Hotels with Casino in Jaisalmer

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Sep 19 - Sep 20

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Sep 20 - Sep 21

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Jaisalmer hotels essential information

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5/5 Excellent

"Beyond EXCEPTIONAL - truly one of the best world-class hospitality and true to the Rajasthani ‘padharo sa’ spirit. Don’t have words to explain how they orchestrate everything - from delighting you in your room with special treats and service to offering special treats in the restaurants and going above and beyond in everything a guest wants to do. They don't nickel and dime you and keep trying to add value to your stay. We have traveled across 25+ counties and don’t think we have come across this level of genuine care that a resort has ever offered. They treat you like you are family. We had an incident where one of the kids in our group got injured and had to be taken to the hospital (100% our fault). The hotel staff arranged transportation right away and helped us navigate the care - it was truly comforting to have them support us and show proactiveness in their overall approach. Again, they go way above and beyond what may be excepted. By the end of our 3 day stay, we knew many hotel staff by their names including Pranav, Harsh, Jalal, Latif, Pandit ji and many others. The spa is one of the BEST I have seen - great therapists and amazing environment. If I could give 10 out 5 stars, I would. We will definitely come back - hoping to come back as soon as we can plan to be back in Rajasthan!"

A verified traveler stayed at Suryagarh

Posted 5 days ago

4/5 Good

"The hotel is good but the service and amenities are a far cry from a 5 star. It doesn't live upto the ITC 5 star standards. We had been put into a room which wasn't set up. Had a broken shower which wasnt checked before handing the room and the problem couldn't be fixed. Finally past midnight we were moved into another room and the service was unacceptable when we had a very long tiring journey with young kids who just wanted to shower and sleep. The staff is polite and courteous but inexperienced to handle a 5 star property. The breakfast service was excellent with a large spread and delicious food. Excet for the initial handling of the situation, it was a pleasant stay but not thee quality you expect for a 5star property. Its a good 4 star hotel. Thank you."

A verified traveler stayed at Storii By ITC Hotels Jaisalmer

Posted 3 weeks ago

5/5 Excellent

"We had a wonderful stay at this hotel. The room was exceptionally clean, comfortable, and well maintained, with everything I needed for a relaxing stay. Housekeeping did an excellent job each day, and the room always felt fresh and welcoming. The service throughout the hotel was outstanding. Every staff member I interacted with was friendly, professional, and genuinely eager to help. They went above and beyond to make sure my stay was comfortable and enjoyable, and their warm hospitality made a lasting impression. Unfortunately, the room arranged for my driver was not comfortable or up to the same standard as the hotel. Because of this, I had to book a different hotel for my driver to stay overnight. I hope the hotel considers improving the quality of driver accommodations in the future, as it would make the experience much better for guests traveling with drivers. This small improvement would further enhance an otherwise outstanding stay. Overall, I highly recommend this hotel to anyone looking for excellent accommodations, exceptional service, and a welcoming atmosphere. I would gladly stay here again and truly appreciate the outstanding experience provided by the entire team."

A verified traveler stayed at Jaisalmer Marriott Resort & Spa

Posted 3 months ago

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