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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Breakfast, lunch and dinner served
Front of property
LCD TV
Meeting facility
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
22 Whitely Street, Johannesburg, Gauteng, 2076
  • Place, Melrose Arch Shopping Centre
    ‪2 min walk‬
  • Place, James and Ethel Grey Park
    ‪8 min walk‬
  • Place, Wanderers Stadium
    ‪17 min walk‬
  • Airport, Johannesburg (JNB-O.R. Tambo Intl.)
    ‪28 min drive‬

Room options

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Johannesburg

Located in Birnam, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is adjacent to Melrose Arch Shopping Centre and within a 10-minute walk of other popular attractions like James and Ethel Grey Park. This 197-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym. It's connected to a shopping center in central Johannesburg and also close to Wanderers Stadium and The Wanderers Golf Club.

What's nearby

  • Melrose Arch Shopping Centre - 2 min walk - 0.1 miles
  • James and Ethel Grey Park - 8 min walk - 0.5 miles
  • Wanderers Stadium - 17 min walk - 0.9 miles
  • The Wanderers Golf Club - 4 min drive - 1.2 miles
  • Nelson Mandela Square - 8 min drive - 3.9 miles

Getting around

  • Rosebank Station - 9 min drive
  • Johannesburg Sandton Station - 14 min drive
  • O.R. Tambo Intl. Airport (JNB) - 32 min drive

Restaurants

  • ‪Mr. George - ‬4 min walk
  • ‪The Grillhouse - ‬2 min walk
  • ‪Tiger’s Milk - ‬4 min walk
  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Protea Hotel Fire & Ice - ‬1 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch features an outdoor pool, a 24-hour gym, and in-room fitness. If you drive, self parking is ZAR 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 760 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Minibars, coffee makers, and laptop-compatible safes are also standard. Change of bedsheets is available on request.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and in-room fitness.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property grounds
Johannesburg Marriott Hotel Melrose Arch
Birnam
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 194 reviews
$207 nightly
The price is $238
Jun 5 - Jun 6
Total with taxes and fees
Johannesburg Marriott Hotel Melrose Arch

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 6 km
  • Covered self parking on site (ZAR 50 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 for adults and ZAR 235 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Conference center (2,214 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Streaming fitness classes

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately ZAR 235 for adults and ZAR 235 for children
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Covered self parking fee: ZAR 50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg

Protea Fire Ice Melrose Arch Johannesburg

Protea Fire Ice Melrose Arch

Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg

Protea Hotel Fire Ice Marriott JHB Melrose Arch

Protea Fire Ice Marriott JHB Melrose Arch Johannesburg

Protea Fire Ice Marriott JHB Melrose Arch

Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch

Protea Hotel Fire Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Is free cancellation available at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch on May 29, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

This hotel is situated in Birnam within a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. You'll also find Nelson Mandela Square and Wanderers Stadium within a short drive.

Will I be able to park at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, covered parking is offered for ZAR 50 per night.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch have a casino on the premises?

No, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch doesn't have a casino.

Is there an indoor pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

There are many amenities for couples at this hotel, including champagne service as well as a garden-view restaurant and an outdoor pool.

Are there hot tubs at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have a spa tub.

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch serves a full breakfast each morning for a surcharge from its restaurant.

Will Protea Hotel Fire & Ice by Marriott JHB Melrose Arch allow pets to stay for free?

No, pets aren't allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch though service animals are welcome.

Are there connecting rooms at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

The closest major airport to Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is O.R. Tambo Intl. Airport (JNB), which is 23.8 mi away (32 minutes by car). Another top airport is Lanseria Intl. Airport (HLA), which is around 16.2 mi away.

Can I book a room with a balcony at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, there aren't any guestrooms at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch that offer a balcony.

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 226 out of 427 reviews
Rating 8 - Good. 140 out of 427 reviews
Rating 6 - Okay. 29 out of 427 reviews
Rating 4 - Poor. 19 out of 427 reviews
Rating 2 - Terrible. 13 out of 427 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Zandra

Liked: Cleanliness, staff & service, amenities
We loved the hotel , well decorated and the ambience was a cool vibe , the staff were super friendly, the food was amazing too
Stayed 1 night in Feb 2026

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Everything was great and service was even better. Only "negative" was access to parking at night. No directional signage .
Stayed 3 nights in Feb 2026

10/10 Excellent

Verona

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff where fantastic
Stayed 10 nights in Jan 2026

10/10 Excellent

Verona

Business traveler
Liked: Cleanliness, staff & service, amenities
Fantastic staff
Stayed 17 nights in Jan 2026

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities
The exceptional staff - they were friendly, well trained, and helpful. Breakfast was very good. The area is one of the best in Johannesburg. I can't believe this Hotel currently only gets an 8.6 on Hotels.com it deserves a 9.0.
Stayed 2 nights in Jan 2026

10/10 Excellent

BASHEERA

Stayed 4 nights in Dec 2025

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Hotel very modern, centrally located, close to many great bars and restaurants. Reception was well manned and happy friendly staff welcomed me on my arrival. Lift to my fifth floor room was securitly controlled by room key. Lovely well decorated room with great shower and views of surounding Christmas decorated streets. A tasty buffet breakfast was taken every day of my stay and the bar provided me with delicious drinks after a busy day. I would like to thank the management and staff for running a great ship. I will definately be coming back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joe

Stayed 4 nights in Nov 2025

10/10 Excellent

Alka

Liked: Cleanliness, amenities, property conditions & facilities
I was upgraded to the Marriott and the staff were great efficient and so helpful. The rooms are big, spacious and clean.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage en couple en Afrique du Sud. L’hôtel se trouve dans un quartier sur. Plusieurs magasins et restaurants à proximité. Le petit déjeuné est excellent. La chambre était super propre. Le Wi-fi fonctionnait à merveille.
Stayed 1 night in Oct 2025

10/10 Excellent

Roslyn, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, professional staff. Room above average. Food above average. In general, excellent
Stayed 3 nights in Nov 2025

8/10 Good

David

Stayed 5 nights in Oct 2025

10/10 Excellent

Youngran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was in a perfect location, the breakfast had plenty of options, and the room was very comfortable and spotless.
Stayed 2 nights in Oct 2025

10/10 Excellent

Saida Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a really good variety and not the traditional breakfast. Staff were very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Badiri

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing with plenty of healthy choices. Specialty coffee as well all included. Service was excellent with friendly efficient staff. Definitely stay again.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall apart from a really small and poorly equipped gym. Would definitely stay again.
Stayed 5 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Music

The services were excellent. However the trance music in the common areas was way too loud, impeding even normal conversation. I would expect a hotel dedicated to old Hollywood would play big band and jazz music. just saying.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chengeto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Corrin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must say the property is good and standard Protea but the staff are EXCEPTIONALLY good. It was a pleasure with the level of service from every one of them. Recommend highly
Stayed 1 night in Aug 2025

10/10 Excellent

Claudie

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in the middle of everything!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ulrich

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All top
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and always helpful staff made this a great stay!
Stayed 3 nights in Mar 2025

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