- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, JCB International, MasterCard, and Visa.
- The hotel provides transfers from the train station (fees apply). To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Registered guests are the only ones allowed in guestrooms.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
Sheraton Jinan Hotel
4.5 out of 5.0
91.0% based on 403 reviews
Recent guest reviews
Stayed for 2 nights in a club room on 20th floor. Rooms and bathrooms very high quality and large. Views across the Olympic venues was amazing ! The food and drink options in the executive lounge on level 22 were very good and a good place for a quick breakfast. Lobby bar had great service as well
Clean, quiet, modern considering Jinan is not a tourist hot spot. Good food selection, but not fancy or tasty enough for most travellers. WiFi free but slooooow. Huge executive lounge with decent food and drink. Good place to chill out cheaply for a few days.
The rooms are spacious, luxurious, the bathrooms are also big. The location is 30/40 minutes away from the city center , the nearest mall is 15 minutes away. Good experience during my 3 days stay. Good English speaking staff.
I have stayed at the Sheraton Jinan a number of times and it is always an enjoyable experience. The rooms are well laid out, comfortable and clean. The staff are friendly. It has everything that you need - restaurant, buffet breakfast, bar, tea specialist, business centre and ATM to withdraw cash. Very nice hotel. Highly recommended.
My colleagues and I were received by the Duty Manager upon our arrival; she was very nice, professional, helpful and speaking a perfect English. The rooms were perfect, clean and very well equipped. I did not use room service but did use the laundry service which was rapid and very efficient. I found the prices in the restaurants and bars a bit expensive, but it is to be expected in a hotel of that standard.I will definitely stay at the Sheraton Jinan Hotel on my next trip!!
Lobby is nice and check in service is speedy and friendly. Rest went downhill. The room I checked into needs thorough cleaning of the sink area. There were dusts on the counter and around the cups. Mirror was not wiped properly. Maybe this room had been left vacant for too long. Complained about my room and they immediately switched me to another room on a higher floor and with a nicer view. They were not defensive and apologized right away. Also sent me a fruit platter. Breakfast on the house as well. Wrong decision to have buffet dinner. My first time not really able to sink my fork into any of the 30+ hot/cold dishes other then a piece of grilled lamb chop. The entrees were really not that appetizing. Thankfully, buffet also came with mini hotpot. So I cooked some veggies and had some sliced beef/lamb for dinner.
sheraton in jinan is my best choice always when i travel in province shandong, no matter on business or holidays with my family. the hospitality of the hotel staff makes me feel like being at home there! the facility and the surrounding (the olympic stadium) is perfect too! the service at executive lounge is very nice too.
I stayed in the Seraton Hotel-Jinan several times and each time it feels like coming home. The hotel and the rooms are clean and in very good conditions. All of the stuff are very friendly and always striving to give the best support to their guests. I can't await to have the next amazing stay over there.
Here I am again back to this hotel.. I got a upgrade to club room and the review as follows:- 1. Bed - king size upon request. 2. Aircon - quiet and nice 3. Soundproof - still can hear a little noise from upstairs. 4. Bathroom - tub with standing rain shower head. 5. Working desk - huge with good internet connection and intl plug socket point. 5. Space - huge and can dance... Overall - i came back again, isnt it? :)
I have stayed in this hotel every time I visited Jinan during the past 3 years and it was always a good place to relax after long days of business negotiations. Actually the hotel is located in the suburbs so the neighborhood is quiet and it is not easy to find a variety of restaurants or bars. However, the hotel restaurant offers a variety of dishes as well a buffet which is perfect. I have stayed both in the normal guest and executive floors and in my opinion the extra cost for the executive floor is something you'd better keep in your pocket. The housekeeping is perfect and does what it is expected to do. The hotel also provides free wifi in the room and lobby which is just ok. There are also gym, sauna and pool in the basement floor which are perfect.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool and indoor pool
Located in Lixia District, Sheraton Jinan Hotel is within a few miles (5 km) of sights such as Shandong Stadium and Baotu Spring. This 4.5-star hotel has 410 rooms and welcomes guests with 4 restaurants, an outdoor pool, and an indoor pool. Quancheng Square is also 2.8 mi (4.6 km) from the hotel, which is near the airport.
Dining
There are ample dining options with 4 onsite restaurants, including Feast, which has garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
Rooms
All 410 soundproofed accommodations feature sitting areas. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
Property features
Sheraton Jinan Hotel features an indoor pool, an outdoor pool, and a health club. There's free parking and a train station shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
91.0% of guests recommend this hotel
Total of 402 reviews
