The views from the hotel are amazing! Truly breathtaking... However, the staff was VERY slow and not attentive. Also, the room had dust ,dead bugs and the hallways had broken picture frames. Not sure if it was because of Covid and reduced staff, but it really does it matter - the customers pays the same rate, so you do expect what you are promised.
The infinity pool 1000 feet above the ocean is unparalleled... and absolutely amazing. The 4-person above ground hot tub was absolutely not. Staff was great, food was above average, outdoor ocean view balconies were stunning, and the hotel grounds were really pleasant, but rooms were outdated. In short, I was a little disappointed as it didn't quite live up to the photos online.
The restaurant was not what I expected for a five star hotel, very high prices for the food offered.
Unique location, well thought beautiful architecture and infrastructure, breathtaking views from private balcony, restaurant, wonderful spa, infinity pool, private beach, and friendly helping concierge Laura. The owner did a great job and put his soul in building this jewel for the world! Feels very exclusive and private. We saw monkeys and macaw right from the balcony. Staff is friendly, however, they don't change sheets on the beach the night before and there was nobody at 9AM to give us towels. Also, we had to wait pretty long for dinner service and got not fresh shrimp once. But all the other food, including breakfast was wonderful.
Great quiet hotel with breath taking views. Beautuful grounds and pool. Staff were very helpful and treated you like you had your own private staff at all times
The reception staff is so uptight. No smiles, no warm welcome. The general manager who is French is an absolute jerk. It is a pretty hotel with some beautiful views. But honestly it is Costa Rica. You can watch a better sunset at the beach. This hotel is absolutely overpriced for the experience. I might consider staying here again if it was not for the French General Manager. Treated my friend horrible - cursing at her and threatening to call the police while yelling "have fun with your son in jail". This was due to an issue with the payment, even though they had secured a payment at this point. They locked the gates and would not let the transportation van out. Absolutely horrifying- especially for a child. This place was talked up to me for my wedding - but it was not worth it. If I had a do over I would have my wedding elsewhere. DO NOT waste your money here.
Masterful location for the ultimate get-away. 5-star luxury hotel and as close as you can get to the forest and its natural habitats...!!!
My husband and I stayed for two nights in a room overlooking the ocean. The room was beautifully appointed and the view breathtaking. Staff was helpful and friendly. The hotel's private beach is just a short ride away, and a shuttle is provided. All necessary amenities are provided at the beach (bathroom, drinks, snacks, towels, etc). We really had a great couple of days there.
Heaven on earth ! If you are looking for a retreat or a place to relax after you've had your share of Costa Rican adventures Villa Caletas is the place to go. The staff is very attentive to your needs. The food is great. From their amphitheater you have the best view of the town to watch the sunset ! And if you haven't had enough adventures, they offer several tours form the hotel.
Amazing Boutique Hotel with a magnificent view of the Pacific Ocean. Hotel is situated in a hill where you can amaze your eyes with one of the most beautiful views in Costa Rica. The hotel is a trip to a French elegant place, along with pools that connect with the ocean. Keep in mind you'll have to claim stairs there are several steps around the property due to the hill location, but if that's not a problem is totally worth the visit. The service is Costa Rican kindness at its best! The most amazing staff!
Hotel Villa Caletas is located 3.1 mi (4.9 km) from Canopy Vista Los Suenos Adventure Park and within a 10-minute drive of Hacienda las Agujas. This 4-star resort welcomes guests with 45 rooms and conveniences like a full-service spa, a private beach, and an outdoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served each morning for a fee.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard.
At Hotel Villa Caletas, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for USD 60000 per vehicle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, a conference center, and express check-in.
The views from the hotel are amazing! Truly breathtaking... However, the staff was VERY slow and not attentive. Also, the room had dust ,dead bugs and the hallways had broken picture frames. Not sure if it was because of Covid and reduced staff, but it really does it matter - the customers pays the same rate, so you do expect what you are promised.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
The infinity pool 1000 feet above the ocean is unparalleled... and absolutely amazing. The 4-person above ground hot tub was absolutely not. Staff was great, food was above average, outdoor ocean view balconies were stunning, and the hotel grounds were really pleasant, but rooms were outdated. In short, I was a little disappointed as it didn't quite live up to the photos online.
Dear Guest, We sincerely appreciate you taking time to provide your valuable comments and feedback relating to your stay with us. Your helpful comments are appreciated, and will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
The restaurant was not what I expected for a five star hotel, very high prices for the food offered.
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Unique location, well thought beautiful architecture and infrastructure, breathtaking views from private balcony, restaurant, wonderful spa, infinity pool, private beach, and friendly helping concierge Laura. The owner did a great job and put his soul in building this jewel for the world! Feels very exclusive and private. We saw monkeys and macaw right from the balcony. Staff is friendly, however, they don't change sheets on the beach the night before and there was nobody at 9AM to give us towels. Also, we had to wait pretty long for dinner service and got not fresh shrimp once. But all the other food, including breakfast was wonderful.
It is great to know that you had a good time in our Hotel, we are always trying to improve our services to make our guests happy. Thank you so much for your feedback, we do appreciate it!
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
Great quiet hotel with breath taking views. Beautuful grounds and pool. Staff were very helpful and treated you like you had your own private staff at all times
It is great to know that you had a good time in our Hotel, we are always trying to improve our services to make our guests happy.
The reception staff is so uptight. No smiles, no warm welcome. The general manager who is French is an absolute jerk. It is a pretty hotel with some beautiful views. But honestly it is Costa Rica. You can watch a better sunset at the beach. This hotel is absolutely overpriced for the experience. I might consider staying here again if it was not for the French General Manager. Treated my friend horrible - cursing at her and threatening to call the police while yelling "have fun with your son in jail". This was due to an issue with the payment, even though they had secured a payment at this point. They locked the gates and would not let the transportation van out. Absolutely horrifying- especially for a child. This place was talked up to me for my wedding - but it was not worth it. If I had a do over I would have my wedding elsewhere. DO NOT waste your money here.
Thanks for staying with us. We do appreciate your feedback. We keep working hard to make our guests happy
Masterful location for the ultimate get-away. 5-star luxury hotel and as close as you can get to the forest and its natural habitats...!!!
Dear Alex Good Afternoon! Thanks for your coments , Edson
Dear Guest, Thank you so much for your review. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.