Nice clean property
Great for our purpose. Attending a show right down the street at the Concert Hall. Plenty of places to eat around the property. Nice and quiet.
While we were super happy to be able to request a later check out (giving us an extra 1.5 hours), we were a bit disappointed that online it is advertised that there is a free breakfast. There is not. You can go to the pub located in the hotel to purchase breakfast. We opted to go to many of the other breakfast spots within walking distance instead. If you’re looking for a free breakfast (and that ease of just heading downstairs), that isn’t here. Other than that we enjoyed our stay!
The hotel was convenient to dining, shopping and the beach. I was not aware that it was under construction and that the water would be shut off during the day while we were there when I made the reservation so it was too late to cancel. The bathtub did not drain properly and there were no towel racks near the sink for hand towels and washcloths. That being said, I am guessing that the remodel will improve those things, so once construction is complete, I would return again.
The hallways, carpet, and wall coverings need to be cleaned or totally replaced. They were dirty and unsightly. The rest of the hotel, including our king bed room, were very nice.
In need of some upgrades
There was no power in the area and the staff was not accommodating after a long travel day. Rude
Met all my needs for a quick business trip… Staff was very friendly amd helpful.
Easy check in
Friendliness of staff. Ample room size. Cleanliness of facilities
The pool was heated so we were able to enjoy the outdoor pool. Close to excellent restaurants and shopping. Beaches were close by but need to drive to them. Mickler's beach was our favorite.
Very clean and spacious! Friendly staff with excellent customer service!
The staff made feel like you were at homethe location is great and the facilities are very nice
Great location next to TPC and Sawgrass village shopping center. Good dining options within walking distance of the hotel. Very friendly staff that makes sure you have everything you need. We enjoyed our stay and would stay again at this property
Located in Palm Valley within a 5-minute walk of Sawgrass Village, Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass is within a few miles (5 km) of Lagoon Course at Ponte Vedra Inn Club. This 127-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi. Located centrally in Ponte Vedra Beach, it's connected to a shopping center and also close to Northeast Florida Beaches and TPC Sawgrass.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Hilton Garden Inn Jacksonville Ponte Vedra Sawgrass, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Nice clean property
Great for our purpose. Attending a show right down the street at the Concert Hall. Plenty of places to eat around the property. Nice and quiet.
Thank you for staying with us. We appreciate you letting us know what you thought.
While we were super happy to be able to request a later check out (giving us an extra 1.5 hours), we were a bit disappointed that online it is advertised that there is a free breakfast. There is not. You can go to the pub located in the hotel to purchase breakfast. We opted to go to many of the other breakfast spots within walking distance instead. If you’re looking for a free breakfast (and that ease of just heading downstairs), that isn’t here. Other than that we enjoyed our stay!
I wish I knew what web site you went thru. We have breakfast but it is not free. Thank you for letting us know what you thought. We appreciate you staying with us. Take care,
The hotel was convenient to dining, shopping and the beach. I was not aware that it was under construction and that the water would be shut off during the day while we were there when I made the reservation so it was too late to cancel. The bathtub did not drain properly and there were no towel racks near the sink for hand towels and washcloths. That being said, I am guessing that the remodel will improve those things, so once construction is complete, I would return again.
Hello, thanks so much for taking the time to leave us the feedback. We appreciate your patience while we renovate the hotel and are excited to have you back to see the finished product!
The hallways, carpet, and wall coverings need to be cleaned or totally replaced. They were dirty and unsightly. The rest of the hotel, including our king bed room, were very nice.
Thank you so much for staying with us and sharing your feedback regarding the hotel. I am pleased to say that the hotel is scheduled for a total renovation starting in December that will transform the hotel. I hope you will return after the work is finished to see the completed project. Kind regards, General Manager
In need of some upgrades
Thank you for staying with us and sharing your feedback regarding your stay. I am pleased to report that the hotel will begin a total renovation in December that will transform the hotel. I hope you will visit us again when we finish to see the results. Kind regards, General Manager
There was no power in the area and the staff was not accommodating after a long travel day. Rude
Thank you, Elmer for doing the review. Hopefully everything was up to your standards. We appreciate you staying with us and look forward to having you again.