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Recent guest reviews

Well trained staff and cleanliness

Rooms are very small. No couch in the room. Staff did not make you feel welcome at all. He never greeted us when we approached the desk to check-in. He just sat at the desk. We tried to phone the front desk multiple times to request a rollaway but no one ever answered the phone. Glad it was not an emergency. Rollaway was very outdated and they brought us a mattress cover, a pillow with no pillowcase and a blanket but no sheets. Even when we checked out, the girl at the desk acted as if she was bothered that I stopped at the desk to checkout and get a copy of my receipt. Customer service was definitely lacking at this hotel. Don’t know that I’d stay again unless I couldn’t find something else in the area.

Comfortable, clean, efficient check in, nice breakfast

Clean and Nice rooms close to the beach. Check in was easy

Welcoming staff, and very comfortable bed and pillows!

Convenient location with nicely organized spacious room.

The bathroom show was very nice but dirty especially around the door and frame. Looked like it hadn’t been touched in weeks - grimy!

Very friendly and helpful staff. Room was great. Breakfast was very good.

Clean room, friendly staff and a good breakfast! Lobby was under construction but not an inconvenience.

Nice hotel near the beach. Friendly staff. Nice breakfast.

Nice hotel about half mile from beach and close to restaurants and events.

Very satisfying stay where all staff went the extra mile to ensure our stay was a most enjoyable one.

Check-in was at 3pm but I called at 8am and spoke to Ms. Abigail and explained to her that I was traveling 2 hours to visit Jacksonville for Valentines Day and wanted to have room decorated for my girlfriend before we actually drove down to stay the night. She rushed housekeepers to clean room and actually let me check-in at 12 so I could get done with what I needed to do. Room was also very clean to be rushed. Overall entire experience was awesome. We will definitely stay here again if in Jacksonville again.

We only stayed 2 nights. Took our granddaughters to the beach and Adventure Landing. The kid enjoyed the pool and the breakfast was very good.

Great hotel and close to the beach. The rooms were big and roomy and the beds were comfy. Would recommend this hotel to our friends and family!

The warnings in the area where concerning but over all was a nice stay

Our stay started with their computer being down and them not being able to check us in. It wasn't until an hour later, when I asked them to cancel the reservation, that they miraculously had a room available. The elevator stopped working making it a multiple trip up and down the stairs to check out and get our luggage in the car. Breakfast was not what I have come to expect from Holiday Inn. Pastries were stale.

It was fair, problems with the safe an room key. However over all it was okay.

I had an enjoyable experience; very clean nad very friendly.

This hotel is clean and convenient to the beach. Safe free parking as well.

Beach Blvd Jacksonville Beach FL

Hotel highlights

  • Close to Jacksonville Beach Pier
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Holiday Inn Express Jacksonville Beach, an IHG Hotel places you within a mile (2 km) of popular attractions like Adventure Landing and Jacksonville Beach Pier. This 82-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

The 82 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 50-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Holiday Inn Express Jacksonville Beach, an IHG Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Jacksonville Beach, an IHG Hotel

Everyone (8) Couples (19) Business (7) Family (14) Friends (5) Other (3)
5
Family

Well trained staff and cleanliness

By on Apr 27, 2021

3
Family Family with small children Family

Rooms are very small. No couch in the room. Staff did not make you feel welcome at all. He never greeted us when we approached the desk to check-in. He just sat at the desk. We tried to phone the front desk multiple times to request a rollaway but no one ever answered the phone. Glad it was not an emergency. Rollaway was very outdated and they brought us a mattress cover, a pillow with no pillowcase and a blanket but no sheets. Even when we checked out, the girl at the desk acted as if she was bothered that I stopped at the desk to checkout and get a copy of my receipt. Customer service was definitely lacking at this hotel. Don’t know that I’d stay again unless I couldn’t find something else in the area.

By on Mar 21, 2021

5
Everyone

Comfortable, clean, efficient check in, nice breakfast

By , from Tulsa on Oct 12, 2020

Review comment responded on Oct 20, 2020

We appreciate the feed back and would be absolutely please to have you back.

5
Family Partner Couples

Clean and Nice rooms close to the beach. Check in was easy

By , from Valdosta on Jun 26, 2020

Review comment responded on Jun 30, 2020

We are beyond happy to hear that you enjoyed your stay with us, we hope to see you again on your next trip to Jax Beach!

4
Friends

Welcoming staff, and very comfortable bed and pillows!

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

We appreciate your feedback, and are happy that you enjoyed your recent stay with us! We hope to be a stop in your travel plans next time around!

4
Partner Couples

Convenient location with nicely organized spacious room.

By on May 25, 2019

Review comment responded on May 27, 2019

Thank you for your compliments and support!

3
Family with small children

The bathroom show was very nice but dirty especially around the door and frame. Looked like it hadn’t been touched in weeks - grimy!

By on Apr 19, 2019

Review comment responded on May 17, 2019

The feedback you have provided gives us the opportunity to continually improve our service and is appreciated. If you do decide to return and grant us another opportunity to host you, which I sincerely hope that you do, please reach out to our manager on duty.

5
Family

Very friendly and helpful staff. Room was great. Breakfast was very good.

By on Feb 25, 2019

5
Partner Couples Family

Clean room, friendly staff and a good breakfast! Lobby was under construction but not an inconvenience.

By on Feb 10, 2019

Review comment responded on Feb 13, 2019

Thank you for staying with us.

5
Everyone

Nice hotel near the beach. Friendly staff. Nice breakfast.

By on Jan 19, 2019

Review comment responded on Jan 26, 2019

Thank you very much for your fabulous review. I am delighted that you enjoyed your stay with us. I will be sure to share your kind words with the team. We look forward to welcome you back soon.

Holiday Inn Express Jacksonville Beach, an IHG Hotel

1101 Beach Blvd, Jacksonville Beach, FL 32250
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