Hotels with Casino in Jaisalmer

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Sep 28 - Sep 29

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Sep 29 - Sep 30

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5/5 Excellent

"We loved our stay at Suryagarh and it exceeded our expectations in every way possible. Right from checking in, where we felt like royalty, to the spaciousness and cleanliness of the rooms to finally the staff (from housekeeping to the cafeteria to the pool) who were extremely professional and always went the extra mile to ensure our comfort and make us feel at home. The buffet breakfast was sumptuous and every item that we had for dinner was delicious and served very tastefully. In short, right from the decorations to the manner in which food items were served was royal without becoming garish. Every single staff member deserves mention, but I would like to especially mention Paramjeet, Latif, Jalal, Rahul B, Vanshika and her team for their exemplary service, as well as Rahul U, Grace and Sandhiya for making our stay very pleasant. Also, the immaculate lawns and landscaping were very tastefully done. We definitely didn’t get to spend enough time, looking forward to our next trip to Suryagarh very soon🙏"

A verified traveler stayed at Suryagarh

Posted 17 hours ago

4/5 Good

"The hotel is good but the service and amenities are a far cry from a 5 star. It doesn't live upto the ITC 5 star standards. We had been put into a room which wasn't set up. Had a broken shower which wasnt checked before handing the room and the problem couldn't be fixed. Finally past midnight we were moved into another room and the service was unacceptable when we had a very long tiring journey with young kids who just wanted to shower and sleep. The staff is polite and courteous but inexperienced to handle a 5 star property. The breakfast service was excellent with a large spread and delicious food. Excet for the initial handling of the situation, it was a pleasant stay but not thee quality you expect for a 5star property. Its a good 4 star hotel. Thank you."

A verified traveler stayed at Storii By ITC Hotels Jaisalmer

Posted 1 month ago

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