was a smooth check-in experience, and the reception staff explained to us in detail regarding of payments and hotel policies. We had our Club room with double bed on the 9th floor, Room 911. The room was nice and cosy, with a very nice vibrant ambience. A safe deposit box was provided and in good condition. Aircon is superb! And the television too. The toilet were all in working condition, but the blinds in the toilet posed a privacy "threat". I could not properly close the blinds as it was stuck 3/4 way with small slits can be seen through and I was worried of our privacy since our hotel is right beside the City Square office building. But I managed to tug it a few times to ensure it was properly closed. If the management could look into it, that would be great :) The heater needs a few tweakings to get the right temperature before a shower but that's not a problem for us. Breakfast at the Citrus Cafe was the best! We didn't expect that a decent and simple breakfast spread was delicious! And the best of all, the F&B staff surprised me with chocolate pancakes on my birthday, with a candle :) You guys really made my day with your birthday songs and wishes. Your staffs, from the cafe to the reception counter, wished me Happy Birthday, it really made me and my wife happy! I really thank you guys for that. It's the thought that really counts :) All in all, I would really very much likely to come back again here if I'm going to Johor Bahru. The location is very convenient, very close to JB City Square, Komtar JBCC and CIQ. With lots of food stores around open at night, there are abundance of food to find. With Bazaar Karat (Night Market) nearby, we had a good time soaking up the good and lively nights' ambience without walking far from the hotel. I strongly believe that good service comes from the heart, not only from the service staffs, but it comes from us travellers ourselves. I wish you guys success!

We had an excellent stay at Citrus Hotel this weekend. The staff were very warm and accommodating and it can be seen that they are led by a good management team. The breakfast buffet also was pleasant which had nasi lemak, fresh fruits, cereal, bihun, hash brown and so on. The room and toilet was also very clean and spacious.

Great location very reasonable price and nice friendly staff. Singapore border is very near u can walk as well.. city center n all mall are near by.... lego land is just 15 mins drive ....angry bird park is just walking distance... ovet all a nice choice

the standard room is small ,but okay . Friendly staff , i got very good fast service during check in & out . Breakfast was fantastic . Nearest to shopping mall . Lift a bit small . Overall i have good stay at Citrus Hotel . Keep it up .

The location is very strategic, front of mall JB City Centre and JB City Square, if you want go to Johor Factory outlet or Lego land or going to singapore you can go to JB Central beside JB Square, nice breakfast,the hotel staff are good, so the overalls are nice:)

Stayed 2 nights at Citrus Hotel JB. I Am totally happy and the rest of the family.Staff are friendly and enviroment are good.Warm service and for sure will come back for the next visit. Excellent Room Excellent Cafe Excellent Service Overall 5 star achievement.

Stayed one night at citrus. Easy to find the location just near to jb central and CIQ. Shopping mall just walking distance from hotel door step. Friendly staff and good service. Room are little dated but can be improve in the future. Breakfast is ok. Compared to other hotels of similar standard it was good value for money. I would stay here again.

The location is great – just across from the mall connected to JB Sentual + CIQ – and the room was clean. However, the Internet set-up is very weird and lousy. They have a whole bunch of networks to connect to (e.g. a couple per floor) then you have to log in on your Internet browser BUT most and especially the ones on your floor would not give IP addresses. When you actually got connected, you get dropped or it tends to be slow. It’s NOT that difficult and should NOT be that complicated to provide stable Internet access! The room had an electric kettle, soap/shampoo, they give 2 water bottles, 3 towels, 1 tea + 1 coffee sachet and they do clean the room quickly if you leave a notice on your door. Note: By the CIQ across from the highway to the causeway, there are cheaper hotels that look like they can be walked to from this area (it was not clear on Google Maps that you could walk under the freeways – hence, why I stayed here).

Friendly and polite staff of citrus. Clean enviroment, really love the room decoration and the room smell soo good. Highly recommended. Very nice. I also dont know what to say cause its so perfect. 🖒

The room amenities are still the same and there's no difference since the last review I gave. Quality of customer varies as it depends on the friendliness and personality of the staff. I do not really expect any quality customer service.

No. 16, Jalan Station Johor Bahru Johor

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Central District, Citrus Hotel Johor Bahru by Compass Hospitality is next to Johor Bahru City Square and Johor Bahru Old Chinese Temple. This 125-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. It's in central Johor Bahru and also a short walk from Komtar JBCC and Johor Bahru Chinese Heritage Museum.


Enjoy a leisurely bite to eat at Citrus Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All of Citrus Hotel Johor Bahru by Compass Hospitality's 125 air-conditioned rooms provide coffee makers, free bottled water, and safes. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bidets. Rooms also include desks.

Property features

Citrus Hotel Johor Bahru by Compass Hospitality features a fitness center, free WiFi in public areas, and conference space. For transportation, you can make use of an airport shuttle (available on request), as well as an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.

Room options

Deluxe Room

Queen 1 | Twin 1 | Sleeps 2

Family Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Family Room

Full 1 | Twin 1 | Sleeps 3

Standard Plus Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50.0% of guests recommend this hotel

Total of 916 reviews