Grand Mercure Jinan Sunshine3.5 out of 5.0
Recent guest reviews
If you don't want to spend a lot of money, and you don't mind to be a little bit far from shopping centres, this is a place for you. Fast Wi-Fi, nice room, good service, good breakfast, OK dinner buffet with live music.
Nice hotel with modern clean rooms. My room had view over street with bridge and residental area and in the back mountains. Frontdesk staf is very friendly and helpfull but nobody is speaking good English. Breakfast in the hotel is incl. And with a lot of choice but missing the typical European breakfast with Bread and croissant etc.
Stayed one night and felt quite comfortable. Big room equipped with all you need. Breakfast in revolving restaurant very good. Asian as well as western. Highly recommended is also a visit to the Italien restaurant. Very good food and nice wines. I will come back
We stayed three nights at the Grand Mercure. It is a very good, modern and well run hotel. The rooms were comfortable, the wifi was decent and the staff helpful. I loved the beer garden! However Jinan is a huge city and the Grand Mercure is a bit out of the way. If you have a car then no worries but really you can't walk or find public transit to anything easily. Good business hotel.
Nice hotel for its class. Front desk service is very good. Location a bit out to the city centre. Surrounding eatery places is limited, very little choice. I would say it is for business hotel not for leisure.
Some of the most courteous and helpful staff I've had the pleasure of interacting with. Nice rooms although typical Chinese style where there seems to be a lack of a locking door on the bathroom, replaced by frosted glass doors which is a pattern at a number of hotels I've seen. Stayed here for business for a few nights and don't regret it at all. One of the best hotels I've stayed at for friendly, polite and helpful staff. The concierge service was fantastic here, honestly the staff make this hotel as they go out of their way to help you. Needed to buy train tickets for my trip out of Jinan and they arranged it all, asked some other random questions about buying various things from the city and the staff came up to the room, rang their own friends who may be able to help advise me further and really went above and beyond anything that I expected. Hotel is nice, modern, clean, nice sized rooms, internet was okay as far as I remember. Go for the breakfast option I'd say, nice healthy selection with cereal, eggs, omelettes, fruit, croissants, pan au chocolat, waffles, pancakes etc. I wasn't in Jinan terribly long and neither did I see any of the sites so I'm not sure how good the location is for leisure purposes, it seemed pretty accessible though as there was a busy road across from it and taxis are so cheap in China in general that I doubt getting anywhere would be so expensive. When I'm back for business I'll definitely be staying here again.
I always look forward to my stays at the grand mercure. Especially in the summer when the BBQ is open. The rooms are spacious. Like most Chinese hotels, there are some drawbacks. Occasional smell in the bathrooms. Trouble with the A/C or heat during certain times of year. The hotel is on a noisy road so request an upper floor or west facing room. There are a few malls nearby, and many places to walk. The staff is friendly and English is spoken fluently by quite a few of them.
Holds the standards of Grand Mercure Hotels and actually even better than some of the Shanghai Grand Mercures. Rooms are very gracious in size, clean and comfortable. Really all you need for a comfortable stop over on business. We had a burger for dinner, instant burger patty so not great but for China everything was reasonable.
I was suppose to arrive at Jinan late evening but due to aircraft technical issue, I was not able to catch the flight and could only arrive the next day. Concierge staff was kind enough to allow me to cancel the airport pick up and rebook the pick up for the next morning once I had receive news on my flight schedule. They had put a note to concierge team and the staffs knew about my case when I finally called them at night. Pick up was swift and staff was already waiting with a signboard with my name. Upon arrival, check in was swift and they were kind enough to upgrade my room FOC. There were some miscommunication for the invoice needed but customer service was quick to apologise for the misunderstanding have it emailed to my account after I send in a request. Good job! Room Nice and elegant. Clean and comfortable. Bed was very comfortable and shower, sink and toilet area are all separated. Location A short walk down the hotel there is a shopping mall with Walmart supermarket in it. If not mistaken, there is also a cinema nearby. Concierge staffs are more than happy to help you get a cab with a card bearing the taxi number plate. Staff Very helpful, polite and friendly. Big thank you for giving your best in making guest have a memorable stay. Breakfast Nice local and western food variety. However, breakfast area could do with some changes to the layout. Many of the tables are 6 seaters and it's quite awkward to sit with a huge group of people you don't know. I think the hotel has a BBQ dinner but I did not try out. Looks nice though. Will definitely choose this hotel again when I'm back to Jinan.
Just finished my short trip to Jinan. Stayed in Grand Mercure just one night and overall impression is very good. So far it is the best Grand Mercure I stayed in China. Smooth check in, they gave me 26 floor double room (top floor). The room is really nice, clean (after staying in few GM in China and reading reviews was expecting dirty carpets), but no any stains at all! AC is functioning OK, well it took some time to set the temp I want, but I made it. The bed is comfy, had pretty good sleep. TV includes international channels. Cannot really evaluate location as arrived in evening from train station on car and in the morning went to airport. But it seems to be quite central. At night tried in-room dining. Well they brought it quite fast but the taste of chicken curry was much lower my expectations. And one more thing I did not really understand - minibar fridge is empty... Quite strange for hotel positioning itself as 4.5 or even 5 stars... And when I tried to order diet coke thru room service they didn't have any... This part from my point of view needs to be improved. The breakfast is good, large variety of food, quite fresh and tasty. The staff in hotel is very nice, very polite and supportive. When was checking out was told that during my rush out to the car to airport forgot around 500 cash in the room. Brought downstairs to me very quickly, thanks very much. Recommended place of stay in Jinan.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 83 reviews