Hyatt Regency Jinan4.5 out of 5.0
Recent guest reviews
World of Hyatt, One of the most OUTSTANDING Benefits and rewards ever been made. Hyatt Regency, Jinan, China I called it "My Kingdom" Thank you for the outstanding services. You will love it. Job well done.
I am a Gold Card Member of Hyatt. I stay at Hyatt Regency , Jinan whenever I am in town , since last ten years . The services have gone from bad to worse.On my last visit , I had reported that my room got flooded because of a leaking shower, poor maintenance....wonder what happened after that - nobody informed me I decided to give it one last chance ( Room no 1721) . I had accumulated some miles , and I went t the front desk to claim some of it. The person at the front desk ( lets call him Mr.A) was too busy to even look up from the laptop, and despite having reminded him , he kept pounding away at his lap top, oblivious to my standing in front of him . Without looking up he condescendingly asked what i wanted . When I told him that I wanted to claim miles , he wrote out a telephone number and asked me to call them for help.( without even looking up) . It was only when I expressed my irritation that he looked up and called the number. .......he goofed up again . Next morning I discovered that he had conveyed wrong information. One Ms. Meisha was at hand to help. She spoke fluent English, had good command of her work and wonderful person. Had it been left to Mr.A, the whole episode could have turned ugly . It was because of her intervention that the matter was sorted out .
Excellent Hotel would definitely go back Service was exceptional and staff was very helpful. The food was really really really really really really good I’m not one to leave reviews so that’s why I added a couple extra really’s Yeah, super nice hotel.
This is my second time to celebrate our 50ths: Kevin provided us with two room suites : spacious and very comfortable room to enjoy our anniversary: he also provided the best cake, so yummy we consumed it right away! Stephen, Jack all the front desk steps are exceptionally helpful so as Regency Club staffs! Foods at both Market cafe and the club were excellent with great choices. Thanks to Kevin, by proving a courtesy car,our moving around in town was not only convenient but also time efficient including train station pick up. Thanks again to Kevin and his staff, this exceptional and pleasant stay will be long remembered as the best trip to celebrate our anniversary. I highly recommend this hotel if you looking for central location, exceptional service and great foods in Jinan! We will definitely return to this hotel just to enjoy home away home! All the best to dedicated staffs in the hotel!!!
I recently visitied Jinan on business. The Hyatt Regency was in a great location, the rooms were clean and the restaturant buffet was excellent. The concierge was most helpful organising taxis on a number of occasions which would have otherwise made some travel difficult.
Stayed second time at Jinan in August 2017. This time preferred their Club room due to the Club Lounge facilities. Location wise this is an excellent property right in heart of Jinan. The staff was excellent, English communication was not a problem and went out of the way to get me Vegetarian food. Keep it up
Things just don't seem to improve in this luxury hotel. Reception is still like a visit to a police station , no smiles, no signs of recognition . Food menu remains unchanged . What horrified me this time was the poor maintenance and house keeping . They do give you a complimentary fruit bowl but no knives . In the room I was staying , there was huge huge stain in the outer barh room, the ceiling shower was not working. ...but there was plenty of water dripping from the ceiling inside the room ( I took a video of the water dripping and showed it to them)
First time in Jinan and had a trouble to find this hotel and driver over charged me and mentioned to MOD Kevin, director of rooms. He was very helpful and regency club staffs are fabulous: happy hour food was great. This place is capital of shandong province and also home of Confucius father. Highly recommend this city and hotel!
Cantre located, walk distance to main attratives and CBD area. With a reasonable price. Anyway the serive is OK (Wanda Standard, don't expect too much) 位置在市中心,去各大景点和主要商务区都很方便 而且价格并不贵,对比地段较偏的喜来登和希尔顿，性价比不错， 万达系向来服务过得去就是了
Delivered the Hyatt expectations. Spacious bedroom, and bathroom. Furnishing in the room looked great, carpet is clean - one of my pet peeves in almost all hotel rooms with stained carpet in China. Buffet breakfast was more than satisfactory. Wait staff was attentive. Definitely will select this hotel if returning to Jinan.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Shizhong within a short walk of Baotu Spring, Hyatt Regency Jinan is within a mile (2 km) of Quancheng Square. This 4.5-star hotel welcomes guests with 343 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour health club. It's in central Jinan and also close to Shandong Stadium and Xiting Spring.
Enjoy dining at Jinan Palace, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with breakfast, served for a fee from 6 AM to 10 AM.
All 343 soundproofed rooms feature MP3 docks, refrigerators, and minibars. Guests can expect 42-inch TVs with satellite channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and bathrobes. Coffee makers, free newspapers, and free bottled water are other standard amenities.
Guests of Hyatt Regency Jinan enjoy a full-service spa, an indoor pool, and a 24-hour health club. There's free parking, and an airport shuttle (available on request) for CNY 450 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 10 meeting rooms.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 149 reviews