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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
Suburban Johannesburg hotel connected to a shopping center, a quick walk to Melrose Arch Shopping Centre

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Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Breakfast, lunch, dinner served; garden views
Terrace/patio
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
2 bars/lounges
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym

Explore the area

View in a map
22 Whitely Street, Johannesburg, Gauteng, 2076
  • Place, Melrose Arch Shopping Centre
    ‪3 min walk‬
  • Place, Nelson Mandela Square
    ‪5 min drive‬
  • Place, Sandton City Mall
    ‪6 min drive‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪19 min drive‬

Room options

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

8.8 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 265 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

View from room

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Johannesburg

Located in Birnam, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is within a 5-minute walk of Melrose Arch Shopping Centre and within 15 minutes of other popular attractions like James and Ethel Grey Park. This 197-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym. It's connected to a shopping center in central Johannesburg and also close to Wanderers Stadium and The Wanderers Golf Club.

What's nearby

  • Melrose Arch Shopping Centre - 3 min walk - 0.2 miles
  • Wanderers Stadium - 13 min walk - 0.7 miles
  • Rosebank Mall - 4 min drive - 2.8 miles
  • Nelson Mandela Square - 5 min drive - 2.3 miles
  • Sandton City Mall - 6 min drive - 2.1 miles

Getting around

  • Rosebank Station - 8 min drive
  • Johannesburg Sandton Station - 12 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪The Grillhouse - ‬3 min walk
  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Protea Hotel Fire & Ice - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪tashas Cafe - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Suburban Johannesburg hotel connected to a shopping center, a quick walk to Melrose Arch Shopping Centre
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch features an outdoor pool, a 24-hour gym, and in-room fitness. If you drive, self parking is ZAR 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 760 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Minibars, coffee makers, and laptop-compatible safes are also standard. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free airport shuttle
  • Parking included
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8.4 out of 10, Very Good, 1,002 reviews
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The price is $91
Nov 7 - Nov 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Covered self parking on site (ZAR 50 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 for adults and ZAR 235 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference center (2,214 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 235 for adults and ZAR 235 for children
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Covered self parking fee: ZAR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Is free cancellation available at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on Oct 24, 2025 start from $129.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

This hotel is situated in Birnam within a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. You'll also find Rosebank Mall and Nelson Mandela Square within a short drive.

Will I be able to park at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, covered parking is offered for ZAR 50 per night.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a casino on the premises?

No, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch doesn't have a casino.

Is there an indoor pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and 2 bars.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a hot tub?

No, there isn't a spa tub at this hotel.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch serves a full breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel Fire & Ice by Marriott JHB Melrose Arch allow pets to stay for free?

No, pets aren't allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch though service animals are welcome.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

The closest major airport to Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is O.R. Tambo Intl. Airport (JNB), which is 23.7 mi away (31 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is around 16.2 mi away.

Are there rooms with balconies at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, there aren't any guestrooms with balconies at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch.

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 389 reviews
Rating 8 - Good. 135 out of 389 reviews
Rating 6 - Okay. 28 out of 389 reviews
Rating 4 - Poor. 18 out of 389 reviews
Rating 2 - Terrible. 12 out of 389 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ulrich

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All top
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and always helpful staff made this a great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very professional
Stayed 1 night in Feb 2025

8/10 Good

Dominic

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. A very good tidy clean hotel with a good breakfast. Rooms small'ish but good comfortable bed and clean Staff are helpful but unfortunately I did get my Bose Headphones stolen from my room during my stay so be careful with leaving valuables.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

Jerome

Stayed 2 nights in Jan 2025

10/10 Excellent

Jerome

Stayed 1 night in Jan 2025

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Holiday

Family holiday to kuger starting in Johannesburg, hotel and area is safe and excellent for walking around
Stayed 3 nights in Dec 2024

10/10 Excellent

INNOCENT

Stayed 7 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break

Lovely hotel staff are first class
Stayed 1 night in Nov 2024

10/10 Excellent

Prajeet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property!

Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Stayed 1 night in Nov 2024

2/10 Terrible

Olivier

Stayed 1 night in Oct 2024

10/10 Excellent

TARRYN

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Olumide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Stayed 2 nights in Oct 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely phenomenal. From the moment you enter the hotel every single person no matter the position is ensuring you are well taken care of. The front desk was so amazing. The dining room staff could not have been more accommodating. The servive was top notch and the food was incredible. The omelets were my favorite, cooked to perfection. The chef remembered my order the next day Impressive!!! The bellhops were very efficient and friendly. Try this hotel you will not be disappointed. Also the decor is straight out of a architectural magazine, very beautiful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Love it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

EM

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Stayed 4 nights in Aug 2024

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