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Sheraton Jinan Hotel

4.5 out of 5.0

Recent guest reviews

Excellent hotel and service in jinan. Rooms are spacious, modern and super clean. Hotel facilities are great and breakfast buffet is very good with many healthy options Only drawback is staff's English is problematic especially at the bar area.

For staying at Jinan city of Shandong province in China, Sheraton Jinan Hotel is one of the best for room quality and food arrangements. However, its location is somewhat far off from the main city centre and that could be a problem if you want to get involved in city activities.

I stayed 2 nights in November in this hotel on a business trip Here is what I liked: + Rooms are equipped according to international luxury standard + Breakfast is really good and caters to international travellers as well + Hotel is located directly in the olympic parc with many restaurants nearby Points to improve: - At reception the staff don't really speak English - Staff at reception are focussed on standard processes - if you have a non-tandard problem they cannot help you (also because of language skills) - The room has no heating - in November and December it gets pretty cold - Same in the bar area - too cold in November

Location - far from airport but near to business district of Jinan. 15mins in wee hrs to airport. Service - fast check in provided you have the rsvp nbr. Check out is also fast but they have a habit to deduct from your cc deposit and get you to sign an authority letter for release of fund.. very paperless until i need to get my china supplier to fetch me the official receipts. Room - nothing you can complaint about. Huge and roomy... good bathroom. Relatively new furnishings. Nice bed. Area - opp a big stadium and taxi drive told me will be a busy place if there is sport events or concerts. Not many eatries around the hotels. Overall impression is pleasant.

This hotel offers a good standard for Jinan. Nice big rooms, comfortable beds, good shower and reasonable service. Well located next to the sports arenas and plenty of good restaurants nearby. Restaurants on site are reasonable but expensive by Jinan standards. Solid hotel choice.

Hotel used to be benchmark in cleanliness, and attention to detail. Now this is no longer the case. Management lounge utilities, cutlery, coffee machine, juice pots, etc generally are quite smudgy and not well cleaned. The rooms are after a few years still good, however also not clean as before. Taps have lime stone marks, showers show signs of fungus on the edges and corners. I ordered room service and it did not include all utensils needed to eat. I ordered 2 breakfasts, but no plates etc available so that we could eat. Also, coffee pots were dirty, cappuccino just filled in a smudgy pot. Not good. I stayed in the hotel for 2 years as a long stay guest and was really disappointed that the standard had dropped negatively. Pity! Hope this review will help to get the place back on track. Staff were very friendly and helpful. Also I received a complimentary upgrade, which I appreciate very much. Still, comparing to the past, a higher level must be expected. Jia yo!

I stayed one night on business. While nothing exceptional, it was everything you would expect from a Sheraton hotel. Good facilities, good room, good service. I wouldn't deliberately select this hotel, but happy to stay there again.

The moment you enter this hotel you know it will be a good stay. All the public areas are grand and huge. The rooms are big, luxurious and comfortable. The service is very good and in my multiple stays at this hotel I have never experienced any problems. I will be returning many times for business trips and I will not be tempted to try any other hotel.

Not the best Sheraton and not much exceptional about this hotel. Overall it is several clicks below 5 Star. Price is not bad. Definitely very quiet, large and comfortable rooms. Super comfy bed. Nice sized bathrooms. The high floors have a decent view. The internet in the room and in the lobby was sufficiently fast. Nice decor and courteous staff. The breakfast buffet was a BIG disappointment, as was the dinner buffet. And you know, starting with a bad breakfast can ruin your day. Maybe it was just bad for a foreigner, as the local guests did seem to like the food, but one person in our party got very sick about 1 hour after breakfast???? I stayed for 2 nights and probably will stay here one more time to make sure that my experience wasn’t an exception, as I can’t say too many bad things about other Sheraton Hotels around the world. I hope this isn’t the best Jinan has to offer.

Great Hotel,courteous staff,I am a vegetarian,so managed to get veg fried rice.Breakfast choice for vegetarians is less and also since my breakfast was not included in my room tariff,the hostess would as always guide you to your table and then,it's hard to grab a plate or get a coffee until the bill for breakfast is signed to your room or paid....quite strange,but true.The rooms are neat and clean and the Spa is a must try!!

No 8 Long Ao North Road Jinan Shandong

Located within a mile (2 km) of CaiGongShi JiNianGuan, Sheraton Jinan Hotel is within 2 miles (3 km) of XiGu HuiGuan. This 4.5-star hotel has 410 rooms and welcomes guests with 4 restaurants, an outdoor pool, and an indoor pool. It's near the airport and also near Jinan Zhongshan Park and DongFang XianDai YiShuGuan.


Dining

There are ample dining options with 4 onsite restaurants, including Feast, which has garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All 410 soundproofed accommodations feature sitting areas. Guests can expect wired Internet, free WiFi, and 42-inch LCD TVs with satellite channels. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

Sheraton Jinan Hotel features a nightclub, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle for CNY 300 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Club Room

King 1 | Twin 2 | Sleeps 3

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Superior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 360 reviews