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Citrus Hotel Johor Bahru by Compass Hospitality

3.5 out of 5.0

Recent guest reviews

We are visited to Citrus Hotel for a couples day, and the loctation is very good , because near to JB City Square, and the Staffs are nice and very friendly, especially the man who standing in front of receptionist area, he shows us the way to the bazar karat.

Photos in both agoda and looks very comfortable and a nice savings budget hotel that is very near to JB city square mall. But actually to our surprise the photos were beautifully done. It is not really the same in reality. Not worth of our money because it is not tidy at all. When we checked in i am scared to even go to the bathroom alone as it is quite old and you can find stains as well as strands of hair. Uncomfortable to sleep with. Only the location is comfortable.

The only positive thing about Citrus is her location, near to city square. Although the room we had was spacious, the pillows, blankets and towels dont look like they had been washed. The ventilation was poor; The rooms at our level were non-smoking rooms but we could smell cigarette smoke coming from the connecting room.

Very good hotel location near to mall and airport Very less expensive to other Staff is very good and co-opreative Rooms and beds are very comfortable Hotel is neat and clean We are visited there for 2day With my 👪 family and friends We are very with this hotel We wish it great future Thanks citrus hotel

Service is very prompt Less expansive to others Cooperative staff Good location 24 check in 24 hr security We very happy to stay there Rooms are neat and clean We have stay two with my family and enjoying well. My family was very happiest to stay there. Thanks to Citrus Hotel and staff

The hotel is conveniently located next to City Square Mall. The staff were friendly. However, the standard room we stayed in was very noisy as it is facing the room. The rooms that face away from the road are windowless. The fixtures are old but bearable. At the price we paid, I guess we should not complain except for sleepless night from the traffic noise and aircon.

The windows could not be locked, the walls are thins. For the price wise, it is really “you pay for what you get”. The location of the hotel is just opposite jb city square which is a prime location! Very convenient to travel anywhere. Recommend for travelers who do not mind simple facilities.

Firstly what I like about this hotel is the location . It’s near to shopping , convenient stores and checkpoint . But the hotel overall cleanliness I rate is 2/5. There were quite number of stains/mould/spots found on the bedsheets, window, wall and washroom. There were also no toothbrushes and toothpaste provided . Totally no sound prove . But breakfast was good .

we have live for four days at this hotel. we'r quite surprise that the photo that provided totally different from the original.the best for this hotel is the staff provide good services. unfortunately, we are very disappointed about the room's accessories and the door cant lock well. the soundproof of the room is too poor. the cleanness of the room also so so only. there are not much choices of food stall surrounded to this hotel and consider quite far from the shopping mall or other places beside the city square. conclusion, the services from the staff is good,but others are so so and not so recommended.

This hotel is not 4-star . This hotel is only 2 1/2 star or maximum 3-star . This room is ok . But wifi is extremely bad and the aircon is noisy about 1/3 of the hotel rooms. Good point is they have good staff like indah and ikmal. I have feedback about bad wifi and lobby smell but still no improvement from hotel management as hotel is busy as their location is not that bad.

No. 16, Jalan Station Johor Bahru Johor

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Central District, Citrus Hotel Johor Bahru by Compass Hospitality is next to Johor Bahru City Square and Johor Bahru Old Chinese Temple. This 125-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. It's in central Johor Bahru and also a short walk from Komtar JBCC and Angry Birds Activity Park Johor Bahru.


Enjoy a leisurely bite to eat at Citrus Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All of Citrus Hotel Johor Bahru by Compass Hospitality's 125 air-conditioned rooms provide coffee makers, free bottled water, and safes. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bidets. Rooms also include desks.

Property features

Citrus Hotel Johor Bahru by Compass Hospitality features a fitness center, free WiFi in public areas, and conference space. For transportation, you can make use of an airport shuttle (available on request), as well as an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.

Room options

Deluxe Room

Queen 1 | Twin 1 | Sleeps 2

Family Suite, 1 Queen Bed

Queen 1 | Sleeps 3

Family Room

Full 1 | Twin 1 | Sleeps 3

Standard Plus Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 901 reviews