Jun 22 - Jun 23
The hacienda is beautiful but a couple of issues could improve. The service isn't great, went by the pool at 10am and they were out of towels. Took them about 20 minutes to get me clean towels after asking 5 different staff members. The pool I feel is not suficiente for the number of rooms they have. ...
Jun 23 - Jun 24
Property is a little off the beaten path and requires you to pass through a couple gate guards but the plus side is you are not about to be disturbed by people who don’t belong there. Very nice place and friendly staff. Only down side was the Kabuki Theater was closed due to renovation.
Jun 17 - Jun 18
Reservation wasn’t done and fully paid. And instead of giving service they were arrogant in the phone and said the problem was Orbitz. They suck!! Orbitz should get them out of their platform. Fist and worst experience out of town all hotels booked and arriving to a family wedding. They really ...