Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Gym
Free WiFi
Air conditioning
Laundry

Explore the area

1923 S Jackson St, Jacksonville, TX, 75766

Place, Lake Jacksonville
‪2 min drive‬
Place, UT Health Jacksonville
‪4 min drive‬
Place, Tomato Bowl Stadium
‪4 min drive‬
Airport, Tyler, TX (TYR-Pounds Regional)
‪48 min drive‬

Room options

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Exceptional

300 sq ft
Sleeps 2
1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

400 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

Excellent

300 sq ft
Sleeps 2
1 King Bed

Standard Room

Wonderful

300 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Exceptional

330 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Good

330 sq ft
Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds

Excellent

300 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 King Bed

Very good

300 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Jacksonville

Within a short walk of Nichols Green Park, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is within a mile (2 km) of Lake Jacksonville. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Nichols Green Park - 10 min walk - 0.6 miles
Lake Jacksonville - 2 min drive - 1.2 miles
Bolton Park - 3 min drive - 2.1 miles
UT Health Jacksonville - 4 min drive - 2.3 miles
Tomato Bowl Stadium - 4 min drive - 2.6 miles

Getting around

Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

‪McDonald's - ‬3 min drive
‪Whataburger - ‬3 min drive
‪Beverly's Country Cafe - ‬11 min walk
‪Taco Bell - ‬3 min drive
‪Dairy Queen - ‬20 min walk

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Hotel in Jacksonville with free breakfast and a fitness center

At Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and a computer station.

Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

$89 nightly

Oct 19 - Oct 20

Total with taxes and fees

Kitchen
Washer
Dryer
Pet friendly

$237 nightly

Nov 3 - Nov 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

Gym
Indoor pool
TV in common areas

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business center
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Doorbell and phone notification
Handrails in stairways
Lever door handles
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV with premium cable/satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE

Holiday Inn Express JACKSONVILLE

Holiday Inn Jacksonville

Jacksonville Holiday Inn

Holiday Inn Express Hotel And Suites Jacksonville South

Holiday Inn Jacksonville

Jacksonville Holiday Inn

Holiday Inn Express Jacksonville

Holiday Inn Express Hotel Suites JACKSONVILLE

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG on Oct 23, 2025 start from $91.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

This hotel is located in Jacksonville within a short 8-minute walk of Nichols Green Park. You'll also find Lake Jacksonville and Bolton Park within a short drive.

Is there parking available at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG include a casino on the premises?

No, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and free breakfast.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG have a restaurant that serves breakfast?

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is Tyler, TX (TYR-Pounds Regional), which is about 29.9 mi away.

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG.

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Benjamin

Sep 18, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Gloria

Jul 9, 2025

Liked: Staff & service

Stayed 1 night in Jun 2025

8/10 Good

Anne

Traveled with family

Jul 6, 2025

Liked: Amenities

They didn’t have the room I booked. They did find one the next day. Breakfast person in charge was lazy on July 2nd. I asked for eggs and she said not until they are all gone. There were only broken crumbs left. She had an attitude. Dr Saint

Stayed 4 nights in Jul 2025

8/10 Good

Sheree

Traveled with family

Jul 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and nice room

We came here to visit family and this hotel was really nice. The AC was cool and everything was quiet and they are remodeling everything so this is good. I have only one complaint and everybody thinks differently about these things but to me the bed was a little bit firm for me. I'd still stay there again, though.

Stayed 1 night in Jul 2025

8/10 Good

James

Business traveler

Jun 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Noisy guests that I didn't expect at this type of hotel... My biggest issue, though, was I jumped into the pool and just about died ... I'm not trying to be overly dramatic, but the pool temperature was probably somewhere around sixty degrees and was absolutely too cold for any type of enjoyment. I've been to Barton Springs near Austin, and that water is absolutely frigid, but this was colder.

Stayed 1 night in Jun 2025

10/10 Excellent

Ajit

Jun 18, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Jun 15, 2025

Room was very spacious! Everything very clean. Staff was super nice!

Stayed 2 nights in Jun 2025

8/10 Good

Helen

Jun 14, 2025

Liked: Cleanliness, staff & service

The in door pool area was EXTREMELY slippery. The pool water was clean, and a little to warm. But the edge around the pool and all of the walk area were so slippery several children and adults fell

Stayed 1 night in Jun 2025

2/10 Terrible

DYLAN

Business traveler

Jun 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel could not find our reservation for the itinerary number. We had to reserve another room so I would appreciate this being refunded back to the card or at least credit my account. It was ridiculous. We had business people in town and they couldn’t even check in and the staff at the hotel was not helpful at all

Stayed 1 night in Jun 2025

4/10 Poor

Brent

Traveled with family

Jun 8, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It was close to where we needed to go. Allegedly, we stayed in a refurbished room and i felt it was similar to a motel 6....not too impressed. There was a stain on the sheets. Not sure if it was a poop stain. in the other room we had, there were wires coming out of the wall where the thermostat was. Their tvs are small 32 inch. I was not impressed and probably recommend another hotel than here.

Stayed 1 night in Jun 2025

10/10 Excellent

Valentin

Jun 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was clean and comfortable.

Stayed 1 night in May 2025

10/10 Excellent

Gerardo

Traveled with family

Jun 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Friendly Staff. Willing to help and accommodated us to our needs. I was driving my trailer with my UTV. I was a bit worried since its equipped with an expensive sound system and other expensive add ons. They made my parking situation a breeze and allowed me to park upfront so they can keep an eye and made sure the cameras were recording all angels of my vehicle.

Stayed 2 nights in May 2025

10/10 Excellent

Evelyn

Jun 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Darrin

Jun 5, 2025

Stayed 1 night in May 2025

8/10 Good

Deborah

Jun 3, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

manuel

Business traveler, Traveled with partner

Jun 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great check in and very nice and clean room.

Stayed 1 night in May 2025

8/10 Good

Doug

May 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean. Quiet. Friendly staff

Stayed 1 night in May 2025

8/10 Good

Jimmy

Traveled with family

May 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

AMANDA

Traveled with family

May 26, 2025

Liked: Cleanliness, property conditions & facilities

Room was clean, staff was helpful and friendly. Breakfast was great

Stayed 2 nights in May 2025

8/10 Good

Kevin B

Traveled with partner

May 26, 2025

Liked: Cleanliness, staff & service, amenities

Influx do to upgrade work ongoing, but clean and neat despite the construction.

Stayed 1 night in May 2025

8/10 Good

Wendy

May 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, modern renovations, staff & very close to Christus Mother Frances hospital is 5 stars for the hotel. Guests letting their room doors slam & t.v. playing late at night was disturbing, however, I was too tired to request a new room. I suggest bringing ear plugs & a white noise app.

Stayed 1 night in May 2025

4/10 Poor

Brenna

Traveled with partner

May 19, 2025

Disliked: Amenities, property conditions & facilities

The property has really gone down hill since I last visited. The beds are terrible and not comfortable. They were already knocking at 9 am, 3 hours before check out, when I was still sleeping so I felt rushed out. To add to it, I was also trying to pack and load my items and I come back and there is already someone IN the room, with items I still had in there. I never told them I was checked out so it was very frustrating coming back to someone in there when I was still trying to pack. The breakfast looked unappatising and it was the same menu all weekend. This was always my go to hotel in Jacksonville but not anymore unfortunately.

Stayed 3 nights in May 2025