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Recent guest reviews

the efforts of the staff and their willingness to help

They have an extra charge for the second person (my wife) .... Breakfast was not included... On the weekends the hotel it’s empty, nevertheless they don’t allow late check outs.... They offer 24 hours shutle to the airport, charging more than regular taxis or Uber X .

Nice hotel walking distance to mall friendly staff

Great hotel in a safe area, near shopping complex and restaurants. Besides, when you travel from the hotel to the airport by taxi, you don't need to pass to the coty center, and that means the traffic is better. If there's no traffic, it takes only 20-30 minutes to arrive the airport.

This hotel has a very good restaurant, a very complete gym for joggers, and body toners, Ann outdoor pool and amenities for business travelers.

Are there more than 5 stars available? Some other reviews said this place tries too hard - I say, lighten up! This place is perfectly located in a safe neighborhood near the mall, which is great for it's Woolworth's for picking up necessities and it's craft market. The gym and spa are great (oh, what a pedicure!), and I hired a wonderful driver to take me around the city. My room was lovely, had an iron and ironing board, and was very spacious but for the, er, efficient bathroom. The shower is huge but there's no counter space. I can't say enough about this hotel, and I saw a celebrity in the excellent restaurant!

This hotel is trying too hard to be chic and ends up looking like the set of an Austin Powers movie. The location is fantastic, a very short walk to Rosebank mall and convenient for business. The rooms are not great for business travelers, very dark and outdated. Nice to have restaurants within, and plenty at the mall to choose from as well. Shortly after checking in, a very strong, horrid odor started coming up through the shower drain and I had to literally flee the room. THe lady in the room next door had the same problem. They moved us straight away - it smelled like strong chemicals and made us very nauseous. The hotel is just OK, not great and not cheap for what you get. If it were priced lower, I wouldn't mind it being completely average.

Very nice hotel. Good location, safe. Very pleasant and friendly stuff. Good food. Quite. I would recommend the hotel not only for business but for family as well.

I had a great time. I received assistance from everyone. Counter, restaurant, bussines center, room service, travel agency, transportation, luggage storage.

[...] Front desk people were not helpful until finally someone was willing to accept my copy of the [...] reservation and told us not to worry. The room was lovely, clean, modern, Housekeeping was confused on several occasions. Room was cleaned,used towles taken but replacement towels were not there. No one at "Travel Desk" could give us information on how to get to the major international airport. There were no maps available of the area either. Finally hit on the one person with great customer service skills, [...] and got stuff accomplished when needed.

This is a good hotel and a nice, quiet and SAFE area. When you make reservation for hotel transportation, please make sure you are getting Hotel car and not the car of a friend of transportation booking agent.

13 Tyrwhitt Avenue Johannesburg Gauteng

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Greater Johannesburg Metropolitan Area, Southern Sun Rosebank is adjacent to Rosebank Mall with other popular attractions like Sandton City Mall within a within a few miles (5 km). This 4-star hotel has 318 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour fitness center. It's connected to a shopping center in central Johannesburg and also close to Sandton Convention Centre.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Enjoy dining at Fresh Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

Southern Sun Rosebank's 318 rooms provide minibars, coffee makers, and free bottled water. Guests can expect to find free WiFi and plasma TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and desks are also standard.


Property features

At Southern Sun Rosebank, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is ZAR 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 610 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly hotel include conference space, a terrace, and laundry facilities.

Room options

Suite

1 King Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 2

Presidential Suite

1 King Bed | Sleeps 2

Standard Room

1 King Bed | Sleeps 2

Guest reviews for Southern Sun Rosebank

Everyone (7) Business (4) Couples (1) Other (1)
4
Everyone

By on Mar 10, 2020

Review comment responded on Mar 24, 2020

Thank you for your comments and we delighted that you have enjoyed your stay with us

5
Business Business

the efforts of the staff and their willingness to help

By on Jun 1, 2019

Review comment responded on Jun 4, 2019

Dear Anonymous, Thank you for the great review. We hope to welcome you back soon.

5
Everyone

By on May 4, 2019

Review comment responded on May 16, 2019

Dear Anonymous, Thank you for the great rating.

2
Everyone

They have an extra charge for the second person (my wife) .... Breakfast was not included... On the weekends the hotel it’s empty, nevertheless they don’t allow late check outs.... They offer 24 hours shutle to the airport, charging more than regular taxis or Uber X .

By on Dec 10, 2018

Review comment responded on Dec 18, 2018

Dear Anonymous, Thank you for your review.

5
Everyone

Nice hotel walking distance to mall friendly staff

By on Sep 9, 2018

Review comment responded on Sep 10, 2018

Dear Anonymous, Thank you for the great feedback. We look forward to welcoming you back.

4

great hotel

Everyone

Great hotel in a safe area, near shopping complex and restaurants. Besides, when you travel from the hotel to the airport by taxi, you don't need to pass to the coty center, and that means the traffic is better. If there's no traffic, it takes only 20-30 minutes to arrive the airport.

By on Sep 12, 2017

Review comment responded on Sep 18, 2017

Dear Anonymous, Thank you for the great feedback. We hope to see you again soon.

5

a full service hotel with a restaurant.

Everyone

This hotel has a very good restaurant, a very complete gym for joggers, and body toners, Ann outdoor pool and amenities for business travelers.

By , from New York New York on Nov 25, 2016

Review comment responded on Nov 29, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Don Jesseman Hotel Manager

4

great hotel in rosebank area

Everyone

By , from Washington, DC on Nov 7, 2016

Review comment responded on Nov 29, 2016

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Don Jesseman Hotel Manager

5

elegant hotel, wonderful staff

Other

Are there more than 5 stars available? Some other reviews said this place tries too hard - I say, lighten up! This place is perfectly located in a safe neighborhood near the mall, which is great for it's Woolworth's for picking up necessities and it's craft market. The gym and spa are great (oh, what a pedicure!), and I hired a wonderful driver to take me around the city. My room was lovely, had an iron and ironing board, and was very spacious but for the, er, efficient bathroom. The shower is huge but there's no counter space. I can't say enough about this hotel, and I saw a celebrity in the excellent restaurant!

By on Feb 23, 2012

3

very outdated

Business

This hotel is trying too hard to be chic and ends up looking like the set of an Austin Powers movie. The location is fantastic, a very short walk to Rosebank mall and convenient for business. The rooms are not great for business travelers, very dark and outdated. Nice to have restaurants within, and plenty at the mall to choose from as well. Shortly after checking in, a very strong, horrid odor started coming up through the shower drain and I had to literally flee the room. THe lady in the room next door had the same problem. They moved us straight away - it smelled like strong chemicals and made us very nauseous. The hotel is just OK, not great and not cheap for what you get. If it were priced lower, I wouldn't mind it being completely average.

By on Oct 9, 2011

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