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Sanctuary Mandela

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Photo gallery for Sanctuary Mandela

Outdoor pool, sun loungers
Property video
Interior entrance
Interior
Deluxe Studio | Bathroom | Separate tub and shower, deep soaking tub, hydromassage showerhead

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

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4 13th Avenue,, Houghton Estate, Johannesburg, Gauteng, 2198
  • Place, Killarney Golf Club
    ‪8 min walk‬
  • Place, Nelson Mandela Foundation
    ‪10 min walk‬
  • Place, Rosebank Mall
    ‪2 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪18 min drive‬
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Room options

View all photos for Deluxe Studio

Deluxe Studio | Bathroom | Separate tub and shower, deep soaking tub, hydromassage showerhead

Deluxe Studio

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Presidential Room

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Johannesburg

Located in Houghton Estate within a short walk of Nelson Mandela Foundation, Sanctuary Mandela is within 2 miles (3 km) of other popular sights such as Johannesburg Zoo. This 9-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Killarney Golf Club - 8 min walk - 0.5 miles
  • Nelson Mandela Foundation - 10 min walk - 0.6 miles
  • James and Ethel Grey Park - 1 min drive - 1.0 mile
  • Rosebank Mall - 2 min drive - 1.4 miles
  • Houghton Golf Club - 2 min drive - 1.4 miles

Getting around

  • Rosebank Station - 7 min drive
  • Johannesburg Sandton Station - 13 min drive
  • O.R. Tambo Intl. Airport (JNB) - 28 min drive

Restaurants

  • ‪The Schwarma Co - ‬3 min drive
  • ‪Tortellino D'Oro - ‬14 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪KAUAI - ‬12 min walk
  • ‪Wimpy - ‬2 min drive

About this property

Sanctuary Mandela

Sanctuary Mandela features an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for ZAR 975 per person one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a garden, and a banquet hall.
42-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dalibhunga
  • Insights

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 86 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Built in 2021
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: ZAR 975 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Sanctuary Mandela Hotel
Sanctuary Mandela Johannesburg
Sanctuary Mandela Hotel Johannesburg

Frequently asked questions

Are free cancellation options available at Sanctuary Mandela?

Sanctuary Mandela offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see near Sanctuary Mandela?

This hotel is situated in Houghton Estate within a short 8-minute walk of Nelson Mandela Foundation and also 16 minutes on foot from Killarney Golf Club. You'll also find Melrose Arch Shopping Centre and Sandton City Mall within a short drive.

Is parking available on site at Sanctuary Mandela?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Sanctuary Mandela?

Spa services at the hotel include deep-tissue massages.

Does Sanctuary Mandela include a casino?

No, Sanctuary Mandela doesn't have a casino.

Is there an indoor pool at Sanctuary Mandela?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sanctuary Mandela a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Sanctuary Mandela?

No, this hotel doesn't have a spa tub.

Does Sanctuary Mandela have a restaurant that serves breakfast?

Yes, Sanctuary Mandela serves free full breakfasts at Insights each morning.

Does Sanctuary Mandela allow pets to stay for free?

No, pets aren't allowed at Sanctuary Mandela.

Does Sanctuary Mandela have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sanctuary Mandela?

The closest major airport to Sanctuary Mandela is O.R. Tambo Intl. Airport (JNB), which is 14 mi away (28 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is around 17.2 mi away.

Can I book a room with a balcony at Sanctuary Mandela?

No, there aren't any guestrooms with balconies at Sanctuary Mandela.

Sanctuary Mandela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Bongi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and wish we could have stayed longer. This place is pure perfection, with a sprinkle of customisation that makes each individual guest feel special. Kagiso was our waiter for lunch and supper and very attentive. We will be back again!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Shekkola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of our stay was intentionally welcoming. From the welcome beverages to the bedside treat, we felt cared for every moment of our stay. The tour of the sanctuary allowed us to have an inside look into the life of Nelson Mandela. Each person at the sanctuary told us more about the beautiful history of his time there. We highly recommend a stay at the sanctuary to all who visit Johannesburg. The meals were exceptional and designed with a global perspective. Each dish has its own story. There is amazing variety.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the staff greeted us by saying, “Welcome Home”. I have never received such a warm reception of hospitality by a hotel. The dinner, the rooms, the staff, the jazz brunch, and the tour, were amazing!! I am already planning my next stay. My only regret, is wishing I knew about the hotel sooner.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle B, Douglasville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. I felt right at home. I would definitely recommend. The place is beautiful and very well made. I didn’t care for the dinner menu and the breakfast was served cold. I ordered pancakes and bacon. I would still recommend this lovely es. We celebrated our anniversary and they had some really nice for us when returning from dinner
Stayed 1 night in Jun 2025

10/10 Excellent

Janeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable Service by staff & Guest Relations. Top notch Restaurant. Exceptional breakfasts with your stay. Dinner cuisines & Cultural Experiences! History, wines & food ! Top Notch! Options are very plentiful , insanely delicious. Foods that soothes the soul . The ambience of the Boutique hotel is just simply Amazing! I will definitely come back Beds are super comfy. You will definitely get a goodnight nights rest . Housekeeping Superb !! Welcome drinks w/ a South African greeting is something one must witness. Attentiveness is on another Level of making sure their guest are treated with the upmost respect. I felt like the Queen that I am ! That’s what you will get coming back home . Thanks You Everyone for making my Gmom & my Birthday a very special & blessed day. Thank you Linda ! We love you 🇺🇸 If you don’t stay here, you can still visit the Restaurant with a reservation. Best dining experience!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent and attentive staff. Great breakfast and really tasty lunch. I highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious, spotless, and spectacular. I'd corresponded with Tumi, the manager, prior to my visit. She was warm and welcoming as was the woman at the front desk who greeted me when I arrived. The breakfast, which is included, is a la carte. I ordered several things, thinking the portions would be small. They were not. Everything was delicious (yogurt and fruit, eggs benedict) and the coffee (I take it black, no cream or sugar) was super. My only criticism was in regards to the restaurant dinner. I ordered chicken tangine which were two thighs in a tangine sauce. The thighs had so many bones and such little meat that I thought they were actually pigeon. The sauce was mediocre.
Stayed 1 night in Nov 2023

10/10 Excellent

AMY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the staff are amazing! We felt at home all the time, they take care of every little detail, cant recommend it enough
Stayed 2 nights in Dec 2024